Reported Post by Arcus Isidar

Arcus Isidar · May 21, 2014

Arcus Isidar has reported a post.

Reason:

Spam
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Post: [Major PA Disbursement Issue][Read this if you sold anything on PA around May ~14th]
Forum: Market Discussion
Assigned Moderators: zuzel111, ZippyGFX, leanbean901

Posted by: TradeFortress
Original Content:

PlayerAuctionsPR said: ↑

Hi all,

Apologies for the lateness in appearing here. I've been in meetings all day regarding this, hunting down exactly where the issue was, and we've discovered what happened. Arcus was the one who first reported the issue to management (thanks mate).

In our efforts to improve process, we had noticed that some game account orders were taking too long to close effectively in specific situations where we were manually terminating after a 72 hour period. We made a fix to our backend to automate this process which was deployed into production environment this past Friday (our normal deployments are Tuesday & Thursday).

Unfortunately with this release, a bug was introduced which affect all orders where the buyer does not confirm delivery.

The text which displays the buyer receiving a refund is false. These orders are terminated (correctly) in our backend as they should as "Delivery Completed", and this resulted in some initial confusion at first when I came to the office on Monday.

We've now correctly identified the issue and have deployed an emergency hot fix into the system which should have this issue patched up by Thursday.

For all of those orders affected... we have extracted all of these orders are going in and manually closing them one by one (a laborious task, but necessary). This has affected about 12.5% of the total orders that have gone through PA since last Friday.

I will be sending out a system notification to all users tomorrow when I am back in the office.

What I'm listening to:
Thinking about you, by Daze

Cheers guys,
jake

For the record, I, nor any of the other honest, hard working individuals at PA, appreciate this kind of inflammatory rhetoric which insinuates we are all a bunch of thieves, brigands, and vagabonds (this is true only for those of us in the office who enjoy roleplaying in MMO's).

Don't assume things. :embar:

Let's try not to make my engagement here all in vain guys
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Don't even try to put up a professional front. You're site is complete horse shit. Half of the "Services you offer" end up turning out into scams. You tried carding me from some fake hotel exactly where you're stationed at because I didn't pay your "fees" for to many cancelled orders due to your system messing up. Your site is a dishonor to the MMORPG and cryptocurrency community. You don't have customer support OR email support that speak proper English, when probably 95% of your userbase speak English. You give absolutely NO support if a problem ever comes up that isn't widely publicized. You have such a bad site because you hire workers and pay them pennies on the dollar compared to a regular job, because YOU are ignorant and greedy and don't have any problem with screwing people over as long as you have money in your pocket. Stop the bullshit front and make a change to your site. I hope you realize this and instead of responding with lies you take into consideration of what I said. Do you have a problem with ripping people off, or paying your agents who will take any dollar amount because they would be living on the streets if they wouldn't. I've completely lost respect for your site and anyone who uses your site is just supporting the greedy and ignorant people who are the owners, even if they don't know it. So stop the bullshit and physically do something to change the problems your site has. End of story.
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S · May 21, 2014

SellerMan has also reported this post.

Reason:

delete all of tradefortresses comments/and the PA guy quoting him to respond, as it's all slander from tradefortress.
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