~The PMod Room - What really goes on inside it LEAKED~ V2

Last updated: January 26th, 2010

My last thread about this subject was growing too large and started to lag my computer as well whenever I opened it, so I decided to start a new one with just the more recent surgeries.

Anyways, if you haven't already read the following so you know what's going on:

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Love you Mod Poppy: http://img198.imageshack.us/img198/2307/poppy.png


If you want to see the PMod forums in real time, go to this link: http://www.youtube.com/watch?v=5hBoabzS1gk and skip to 7:48 OR watch the whole video as I'm certain you will find it interesting .



*Please read the intro so you know what's going on.*


Good day all.

In case you don't already know, PMods have their own secret room accessed by talking to the lumbridge guide usually referred to as the "PMod Room". They have meetings known as "surgeries" in this room up to 4 times a day in world 81 and can only access it when a JMod opens the room. They may then talk to the lumbridge guide to get teleported into it.

What is discussed in this room is completely confidential and hasn't been majorly leaked yet...until now.

There is a thread on the PMod Forums (which we managed to gain unauthorized access to) called "Clarity: Surgery Minutes". In this thread PMods who attend mod meetings, or "surgeries", archive what was discussed for PMods who could not attend to view. I spent a good 10 minutes going through 30+ pages of the thread and copying and pasting every post made. The thread wasn't made to long ago (early June, 2009) so only what was discussed in surgeries after the thread was made in June is accessible. [I have recently deleted most of the posts and left in the most recent ones as it was way too long and could even lag your computer.]


I copied and pasted everything from the entire thread [Edit: I've deleted most of the posts and have just left in the most recent ones for the latest news] without editing so you will constantly see signs of new posts such as "Last edited on 22-Aug-2009 12:51:37 by Louiellen". The only thing I did was add a fairly large gap whenever the next post was posted on a new page. I may edit out all that unnecessary info later, but then you won't know when a new post was made...




INFORMATION RELATING TO MECHSCAPE BETA, CONFIDENTIAL INFORMATION, AND RECENT EXPLOITS ARE DISCUSSED IN SURGERIES AND ARE THEREFOR CONTAINED IN THIS THREAD. THIS IS A MUST READ.



Use CTRL+F and type keywords such as "mechscape" if you wish to see what was discussed about specific topics as this is a very long post.

Anyways, enjoy reading.




~Svew and Champ7020


PS: Here's a pic of the thread: http://img11.imageshack.us/img11/928/surgeryminutes.png.











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Maskyn
Forum Mod


12-Jan-2010 20:02:00
-12th of January 2010: UK Surgery: Hosted by Mod Kathy-
Surgery Minutes Discussion thread: 8-9-396-58949571

[NP] = Non Procedural question

Around 15 Pmods attended.

General reminder: When attending a surgery, do NOT trade anyone before or after surgeries in the Surgery World.

Mods and Skype
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Q: I have a friend that was offered to become a Mod and he talks on Skype with many on the game. If he accepts the crown, will he have to stop or is that allowed?
A: If he follows the rules of the game there isn't an issue. So if he has friends from RL who play RS then that is fine. But you can't ask for contact details in-game.
Q: But if they aren't from RL and he met them in-game? As long as he doesn't ask for contact details at all he is fine? I wondered because it seems like Skyping is encouraging it as a Mod.
A: We prefer that players don't contact each other outside of the game for player safety. Asking for details can be reported and the rules are there for players safety, but at the end of the day, it is up to each player what they do. We can take action from what we see and inform players of what is safe, but other than that, the player decides.

P-Mod: What if the players have already exchanged info before being modded?
A: We can't take action and the player has already made that choice.

Leaks
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Q: Yesterday I was here and they were talking about someone seeing what is talked about in this surgery and now we can't trade on this world. Not that I want to, but I'm confused. What did I miss?
A: There were concerns over leaked information, and the trade thing I'm not aware of.

Continues...
Maskyn
Forum Mod


12-Jan-2010 20:03:17
Continued...

