"Parthhhhh" Account Need to disable Google Authenticator to log in!

Discussion in 'Dispute Forum Archive' started by Parthhhhh, Dec 2, 2018.

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"Parthhhhh" Account Need to disable Google Authenticator to log in!
  1. Unread #1 - Dec 2, 2018 at 4:22 PM
  2. Parthhhhh
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    "Parthhhhh" Account Need to disable Google Authenticator to log in!

    Hi, I just recently got a new phone, and as a result my google authenticator was reset. I need help getting back into my account so I can continue my business! I have the original code required incase of events like this! Idk if i should post it here though since the thread is public. Please let me know what I can do to fix this. Thanks
     
  3. Unread #2 - Dec 4, 2018 at 10:26 PM
  4. Gen
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    "Parthhhhh" Account Need to disable Google Authenticator to log in!

    Hey there PartyParth,

    When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:
    • Post from a home IP
    • Recovery phone number*
    • Current email address
    • Skype/Discord used in the past or present**
    • If you have donated directly through PayPal;
      • Transaction date and amount
      • PayPal email
    NOTES:
    *Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

    **Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

    Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

    If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.
     
  5. Unread #3 - Dec 11, 2018 at 8:01 PM
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    "Parthhhhh" Account Need to disable Google Authenticator to log in!

    I recently got a new phone, and my authenticator was deleted. I posted a thread before, but it said that I was required to provide some info. I wasnt able to reply to that thread, so i'm making a new one here.


    The ending digits for phone # is [redacted]

    My original authenticator code is (code you get when you first enable 2 step authentication) : [redacted]

    Previous Discord used: ASAPstats#1355
    Current Discord : Mona Lisaa#1355

    This post has been from my home ip as well.

    Please let me know if I need to add anything else. been tyring to get into my account for at least 1 week now. I just need the authenticator removed, I have access to everything else.
     
    Last edited by a moderator: Dec 14, 2018
  7. Unread #4 - Dec 14, 2018 at 6:18 AM
  8. Gen
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    "Parthhhhh" Account Need to disable Google Authenticator to log in!

    Please provide the registered email to the account as well as the full recovery number. This information will be hidden to the public.
     
  9. Unread #5 - Dec 17, 2018 at 1:15 PM
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    parthhhhh Guest

    "Parthhhhh" Account Need to disable Google Authenticator to log in!

    replying to my other thread to remove 2fa.

    here's information you've requested.
    please do not show in public!

    Registered Emai: [redacted]

    Full recovery code: [redacted]
     
    Last edited by a moderator: Dec 20, 2018
  11. Unread #6 - Dec 18, 2018 at 7:01 PM
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    "Parthhhhh" Account Need to disable Google Authenticator to log in!

    You can use this in place of the 2FA code. Try it out.
     
  13. Unread #7 - Dec 20, 2018 at 6:49 PM
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    "Parthhhhh" Account Need to disable Google Authenticator to log in!

    Try to use the full recovery code to log in - it should work.

    We still need to confirm your phone number. Alternatively, you can provide proof that your email has your real name in it.
     
  15. Unread #8 - Dec 22, 2018 at 1:21 PM
  16. parthhhhh
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    "Parthhhhh" Account Need to disable Google Authenticator to log in!

    Hi i'm replying to "Parthhhhh" Account Need to disable Google Authenticator to log in!.

    you suggested that i use the code I provided to log into my account, but when I type it in, it just says "The two-step verification value could not be confirmed. Please try again."

    please help me out. I've provided the original code to you guys in a previous thread. thank you
     
  17. Unread #9 - Dec 24, 2018 at 1:01 PM
  18. Parthhhhh
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    Parthhhhh Guest

    "Parthhhhh" Account Need to disable Google Authenticator to log in!

    you guys requested my phone number for verification: [redacted]

    Please hide this information. Also I am not able to log in with my original 2fa code even though someone stated that I would be able to.

    Here's the code again: [redacted]

    Id really appreciate it if you could help me out as i've been trying to unlock my account for 2-3 weeks now.
    thank you so much
     
    Last edited by a moderator: Dec 27, 2018
  19. Unread #10 - Dec 27, 2018 at 2:54 AM
  20. Gen
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    "Parthhhhh" Account Need to disable Google Authenticator to log in!

    Apologies for the late reply, quite a few admins including myself were on a holiday break.

    I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.
     
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