Nvm, mb

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Hello, best regards. We invite you to contact our finance team for the refund at [email protected]. If you have already done so, please be patient until the finance team contacts you.

 

Here we are adding real story with screenshots

States in fact :
- Our website have id verification required to avoid fraudsters and hacked credit cards if you pay with credit card .
- This guy make a second account and add money there and he realizes he added balance to wrong accounty .
- Contacts our live chat agents to ask what to do, since we are a legal company (we have to obey some regulations), our live chat agent informs the guy about that money transfers between accounts are not possible (due to AML). And said him that he can get a refund by mailing to our finance department at [email protected]
- Guy keeps toxic and spams + insults until the mother.
- Our live chat agents try to explain again and again to this toxic person with patience.
- Guy just keep spam and threat our live chat agents by opening posts even after tons of explaination.

Sorry but normally under this much insulting, your account must be blocked we didn't even block it and you are shameless to open a topic which is just only your toxic.

Here screenshot of conversation :

Toxic abuser's real fact.

 

Also you are blocked from live chat because of keep spamming insults after these fact. For sure you wont be able to get a contact by live chat by insult + spam . We already warned you more than anyone can.

 

Look friend,

Here is a company and we are not here to hear insults but keep helping. There is noone holding your money and financial team is not working at weekend like rest of normal companies. What we get for holding 20 $ ? You are not stopping the toxic as you can see. This is your last answer, we already gave enough patience to these actings.

 

Ait. Sorry.
This went too far.

Just honestly not the best system asking for a KYC and locking you out of your account with the money on with no option to even logout, AFTER you make a deposit..

I deleted the post.