Staff Feedback

So stop saying someone's legitimate feedback is vile. The thing with you is that you only take in positive feedback, not constructive feedback. It's almost as if you got that "I'm perfect" attitude. Always room for improvement like I've told you in the past.

 

Not trying to attack you, but reading from your dates of why you were inactive it works out to be a whole month. Why not just go on a break for the month and join back when you're settled?

 

Why do you all care so much? It makes absolutely no difference whether someone has a staff rank whilst they're away or if they don't.

 

When someone says that I'm only here for the rank and money, I take it to heart.

Because I still actively participate in staff discussions, and enjoy doing so. I expected to be back directly after my exams, but then I got a call about my job, so this is my absolute last thing on my schedule. Shouldn't take longer than a week for me to get settled into my new sleeping habits.

 

Not to be abrupt, but I do think that retaining a rank in one's absence does have one importance. Namely, those of us who cannot view the "Going Away" thread in the Staff Lounge do not know who is away. Thus, we click "Forum Leaders" and see fifteen moderators with full ranks but only a handful of active ones earning them. It gives a false sense of inactivity to see fifteen names and not fifteen "faces," so to speak.

 

Perhaps stop being so judgemental then? If someone appears inactive without reason, do you really think I'm the sort of person to sit around and let them be? >_>

 

Its not the community's role to judge who should be demoted and who should not. Have faith in the system and let the administrators do their job.

 

http://sythe.org/showthread.php?t=1174123

We just recently implemented this, so this shouldn't be an issue in the future.

 

Assuming that comment was directed at me....

I wasn't intending to come off as judgmental, nor was I implying that the community is making judgment. I see overwhelmingly direct and nonjudging feedback in this thread; generally, people are stating that things are (or are not) getting done instead of making a fuss about it. Merely, I was just stating that, from the "outside" it can be a little off-putting to see sections being backed up. There's a lot of respect in this community for the staff, and it is well-deserved respect, indeed. You and the rest of the staff dedicate much of your free-time to promote and support the community and marketplace that Sythe.org has to offer. Again, I was merely stating that, without knowing who is away, it begins to seem that a lot of people are "freeloading," rather than being away for legitimate reasons. A good remedy for this would be, as Karl pointed out, make a thread somewhere to explain who is away so that their names do not pop up questioningly in this thread.

 

He was fairly vague in his statement, why do you assume he's pointing the finger at you? It's not uncommon to see "inactive" staff continually checking up on their businesses. If they have the time for that they should have time to help out with the reports. In fact, I'd like to see their business being the last priority on their lists.

 

Yes -- a great deal of time. Why do you find it so difficult to understand CS's frustration, therefore, when the staff are broadly accused of retaining their ranks solely to benefit financially whilst doing nothing?

It's done now, but, as ever, I reject the notion that staff are obliged to post there. They are accountable to me and the other Administrators, not the Feedback enthusiasts (the kernel of whom is comprised of demodded staff). People value their privacy and are entitled to take time out to deal with issues; they don't have to explain themselves to you.

 

My business runs on its own, without my help. All I have to do is bump my thread from time to time, which takes about 30 seconds, whereas mod duties would require me to set aside an hour or more.

As for him being vague, I have been inactive and therefore I sensed that he was pointing the finger at me, as well as others who may be inactive.

Judging us in such a way when we are simply a little busy (as we all are from time to time) isn't something I'm going to let slide by.

I apologize if I come off as rude, but as I said previously, I take it to heart when someone says I'm only here for the rank.

 

I can relate to Corey's reaction to CC's post because I've been in his shoes before. Indeed, that was the only part of CC's post that I felt was inappropriate. I am not meaning to imply that anybody is freeloading. You, Verts, and SMR have always done a great job watching over the moderator team and ensuring that people are not freeloading at all.

I would like to think that the staff are representative of the people, and thus held accountable to the people. Again, not to doubt your own abilities at all, but people's minds tend to wander when they see things happen without any apparent explanation. Even though this society is not a government, nor is it democratic in design, it should still follow the principle that its "ruling class" is tasked with carrying out the will of the people. Obviously, everybody in this society wants to see scammers ousted, and CC (the origination of this debate) was simply expressing disdain that this task is not being carried out as swiftly as he wanted.

 

I feel that all the staff are doing well at this current time I find that all the reports I am making are getting answered and that the staff are active in the community.You have to remember that all the staff members are like us and have exams and other issues outside of sythe and they have to take a break like everyone else. So what I am saying is that maybe some of you guys should give them a break and let the admins do there job.

 

On a lighter note:

N4n0: This is an amazing idea. I applaud your creativity.

 

Good, then we don't disagree.

The ''will of the people'' as you so call it cannot be truly represented, as 0.001% of the site's memberbase (ex-staff, Spam Forum crew, and Off-Topic crowd) offer 99% of site feedback and consume 90% of site resources in doing so. Having been here for some time now, I can say with confidence that ''the people'' (who are the marketeers of Sythe.org) are happy with the way things are and would rather be able to get on with their business on the site without having community issues thrown in their faces each time they log on.

In regard to the latter part of your post: we will be promoting a few new staff very soon. I would also say that staff activity is cylical and fluctuates naturally. This is a gigantic community with some 260,000 members. Sure, some reports may take a while to get through. People just need to accept that and get on with it. Whining about it simply makes staff (who are unpaid and volunteer here on Sythe.org) feel unappreciated.

 

I see what you're saying and I understand where you're coming from. Thanks for clearing it up.

 

This discussion has taken way off coarse of what I was trying to say.
Thanks.

And, enough attacking Corey, please. As I told him in msn, my main post was NOT about him.

 

When we see pages of scam reports (and am sure countless pages of spam reports), disputes, and other things that need to be taken care of, the community should have a potential role. But again, constructive feedback is never considered when we post it. It seems that the only thing we can do on a "staff feedback" thread is to post positive feedback about the 5-6 staff members that we can evidently see doing things.

Sorry for the outspoken remark - I'll stop posting.

 

This.

Please keep in mind guys, the point of feedback is to be both pragmatic and constructive. There is no need for hostility of personal attacks; if you see something that you deem to be a problem, address it, but do so in a constructive way.