Help!

All right, I need help canceling an unclaimed payment. However, following the PayPal instructions (below), I can't find the Cancel part in the third step. Anyone know how to do it?

PayPal Instructions:

Can I cancel a payment that I've already sent?

You can cancel only unclaimed payments. If the payment is complete, you can contact the person who received the payment and request a refund.

To cancel an unclaimed payment:

1. Log in to your PayPal account.
2. Click History.
3. Click Cancel under Order Status/Actions.
4. Click Cancel Payment next to the unclaimed payment.


Picture of me in the history part, then trying to find the cancel?



Uploaded with ImageShack.us

 

Have you tried clicking details?

 

Yes, all I see is:



Uploaded with ImageShack.us

Nowhere to cancel =/

 

Usually when I had this problem, it was under the order status part. It allowed me to click cancel.

 

Same here. There would be a drop down menu beside of the details..

 

None for me >.< Ought I just contact PayPal?

 

Yeah, call em.

 

try calling paypal

 

No need to call just email them.

 

I tried emailing them but to get their email it seems that you have to find a reason to do so, but my reason doesn't count as a reason that you can email them for (does that even make sense?)