P-Mod: Well, I've got my information from many people, and it seems this player that has leaked the P-Mod forums has a "Hack". He has a hack that is able to steal your crown somehow, like when you are logged in on the RS website it's easier to replace youur name there to fram you. That's what I've heard.
A: Yup, we know that the accounts aren't insecure

P-Mod2: What can be done about it?
A: You don't have to worry about it, we are doing investigations from here.
P-Mod3: Is it actually a threat then?
A: It isn't a threat, no.
P-Mod4: What was just asked is explained on the "Post Workshop Ambush" thread in Procs. (QFC: 8-9-172-60197749)

Q: Yesterday I saw somebody saying that the P-Mod forums were hacked, I better report him?
A: Only if you are really concerned. We already know quite a lot about it so if you think they have said information that may help, then okay. But it is known about by the players so they are bound to talk.

More information about this subject and some very good tips on how to avoid being framed on this thread: QFC: 8-9-172-60197749. A good idea is to log out in the Mod room at the end of a surgery.

Queries
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Q: Are all queries answered?
A: Yes, unless it is part of multiple messages, then only the last one will get a reply

That was all for today
SoulsFayt


13-Jan-2010 01:05:08
Last edited on 13-Jan-2010 01:17:03 by SoulsFayt
00:01am , US East Surgery - Wednesday, 13th of January 2010

Hosted by: Mod Jon H
Moderators Attended: 7
A- Addition
P- Player Moderator
J- Jagex Moderator/Answer
Q- Question
~ Breaker between questions of the same topic

Please tell me if anything needs to be changed or added.
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Linux - two cursors
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Q: Relates to something that someone asked earlier about the pad in Linux, you'll soon be able to have more than one mouse registered so two appear.

J: Oh aye, I was just looking at that thread in Jagex-lite actually.

Thread Name: 2 cursors. Against the rules?
Quick find code: 133-134-264-60077355

J: Gut reaction is it's cheating to use two cursors at once. The example that the player gave us was that if he could "park" two cursors on different parts of the screen it would make Fire-making easier. I'll be checking with the anti-cheating guys when they're next in. It seems like common sense that it would not be okay really. As I said, I am not trying to give a firm answer on this one; this is just my own gut reaction as I haven't consulted with the anti-cheating team yet.


Player Moderator - Chat Override
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Q: Is it possible to remove the chat override from Player Moderators? Some people are annoyed by it and rudely tell Player Moderators to shut up.

J: I expect it’s probably "possible". It's an engine level change though, not someone that anyone in community management could do. Why not start a discussion thread about it in the Player-Moderator forums? See if we can weigh up the pros and cons.


[Continued Question & Surgery Below]
SoulsFayt


13-Jan-2010 01:12:13
Last edited on 13-Jan-2010 01:17:31 by SoulsFayt
[Continued Question & Surgery from Above]

P: There already is a discussion about this issue right now, in the Player-Moderator lounge.

Thread Name: Players' View on PMod Overtalk
Quick find code: 12-13-837-60184653

J: If you (the Player Moderators I mean, collectively) can come up with a compelling case for changing it, then I'm sure we could pass it on for consideration by the developers. I say a compelling case because it will need good enough to necessitate doing the work for changing it. Marinating the status quo is always easiest, remember.

P: Do we tell players that out chat override cannot be turned off?

J: As for telling players that the chat override is always on, I don't see why not, it’s not really a secret is it?

P: Perhaps some players just need to learn how to use the ignore list.

P: When someone complains about the chat override, I just politely tell them that they are free to add me to their ignore list, after I apologise for being an annoyance to them.

A: It seems that I’ve noticed the major talk of Player Moderator overtalk coming in not from the forums, but from people on crowded servers or in crowded places. Note- the Player Moderators were spamming advertising clan chats or merchanting clans.

J: Yeah that is something we're looking into at the moment. As I said, if you can add all this to the discussion thread about the chat override, and come up with a compelling case to turn it off. Then I guess it’s possible that it could be changed. It depends on what intentions are behind it being on, I suppose and how those intentions square with the current community management approach and so on.

[Surgery Continued Below]
SoulsFayt


13-Jan-2010 01:14:42
Last edited on 13-Jan-2010 01:15:37 by SoulsFayt
[Surgery Continued from above]

Offensive Names - Reporting reminder
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Q: Is the reminder about reporting offensive names on the forums going to be sent soon? Mod Kathy said it was going to be, but apparently nobody has received the message.

J: I would ask Kat but she isn't at her desk at the moment.


