2fa not working, needs removal

Trying to use the 2fa code on my phone but it isn't working, though it did previously work, and cannot find backup code.

profile: ouwy
posting from current IP, if it helps I can list every location I've been in since acc creation.
email is: [redacted] - still have access
discord is: ouwy#2494 (604041002860150806)

 

Hey ouwy,

All sensitive information will be hidden from the public.

Please provide the following:

• Recovery phrase, hint: W**t ** t*** **f* ** f*** ** c***
• Previous ISP/Log in locations:
• If your registered birthday is your actual birthday, please provide proof of this in the form of an ID.
• If your registered email contains your real name, please provide proof of this in the form of an ID.

Keep in mind - do not edit your information in. Make a new post and i'll merge the threads together.

 

• Recovery phrase: I dont have sorry
• Previous ISP/Log in locations: [redacted]
• Neither birthday nor real name in email.

 

Unfortunately the information you've given is not enough to warrant a 2FA removal. As well as the below:

• Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

Feel free to go through your old threads to see if you can find anything to verify your identity with and make a new thread when you are ready.

 

spoke in discord dms, following on from this - https://www.sythe.org/threads/2fa-not-working-needs-removal/

This is just the info I gave you in discord:

[redacted]

 

Spoke to Ember and she confirmed you still work there and that it's your discord.

I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.