iLevel's 14 day suspension I'm just...

Hey guy's and girl's, I'm just wondering where exactly I were spamming?
If you could provide me with a couple links that'll be great, I totally understand what I've done is most obviously wrong, and rules are rules I guess.

Although I'm working on a couple of guys accounts and I speak to them through Sythe, It's a pain if they start wondering what's going on with their account, when I'm on it and when I'm not.

I don't know what to do to support this issue, although I'm sorry for the inconvenience and it wont happen again.

P.S; Just a couple link's would be extremely helpful. Thank-you.

Your's sincerely,

~iLevel.