Moderator Registation
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Q: Why can we still see the Player Moderator registration forum? And when will it be updated?

J: The answer to your first question is that it’s the case of "it does not harm" and "you might find it useful", as I understand. Towards your second question, it’s not my baby. I think there’s going to be an FAQ type thing in there but as for when, no idea. It might be Mod Calms area.

A: It is Mod Crows area. Mod Poppy posted a thread asking for ideas. So you may wish to ask Mod Crow. Also the reason I think it will stay there is to alert us if anything that may changed regarding registration.

J: There you go.


Player Moderator room
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Q: What’s the purpose of closing the Player Moderator room? As in would it be able to enter and wait for the Moderator to arrive to prevent harassment outside of the room.

J: *Shrugs* I really hadn't thought about it to be honest. I do see your point; I just don't know what the answer is.

A: I think perhaps it would be viewed as an advantage over non-mods if we could just pop in here any time we felt like it as if it were a Private party room. Then it becomes a Player Moderator hang-out rather than strictly for business purposes, if you will.

P: Could the Player Moderator room open at the exact time of the meeting, so that if a Moderator was late we wouldn't have large amounts of people standing outside.

J: Having a scheduler would be an engine change and those are not the easiest things to arrange.



That is all for todays "US East Surgery" Surgery.

º•ŠoulsFayt
SoulsFayt


13-Jan-2010 04:11:19
03:30am, US West Surgery - Wednesday, 13th of January 2010

Hosted by: Mod Lorenzo
Moderators Attended: 11

A- Addition
P- Player Moderator
J- Jagex Moderator/Answer
Q- Question
~ Breaker between questions of the same topic

Please tell me if anything needs to be changed or added.
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Offensive Names
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Q: Do you only want us to report offensive names on the "" thread on the forums now?

J: Yes, if it is possible please.

P: Will reports elsewhere still get handled though? Say if I can't get into the forums for some reason.

J: For sure, in game is still fine however send in a PQ as a last resort.

P: Will it be okay to Private message the offensive name to another Moderator to forward it on through the forums?

J: Yes, I don't see that as an issue.


Using "ITI and IVI" to impersonate Moderators
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Q: ITI seems to be in vogue as a stand in for M in names, is it safe to assume that using it to make your name have mod is reportable as impersonation.

J: Yes, it’s safe to assume.

A: Ideally those names would be reported as offensive names on the "reportable names" thread in Club Mod. We're generally only reporting under staff impersonation when they're actively attempting to present themselves as staff or Moderators rather than just having a suggestive name.

J: Okay, so it depends on what they are doing also as well as the name.

[Continued Below]
SoulsFayt


13-Jan-2010 04:12:53
[Continued from Above]

Un-censoring Words
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Q: I'm in a call of duty fan group and when I went to type a phrase from a game it came out as censored. Where can I report it to get it un-censored?

A: There is a thread in the Contact us forum which allows you to report any words or phrases that you believe should or shouldn't be censored.

Thread Name: Feedback About The Censor
Quick find code: 103-104-8-60000997

A: I believe there is also one in the "Player Moderator" lounge where you can report the phrase or word.

J: There you go.

P: Sometimes its necessary even if it seems silly though there are times when its offensive to other cultures, so keep that in mind.


That is all for todays - "US West Surgery"

º•ŠoulsFayt
ISeba


13-Jan-2010 10:28:26
Last edited on 13-Jan-2010 10:31:02 by ISeba
Australian Surgery
10:00am / 10:00 UK Time
Wednesday, 13 January 2010

Player moderators: 7
Jagex moderator: Mod Calm

Reporting display names:
Q: I know i am supposed to report them on the pmod forums but some of the people are very creative in how they spell symbols. Should i report them in game or with forum thread.
A: Either, you can report in game or via the thread.

Q: Is it still required for the person to talk to report in game?
A:Yes

Q: Does Jagex plan on changing this?
A: Not that i am aware of.

Q: once an offensive name is passed on, how long does it take for the name to be actioned?
A: It depends how long the queues are, but not very long usually.
TechEngineer


13-Jan-2010 20:07:01
____________________________________________________________________________
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--------------------------------13th of January, UK Surgery, hosted by Mod Kathy--------------------------------
____________________________________________________________________________
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Q: Someone just told me in pm that there is a leak somewhere. And he was able to look into the mod forums. How do I report the details as I know them best?
A: You can send in a pq.

