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username image and rank image issue

Discussion in 'Sythe.org Support' started by Bils, Jun 21, 2022.

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  1. Bils

    Bils Join Bils Services Discord For All 07 S - Click Here
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    username image and rank image issue
    Hi suddenly i found my username image and rank image like the image below

    [​IMG]

    I requested another username image and rank generate again and it's been 2 days with no response

    thanks `:love:
     
    Last edited: Jun 21, 2022
    Bils, Jun 21, 2022
    #1
  2. BlackBlasses

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    username image and rank image issue
    Hello @Bils,

    Have you tried to whitelist sythe / disable your adblock?
     
    Last edited: Jun 21, 2022
    BlackBlasses, Jun 21, 2022
    #2
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  3. Bils

    Bils Join Bils Services Discord For All 07 S - Click Here
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    username image and rank image issue
    yeah double checked that , and always disabling ad blocker to sythe

    still not sure why the new request still pending
     
    Bils, Jun 21, 2022
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  4. BlackBlasses

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    username image and rank image issue
    The new request is still pending, because it's yet to be approved, I assume.

    Go and enable your old UI and your old custom donor rank, so I can see if it displays to me.
     
    BlackBlasses, Jun 21, 2022
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  5. Bils

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    username image and rank image issue

    edited custom rank so you can see , for the user name image i had to delete to request another one
     
    Bils, Jun 21, 2022
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  6. BlackBlasses

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    username image and rank image issue
    Thank you.

    [​IMG]
    It displays to me, which makes me think that the issue no longer exists, or is on your side.

    Can you see your rank, or is it still broken?
     
    BlackBlasses, Jun 21, 2022
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  7. Bils

    Bils Join Bils Services Discord For All 07 S - Click Here
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    username image and rank image issue
    it's still broken to me even at rank manager like the image below

    [​IMG]

    i'm not sure if it's from my side , im sure sythe in on my trusted website list , and the adblocker disabled too
    also the images been working for a long time and this happend suddenly
     
    Last edited: Jun 21, 2022
    Bils, Jun 21, 2022
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  8. Bils

    Bils Join Bils Services Discord For All 07 S - Click Here
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    username image and rank image issue
    @BlackBlasses thanks i found the problem is from my side , which is ( Clearing Chrome Cashes ) :)
     
    Bils, Jun 21, 2022
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  9. BlackBlasses

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    username image and rank image issue
    I'm happy to hear that you've found the issue. Hopefully your UI gets approved soon.
     
    BlackBlasses, Jun 21, 2022
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  10. Bils

    Bils Join Bils Services Discord For All 07 S - Click Here
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    username image and rank image issue
    Thanks For Helping Me Out Boss

    [​IMG]
     
    Last edited: Jun 21, 2022
    Bils, Jun 21, 2022
    #10
  11. BlackBlasses

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    username image and rank image issue
    Np, thanks for letting us know what the issue was. I'm sure someone was struggling with this before.

    Listen, about that anon image.... I'm not sure if you CHROME user qualify for this...Download the fastest Firefox ever

    Best regards,
    BB
     
    BlackBlasses, Jun 21, 2022
    #11
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