2FA removal

Discussion in 'Dispute Forum Archive' started by Sleep2, Nov 15, 2023.

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2FA removal
  1. Unread #1 - Nov 15, 2023 at 12:56 PM
  2. Sleep2
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    Sleep2 Newcomer

    2FA removal

    Your profile link: Sleep
    Reason for your request: Phone broke, cant access 2FA.
    Current registered email: [Redacted]
    Previous ISP/Log in locations: [Redacted]
    Recovery phone number if applicable: [Redacted]
    Recovery phrase if applicable: [Redacted]
    Exact donation date, donation amount, and proof of donation: [Redacted]
    If your registered email contains your real name, provide proof of this in the form of an ID:
    If your registered birthday is your actual birthday, provide proof of this in the form of an ID:
    [Redacted]

    [​IMG]
    Hi, I am Sleep. I'm not very active but want to be as of recent. It's been awhile since I've logged in and have replaced my phone with my Google Auth still on there. Unfortunately the screen was destroyed and I couldn't back up any of the 2FA. I have been requesting a reset if possible. I have all credentials to prove my identity. Please help, just want the 2FA to be removed so I can add a new one on my phone. I have the login info so that's not the issue. Thanks!
     
    Last edited by a moderator: Nov 20, 2023
  3. Unread #2 - Nov 20, 2023 at 6:05 PM
  4. Andy
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    Andy

    2FA removal

    Hello Sleep,

    I have disabled 2FA on your account. Please be sure to re-enable 2FA as soon as possible and make sure to write down your backup code in case you lose access in the future.
     
< Account Recovery (Lost email) | 2fa removal >

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