Q: People asked me why the new cape does not go on the stand in the house. Any reason for that? Same as ardy cape…
A: I’m not sure of the reason. I’m sure it will have been passed on to be checked just in case it needs to be added.
Addition: I have read in the FAQ on the forums that Jagex is already aware about the Soul Wars cape not being able to be placed in your POH, but they are working on putting in that feature soon.
J-Mod: Wootens. There you go. ^_^

Q: Will there be an update soon to deal with forum lag?
A: The team that is going to sort it out are a bit distracted at the moment but it will be a priority after that.
Addition: Any idea when mega forum update is aprox?
J-Mod: I couldn’t say. You will have to wait and see.
TechEngineer


13-Jan-2010 20:07:24
Q: On bounty worlds should there be a “hot spot” in GE?
A: There shouldn’t be moon. You can send in a bug report about it so that it can be checked. There is one outside of the GE, but not inside.

Q: What is your title at Jagex?
A: Hrm, supreme ruler of awesome…. Well officially Community Management representative.

Q: When will the next postbag come out? I can’t wait!
A: I also couldn’t say when the next one is planned. And we all like our holiday.

Q: There is a player called IVIod […], is there anything that we should do with names with the word mod?
A: It is it could be seen as staff impersonation so the came can be reported on the thread in the forums. Unless they are trying to convince players in chat in which case they can be reported for staff impersonation. Yeah, we have seen quite a few come in and they have been passed on.

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| ¤ | TechEngineer | ^_^ Enter the world
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Sgt Disk


14-Jan-2010 00:49:19
-US East Surgery. January 14th, 2009. 00:01. Hosted by Mod Kathy-

NOTE*: I arrived late, so there isn't much for Minutes.

Q: I found a bug, what should I do?

Mod Kathy: Report it via Report a Bug, available under the Help-Bar on the Homepage, or the Report a Bug section of the RuneScape Official Forums.
____________________________________________________________

A: Using food as a distraction when stuck in a sticky situation in-game, can help a great deal! (Mudkips, Cookies, etc)
____________________________________________________________

Q: What can a player see if a Report has been made against them?

Answer: They only see the necessary proof, to give them an idea of what they did wrong.
____________________________________________________________

Q: Because we have so many new P-Mods, and they are called "Freshers", can we make them do things before they become full P-Mods?

Mod Kathy: I think making new P-Mods jump through hoops is a little mean.
____________________________________________________________

Q: When is the next Surgery?

P-Mod Community answer: In the next 3 hours. (2:30 GMT)

You can also check the "Surgery Schedule Thread", available by using the following QFC: 7-8-239-48091191
____________________________________________________________

That's about all I was there for. Have a great day/night, everyone!
Louiellen
Forum Mod


14-Jan-2010 04:25:00
US - West Surgery: Minutes: Hosted by Mod Lorenzo:

P: Theoretically possible to have 6500+ pmods by the year end? That's our highest number of pmods, before registration era began.
J: Indeed, it's an exciting time. The answer is im not sure of how many mod there will be or how many will. But each mod is still valued as they have always been, we have not and will not accept substandard mods.

P: Some good ppl have put their names forward 3 months ago for Pmod. Is it worth them putting their names forward again?
J: I'm not sure exactly whats happening with the thread at
present. But if u personally know people who would be particually worth us looking, then possibly pq poppy or kat with the names. There also could have been issues with them. Or you can use the recommendation thread in club mod.

P: Is a different approach taken if a person is recommended? On tthe club mod thread to the aycf in contact us? because thers more information in the post.
J: Im not sure tbh calm is the man to ask.
Addition: addition: as i understand it's all the same. Just a way to get a name to jagex. no more weight given to one means over the other.
J: I would assume that to be true. but i was just about 100% on if maybe we look at suggestions first if u see what i mean. As that would seem to be more logical to me. as that would seem to be more logical to me. but calm is the man to ask.

Note: Raw transcript is also available. It is posted at the Clarity Campaign non-sticky thread.
Plasma Ball1


14-Jan-2010 10:55:45
Last edited on 14-Jan-2010 11:08:17 by Plasma Ball1
Australian Surgery, Thursday, 14 January 2010, Mod French


~Nomad's Requiem~

J-Mod: Any questions for your friendly neighbourhood avatar of balance?

