Help from a mysterious bann

Hi i play a rsps called deviouspk. I recently got banned, and i have been trying to fix it ever since. Iv'e changed my Ip and my internal Ip, i have changed my mac address and tried rebooting my laptop to factory settings. Yet still unable to join the server with a different account. I can join the server on a PC i have but not the laptop which i was banned from. I was wondering if anyone knows what's going on and can help me out. thankyou.

 

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thanks for the reply, i have tried that.