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WeFresh · Dec 27, 2011

I'm have a problem when try to order Runescape Membership Card using Verified PayPal.

While we made every effort possible to approve your transaction we were unable to verify the details of this transaction and your order #500344469 has been cancelled. We apologize for any inconvenience.

Please be aware you were only *Pre-Authorized for this transaction, you have not been charged for this transaction. To learn more about pre-authorizations please read below.

* Pre-Authorization is the practice within the banking industry of authorizing electronic transactions done with a debit card or credit card and holding this balance as unavailable either until the merchant clears the transaction (also called settlement), or the hold "falls off." In the case of debit cards, authorization holds can fall off the account (thus rendering the balance available again) anywhere from 1–5 days after the transaction date depending on the bank's policy; in the case of credit cards, holds may last up to 7 days, depending on the issuing bank.
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Also sent to support to ask what is the solution and got this reply.

Due to security reasons your order has not passed verification, and as a
result has been cancelled. Please be aware that upon cancellation your
pre authorized payment has been voided. Most financial institutions can
take up to 3-5 business days to process this transaction, for further
support i would advise contacting your financial institution.

And we do not provide information on our verification process as it will
provide information on how to circumvent the system we have in place. I
would advise if you wish to replace an order to verify all information
is valid, and that no information is being hidden or blocked.

Thank You
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Please Help T_T

jcliu0 · Dec 27, 2011

There may be security limits on the credit card?

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Anyone buying from PCGamesSupply.com?

WeFresh Active Member

jcliu0 Forum Addict

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Anyone buying from PCGamesSupply.com?

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WeFresh Active Member

jcliu0 Forum Addict