Q: Balance eh? How about balancing that new quest?
J-Mod: It is balanced. It's meant to be that difficult. Some quests are long and difficult, other quests are short and difficult. Who's to say that one isn't worth as much as the other. I really don't get the complaints. You wanted a grandmaster quest and a new boss... we provided it.
P-Mod: Not a boss that requires a player to have 99s to get. That makes the quest cape lose all meaning.
J-Mod: It doesn't, the developers said that they were able to complete it at a variety of levels.
P-Mod: Then why do lvl 138s take multi-times to get it and nearly every other player can't even do it.
J-Mod: Because it's not all about strength. Anyway guys, this isn't an update surgery it's a P-Mod surgery.

===
~Auto-Typers~

Q: A player in the general forum was seeking to conduct an experiment about how players culd determine if a player was using a 3rd party program, such as an auto-typer. Admitted that she stated that the experiment would be conducted in a POH but is there any action that a P-Mod could take, if they witnessed such an "encouragement" to break the rules. The premise of the experiment was that one person would type normally while the other would use an auto-typer.
J-Mod: Then you could report for encouraging rule-breaking but the experiment wouldn't help anyway.
P-Mod: Just report, No mute?
J-Mod: Well, if they were standing in a public place and spamming and they'd said it was part of this experiment, a mute *might* be necessary. But otherwise, I think reporting without would be enough. It's an interesting situation: people can experiment all they like, but there is no way to know *for certain* that someone is using third party software.
Plasma Ball1


14-Jan-2010 10:59:20
~Auto-typers continued~

P-Mod: Since the "macroing" report doesn't send in a text report rather, it alerts the detection system. Would you just report under that and let the system figure out if they are autoing or not?
J-Mod: If you suspect that someone is using third party software or an aurotyper, you can report them for third-party software.

P-Mod: If someones states they are testing, that would be encouragement not rather just the use of it.
J-Mod: The 'scientist' would be encouraging rulebreaking.

P-Mod: Can't you usually notice an auto-typer if they write with unhumanly speeds with no mistakes?
J-Mod: There's a good chance - however, some people can type that fast. I'm not saying it isn't possible, just that there's no way to know for certain.

P-Mod: But there is a way to know for certain, the world record for typing is 172 words per minute so we can assume people can type a bit over that. Divide by 60 which equals 2.6 words per second. Auto-typer type well over that including with animations and colours such as "green: and wave:".
J-Mod: Look, we've talked about this on many occasion and my answer still stands: if you think they're using an autotyper you can report them but there is still no way for players to know *for certain*

===

~Macroing~

P-Mod: With macroing, an admission of guilt is reported under encouraging as you are reporting the text evidence, a macro report won't show the text?

===
Plasma Ball1


14-Jan-2010 11:00:04
Last edited on 14-Jan-2010 11:07:35 by Plasma Ball1
~Mouse movements assigned to keys~

Q: Are you allowed to assign a mouse movement to a key?
J-Mod: You can assign clicks to keys, I know, but movement? I didn't know that was possible? Is this movement part of accesibility options?
P-Mod: It's in windows, and for example you press five and it will move your mouse over to a certain spot on the screen.
J-Mod: I think this might be a question for the forums, Mod forums even. If it's part of the acessiblity options, it should be ok. But if it isn't, then it isn't.
P-Mod: They spend all night just pressing 5 and 4 on the numberpad to gain levels.
J-Mod: They could also sit all night with a mouse.

===
~Spam~

Q: If there is contant spam like, "@@@@@@..." is it mutable?
J-Mod: It depends on how many lines, I think the last count would be 8-9 lines.
P-Mod#2: It also depends on the area you're in, clan chat for example
P-Mod#3: Doesn't it also depends on what the spem, like if it's something obscene?
J-Mod: That can help you decide...
ISeba


14-Jan-2010 20:11:43
Last edited on 14-Jan-2010 21:29:28 by ISeba
UK-Sur - uk Surgery
19:30pm / 19:30 UK Time
Wednesday, 14 January 2010

Jagex moderator: Mod kathy

Q: what to do if a player mod has broken the rules?
J-mod: If a mod has broken the rules they can be reported as normal. We check the situation and take action if needed .
J-mod: You wouldn't need to say reported or what.

