Is there a way to contact jagex?

Discussion in 'RuneScape 3 General' started by Korasi, Jan 30, 2011.

Is there a way to contact jagex?
  1. Unread #1 - Jan 30, 2011 at 8:13 PM
  2. Korasi
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    Is there a way to contact jagex?

    I got banned on YouTube like 1 year ago, and I just noticed that I can get my account unsuspended if I fix one penalization, so I want to contact Jagex but dont seem to find a "support" mail or something like that. Could someone help me with this?
     
  3. Unread #2 - Jan 30, 2011 at 8:21 PM
  4. 333
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    Is there a way to contact jagex?

    Go on their corporate website, claim your a parent, and ask them.
     
  5. Unread #3 - Jan 30, 2011 at 8:30 PM
  6. Determinate
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    Is there a way to contact jagex?

    You could try messaging them on their Youtube channel.
     
  7. Unread #4 - Jan 30, 2011 at 8:31 PM
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    Is there a way to contact jagex?

    look up their corporation number, that might be best or youtube.
     
  9. Unread #5 - Jan 30, 2011 at 8:37 PM
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    Is there a way to contact jagex?

    Write to their parents, they will answer. I think it is: [email protected] I'm NOT sure.
     
  11. Unread #6 - Jan 31, 2011 at 2:27 PM
  12. Korasi
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    Is there a way to contact jagex?

    I dont this a message in youtube will work, they probably get spammed by noobs or trolls. But I'll try [email protected]
     
  13. Unread #7 - Jan 31, 2011 at 3:34 PM
  14. Korasi
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    Is there a way to contact jagex?

    Do you guys think this appeal could work?


    Hello Jagex. My son, a long time ago, told me that his Youtube account was banned, because Jagex claimed 3 of his videos. I'm emailing you 2 years later because I didn't knew I could make an "appeal" on Youtube to get an account unsuspended. So I was wondering if you could lift just one of those claims. He tells me that his youtube experience isn't the same without an account, as he can't rate videos, comment, and share them. You guys claimed the following videos:

    Penalization 1:
    "999M gp whit cheat (look the description please)" previously on
    http://www.youtube.com/watch?v=w04vlexywrM
    Eliminated due to a copyright claim by Jagex
    Ltd. on 04/08/2008

    Penalization 2:
    "QUITTING RUNESCAPE! FREE LVL 102 ACCOUNT!!!" previously on
    http://www.youtube.com/watch?v=yxQ7MmI3BjE
    Eliminated due to a copyright claim by Jagex
    Ltd. on 06/11/2008

    Penalzation 3:
    "[Runescape] All skillcapes with sound." previously on
    http://www.youtube.com/watch?v=8VsTqPCBkLA
    Eliminated due to a copyright claim by Jagex
    Ltd. on 05/22/2009

    Now. I know its been long time, but I hope something can be done about this.
    I personally think the penalization #1 and #3 are justified, as use of private servers and "cheats" from Cheat engine were used.
    But, I don't see anything wrong with number 2. I don't know if you might remember, but around mid February there was a "trend" to Rick Roll.
    You know, that music video where Rick Astley sings. The video just contained a few images about Runescape, and some of my son's goals on it.
    The rest of the video was "Rick Roll". I don't see how this might have violated any of Jagex's copyright. My son was only 12 when he uploaded those videos,
    and he did not see a suspend coming. I think its been enough punishment, I mean, its been one year and a half. If you get this account unsuspended, I will teach him on how not to violate any other copyright, and to let me review his videos before he uploads one. My son just needs one of these claims to be resolved so he can get back to Youtube. I'm sorry for all the inconvenience this has caused. The account name of my son was (censored). Please answer me back as soon as possible. Thank you.
     
  15. Unread #8 - Jan 31, 2011 at 3:35 PM
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    Is there a way to contact jagex?

    This.


    Or go to billing problems, file a report and put your problem in extra information box you'll receive a inbox message on your account. I've done it before.
     
  17. Unread #9 - Jan 31, 2011 at 4:11 PM
  18. Determinate
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    Is there a way to contact jagex?

    @appeal

    Doesn't look like a parent wrote it, but I think it's still worth a shot.
     
  19. Unread #10 - Jan 31, 2011 at 4:15 PM
  20. Som3guy
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    Is there a way to contact jagex?

    I think your email is probably your best shot at getting your account back, but you'll need to clean up some of the grammatical errors, make it look more professional.
     
  21. Unread #11 - Jan 31, 2011 at 4:15 PM
  22. ChristmasCracker
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    Is there a way to contact jagex?

    [email protected] I believe.

    Just use the appeal thing in the offense history. Or wait till it expires.
     
  23. Unread #12 - Jan 31, 2011 at 4:34 PM
  24. Korasi
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    Is there a way to contact jagex?

    bans on youtube dont expire.
     
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