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Account Recovery

Discussion in 'RuneScape 3 General' started by OBH, Jun 10, 2011.

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  1. OBH

    OBH Member
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    Account Recovery
    My account has been hacked but when i try to recover the account it asks me for a recovery email? and i have not even set up one with the account... when i try to put in my email adress it says "The email address supplied is not a valid recovery email". It doesnt even give me any other options just that. Why is this happening? Picture BELOW

    [​IMG]

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    OBH, Jun 10, 2011
    #1
  2. geminipk

    geminipk Forum Addict
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    The account got hacked and has had an e-mail address added, nothing you can do bro x
     
    geminipk, Jun 10, 2011
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  3. ll champion

    ll champion Grand Master
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    Ll champion
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    Account Recovery
    Use up all the attempts, and then it should pull you through to the recovery page.
     
    ll champion, Jun 10, 2011
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  4. Dimethyl

    Dimethyl Grand Master
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    Just type a random email and after two times, it takes you to the recovery page.
     
    Dimethyl, Jun 10, 2011
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  5. OBH

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    i did and it just says i have to attempted to much and have to try again in about an hour
     
    OBH, Jun 10, 2011
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  6. ll champion

    ll champion Grand Master
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    Ll champion
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    Account Recovery
    Is the account an email login?
     
    ll champion, Jun 10, 2011
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  7. OBH

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    no its an old account its by username. My account was stolen before too but i recovered it by using information. But now it doesnt even show me that screen it just shows me recovery email screen and no other options.
     
    OBH, Jun 10, 2011
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  8. ll champion

    ll champion Grand Master
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    Ll champion
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    Account Recovery
    Not sure how to handle this, last time i got hacked i could just skip the email and enter my appeal. Could you show me a picture of what's happening?
     
    ll champion, Jun 10, 2011
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  9. OBH

    OBH Member
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    alright give me a min
     
    OBH, Jun 10, 2011
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  10. OBH

    OBH Member
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    Pic Uploaded
     
    OBH, Jun 10, 2011
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  11. ll champion

    ll champion Grand Master
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    Ll champion
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    Account Recovery
    Use up all your trys again? With your real email
     
    ll champion, Jun 10, 2011
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  12. OBH

    OBH Member
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    this is what i get when i try that. "You have been temporarily blocked from using this service
    You have made too many requests to this system in too short a space of time. Please ensure you do not abuse our systems.

    We recommend you try the recovery process again in an hour."
     
    OBH, Jun 10, 2011
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  13. OBH

    OBH Member
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    ooo i got it skipped thx for the help
     
    OBH, Jun 10, 2011
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  14. ll champion

    ll champion Grand Master
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    Ll champion
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    No problem, happy to help :)
     
    ll champion, Jun 10, 2011
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