Q: If a "veteran" mod was to make their non mod choob account to pmod, would you still have to go through the training?
J-mod: No they wouldn't need to redo all the training .
J-mod: Only when a forum mod becomes player mod, it needed to do training.

Q: What about turning a blind eye to things? Is that allowed?
Say i am in the company of friends? can i bend the rules or ignore offences?
J-mod:It's up to you when you mod, if you mod. You aren't required to mod. It's your choice.
P-mod: Friendship > moderator
P-mod: Friends are more important...but keep in mind that other players could be watching.
-
Q: I just mean i can ignore more adult language when in the company of people i know are adults.
J-mod: well it is a game for adults and banter is okay. Just not any of the major offences .

Q: The people that we report, are they aware of who reported?
J-mod: Although they can see the chat of the person who reported so they may work it out. Depends if you tell them or talk to them in cc.

Q: Do we report offensive names on forum or in game?
J-mod: Just on the forum for now as they system is still being reviewed.

Q: Why can't we mute auto typers? I think they are one of the most annoying rule breakers in the game.
J-mod: You couldn't be 100% certain they are auto typing, they can be reported for macroing if you suspect it and the the account will be checked.
But if it is game related advertising then that is allowed.
If there is clear evidence of macroing and action is needed, it will be taken.
ISeba


14-Jan-2010 21:19:09
Last edited on 14-Jan-2010 21:28:14 by ISeba
Q: What about the afking?
J-mod: It depends what the situation is around afk. If they are at the computer and not using a program to keep them in-game but are viewing other sites etc, that isn't really an issue really.
If they are using a program it will be caught by our systems and the team will check it out.
As long as they are actually clicking manually and playing the game it is fine.

Q: I have rather a suggestion about the rules then a question.
Before i became a mod i had difficulty's with understanding what to report for, since the knowledge base doesn't describe all the sub-reportable, maybe that could be updated?
J-mod: We don't want to give too much detail out as then players could work out ways around the rules.
But the rules in general are something that is going to be a focus for us this year.
SoulsFayt


15-Jan-2010 01:19:13
Last edited on 15-Jan-2010 11:43:23 by SoulsFayt
00:01am , US East Surgery - Friday, 15th of January 2010

Hosted by: Mod Jon H
Moderators Attended: 14
A- Addition
P- Player Moderator
J- Jagex Moderator/Answer
Q- Question
~ Breaker between questions of the same topic

Please tell me if anything needs to be changed or added.
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Admitting to creating Third Party Software
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Q: Okay there is a well known bot called "Apos". My question is if someone is bragging about using and creating this bot what should I do?

J: Report under "Encouraging rule breaking" I think. I am not sure where the guidelines stand on mute/no mute that, has anyone read them more recently than I have?

A: An admission alone puts no one else at risk, therefore "NO" mute. If it was an admission, that was putting others at risk, than mute.

J: Ignore what I said, as that was said better.

P: How about if they are encouraging others to go use that bot?

J: Encouraging others would be a mute because they are putting a person at risk. Admitting to making a bot would be report without.

A: As they stated they use a bot we could also report under "Macroing" for the ICU team to take a look.

J: That is true too. But of course you can't mute for a Macroing report can you? So if there is potential harm to others such as encouraging them to do something that would put them in harm’s way.(Example Download Illegal software) Than report for encouraging with a mute.

A: If someone said "I made a bot" its best to use the MBB thread and report for encouraging only, as they might not be using the software at the time. The thread will look at the account over a longer period of time.

[Continued Below]
SoulsFayt


15-Jan-2010 01:19:26
Last edited on 15-Jan-2010 01:25:58 by SoulsFayt
[Continued from Above]

Player Moderator - Leakers
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: How are you going to stop the forum leakers from leaking your Player Moderator services? And when will you play that game of Chess?

J: Towards your first question it is not my department, and you’re second hopefully never. As for one I shouldn't have been quite as glib. He is being watched. Anyway don't worry about him he is unimportant in the scheme of things.


Private Servers
¯¯¯¯¯¯¯¯¯¯¯
Q: What are you doing about "Rscangel" and "Rscemulation", the runescape private servers that are illegal?

