element_purple

[ele purple locked out]

element_purple

hey guys, I lost my phone which had the Authenticator App which I have enabled on my Sythe Account
I tried redownloading it with the same Apple details but the Authenticator for Sythe is gone.
what can I do to recovery my account?
thanks.

 

Did you write down the 2FA recovery code?

 

[element_blue]

element_purple

hey guys, I lost my phone which had the Authenticator App which I have enabled on my Sythe Account
I tried redownloading it with the same Apple details but the Authenticator for Sythe is gone.
what can I do to recovery my account?
thanks.

I don't have the 2FA recovery code, all I have is a .txt that I have called "sythe recovery code"
f0c6983f1671f971b38bfeb5c40e81cf

is there anything I can do to get my account back? thanks.

 

That code should be the right one, simply put that in the "2FA code" box and you should be able to login.

Let me know if you still need help.

 

element_purple

Looks like you sorted it.