Recovering my old main?

Discussion in 'RuneScape 3 General' started by The Ract, Apr 6, 2014.

Recovering my old main?
  1. Unread #1 - Apr 6, 2014 at 6:12 PM
  2. The Ract
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    Recovering my old main?

    I haven't played RS in about 3-4 years, and I want to recover my main. I go to recover password, but it tells me to put the registered e-mail in, which I can't remember what it is. I've tried practically every e-mail I've made and none are working, so I looked in the FAQ and saw "Forget password and registered email". I followed those steps and it still asked for my registered e-mail haha. I sent an e-mail to Jagex however I don't feel like waiting 2-5 days..

    Is there any faster way? (I have a decent chunk of information, so I should be able to get it back)
     
  3. Unread #2 - Apr 6, 2014 at 7:33 PM
  4. Wonderland
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    Recovering my old main?

    You could try contacting the Jagex support team on twitter, and ask them to read your email. I can't imagine the process being fast under your conditions.
     
  5. Unread #3 - Apr 6, 2014 at 9:31 PM
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    Recovering my old main?

    Spam their email, twitter support and their YouTube. My friend tried that and he got notification right away almost
     
  7. Unread #4 - Apr 6, 2014 at 9:34 PM
  8. Tomarse
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    Recovering my old main?

    Email them / Log into an old character you have. Explain you forgot the e-mail and give them all the e-mails you had. Tell them your memory is poor and you forgot, Unless you're trying to hack someones account, then you're just silly.
     
  9. Unread #5 - Apr 7, 2014 at 1:11 AM
  10. The Ract
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    Recovering my old main?

    So.. Little update..

    E-mailed them, got a response from "Mod Scarz" saying that a 3rd party had accessed my account so he went ahead and deleted the e-mail. I then recovered it and got my account back.

    Last login was 60 days ago, but.. I literally haven't played in 2-3 years. Now it has 99 dung, 86 summoning, like 40M and still has an active subscription.

    What should I do? I never sold the account nor gave it away so I must have been hacked..? But now I feel bad lol.
     
  11. Unread #6 - Apr 7, 2014 at 1:31 AM
  12. Wonderland
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    Recovering my old main?

    Move on from there. If you were genuinely hacked, then there should be no empathy for the hacker.
     
  13. Unread #7 - Apr 7, 2014 at 7:08 AM
  14. M3TULZ
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    Recovering my old main?

    What's the Prayer and the Herblore lvls?
     
  15. Unread #8 - Apr 7, 2014 at 7:21 AM
  16. Judoka
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    Recovering my old main?

    You should stop the subscription because you may get banned for that. It's not you that is paying for the membership. Change your account password and make a secure e-mail for it. Add the new JAG system you from there you can move on! :)
     
  17. Unread #9 - Apr 8, 2014 at 12:47 AM
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    Recovering my old main?

    This if it was hacked you shouldn't feel bad at all. Don't forget to check out the account on 07.

    I'm glad Jagex could help you, good luck getting back into the game.
     
  19. Unread #10 - Apr 8, 2014 at 11:22 AM
  20. R
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    Recovering my old main?

    Karma for the hacker
     
  21. Unread #11 - Apr 8, 2014 at 11:25 AM
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    Recovering my old main?

    Lol your subscription was still active after 2 - 3 Years? Lol?
     
  23. Unread #12 - Apr 8, 2014 at 12:12 PM
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    Recovering my old main?

    The account could have been sold to someone by the hacker.
    That is what happened to me last week.
    I gave the guy my account, because he had put lots of time into it.
     
  25. Unread #13 - Apr 8, 2014 at 8:14 PM
  26. The Ract
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    Recovering my old main?

    That's why I feel bad. Not to mention I don't really have the time to play that much.. so if I find out who it is, and if they in fact did buy it I may just give it back to them.
     
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