J: That’s another of those very specific questions that is not really anything to do with Player Moderator procedure or the community Management. So I’m not really the man to try and answer it, sorry. I expect the team that deals with those things is doing just that as I speak.


Hacking possibility through playing Runescape?
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Is it possible for someone to gain access on your computer by just making direct contact with you through Runescape? For example gain your IP address somehow by just playing.

J: Nah, the only way to hijack is to get the Password somehow. I wouldn't be surprised if there are a lot of rumours like that floating around. The hijackers don't want you to know exactly how they are trying to get accounts, because you will know what to avoid. If you think you have to be watching twenty five different angles then you are more likely to forget the one that is more important. Which is "Never tell your Password to anyone"

A: I want to reassure him that it can't happen. Stay away from putting your Password anywhere.

[Continued Question & Surgery Below]
SoulsFayt


15-Jan-2010 01:19:37
Last edited on 15-Jan-2010 01:34:59 by SoulsFayt
[Continued Question and Surgery from Above]

J: In particular don't use the same PW on other sites, especially if you use your Runescape screen name on those sites too. Although our Password database has never been compromised, other sites may not have our level of security so you never know who might be able to see the details you have submitted on other sites. I know some sites send out login details in plaintext via e-mail, which seems crazy to me but there you go.

A: Isn't your Password blocked from being said anyway? So if you are accidentally tricked by a player nothing happens.

J: Yeah but there are other ways to successfully give you their Password, you know? It's a good point; Jagex actually does block your Password now. (Which was a running joke in the office for literally years) I always wanted a "Jagex blocks your Password" shirt but then we changed it so we actually do.


Censor
¯¯¯¯¯¯
Q: Why is "Poof" blocked?

J: In Britain it’s an insulting term for non-straight people.


Display names - Use of accents
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Q: Will we ever be able to use accents in our display names in the future?

J: Accents in display names - no idea.


Runescape Client
¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: I've got an open source tabbed Runescape client that I have been debating on adding a couple of Player Moderator tabs. What are the ToS implications of that? What that be breaking the ToS of third party software in anyway?

J: Um, if its open source than I would be thinking about security implications but I'm honestly not sure. Could you put some more information in a query or two with my name on it and I'll forward it onto the people who would know and back to you.


Jagex Moderator accounts
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Can Jagex Moderators log in onto their Jagex accounts away from the Castle?

J: No, some staff members have an exception such as extra security.

[Continued on the next page]














































V R4ng3r V2


16-Jan-2010 01:00:23
P: I’m not bent or anything, just policing adults is too crazy.

J: Some Mods do opt to make more of an “active interest” in these things than others.

P: Then evolved, new standards to separate them.

J: That’s a whole another debate. Um, we are seriously overtime and I have about billion things to do unfortunately. Was there another raised hand?

• Player asking a P-Mod to report others •
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Q: Someone had figured out I was a P-Mod, and they had found some Rule-breaker and wanted me to report them. I told them the first time to report them and leave it at that, but they found them and drug them to another Clan Chat and basically “encouraged” them to break the Rule. Best course of action?

J: For trouble [because you could spend 24/7/365 finding it] and maybe have a word with your friend and advice them against doing that kind of thing if you think they will listen, again, they should report what they see, but they shouldn’t be engineering a situation where they will have something to report, you know? [Actually the last point applies in a much wider context]

• More adults than kids? •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Someone said there are more adults in-game now than kids. Is that true? Does Jagex have statistics on that? It’s cool if it’s true.

J: No idea to be honest. I imagine someone in management tries to keep tabs on that kind of thing but I don’t actually know.

A: It would be very hard to accurately tab which age group plays more because, players often lie about their age when singing up.

J: Well obviously we can’t base anything on an assumption that players have lied to us on the official form…Anyway, I could stay and talk all night but I have to go…
____________________________________________________________________________

That's all from tonight. Unfortunately, some lines - around 4 - may be missing in total. I got disconnected twice so couldn't record them. I apologize.

Overall, here are the Minutes! ^_^
Plasma Ball1


18-Jan-2010 11:03:09
Australian Surgery, Monday, 18 January 2010, Mod Kathy

===

~Effing~

Q: Is "effing" reportable?
J-Mod: Nope. They have basically censored themselves.

===
~Report Feedback~

Q: Regarding the report we send in with a mute, I take it that no feedback is a good thing?
J-Mod: Yes, usually anyway. If there is an issue with reporting, we will give feedback. Although I am working on giving feedback either way so you know when you are doing things well

P-Mod: Will this feedback be given to general players as well or just the P-Mod team?
J-Mod: Just the P-Mod team.

===
~Reporting Offensive Names~

Q: When reporting for offensive names in-game it says that we can't report unless they've talked or traded recently but, before it says that it says "Abuse Report Received".
J-Mod: Offensive names shouldn't be reported in-game anyway. Just on the thread in club mod.
P-Mod: At another surgery aid it was fine to report in-game.
J-Mod: No no. Although you can send reports in, it is actually better to do it through the forums and report any offences in-game seperately. They get to a different team. That is why we want to keep it separate.
P-Mod: Yes but do you still receive the reports even though it says we can't report them unless they've talked or traded recently yet it still says abuse repport received?
J-Mod: That is something I would need to check but for now it is best to avoid reporting names in-game.

===
~Account History~

Q: If players post on a thread but as they post often the thread is wiped off of their account history can you still view or find it or do you only see the same information as us?
J-Mod: It does and we can see information needed to check reports.

===
Plasma Ball1


18-Jan-2010 11:10:01
~Previous Account Information ~

Q: Can you view our previous account information that was unregistered such as previous e-mail address accounts. That aren't registered any longer as we have changed?
J-Mod: I can't say about how our systems work or the information we can see.
P-Mod: So if we were to recover an account we shouldn't consider writing it in extra account information area?
J-Mod: No no, you should give as early information as possible we need to know it is your account.

===
~Freshers List~

Q: In the freshers list I see people with new display names but my name is my account name are there going to be more updates on it?
J-Mod: Yes that will be updated.

===
~P-Mod Help Quick-Chat~

Q: Was wondering if there is a list anywhere of the things you type in to get the Quick-Chat answers concerning P-Mod questions?
J-Mod: I haven't used it much. You will either need to test it out or find a mod who regularly uses it. I just type everything.

Scriber: Although it isn't mentioned in the answer at the surgery, *the shortcut to the P-Mod help quick-chat is G-E-M-S-# , eg. gems1 (is the shortcut for, "Moderators will never ask you for your password.)
Maskyn
Forum Mod


18-Jan-2010 20:43:50
-18th of January 2010: UK Surgery: Hosted by Mod Calm-
Surgery Minutes Discussion thread: 8-9-396-58949571

[NP] = Non Procedural question

Around 15 Pmods attended.

Surgeries
¯¯¯¯¯¯¯¯
Q: Could we have less surgeries to ensure that the surgeries are covered?
A: We have 4 surgeries so that everyone from every time zone can always come to at least one. If we cut them down, we would have to cut down on the timezones. We would rather cancel something that is held 4 times a day, than cancel something that happened only once or twice a day.

Q: Could we be notified before hand if a surgery is cancelled or late?
A: We try to, but we can't always. Today, for example, I am the only one in from moderation, so I have a lot of other things to do.

Self-made browsers
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: In regards to 3rd party software. Mods are supposed to only use official browsers and the Jagex client to ensure account security. What about proptietary software? I've got my own RuneScape client that I wrote and use, no security risks since I wrote it myself.
A: We recommend that you only use your browser or our client. So long as it doesn't give any unfair advantage in-game, such as macros built in, it isn't against the rules. But I would still say that it is best to use a browser.

[...]
Maskyn
Forum Mod


18-Jan-2010 20:44:17
Last edited on 18-Jan-2010 20:45:39 by Maskyn
[...]

Autotalkers and spamming
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Are all auto-talkers in World 2 and other busy worlds rulebreaking? I see a lot of contradicting replies on the forums.
A: Yes, but you can't prove that they are an autotalker so don't mute them.
P-Mod1: There are names like "advert4merch", "merch4u", advert2 etc. that always macro. Are there coming any auto decline name things on it?
A: Report them under macroing and ignore them.
P-Mod2: No mute?
A: No. Regardless of what the account name is, you cannot mute if they are saying anything game related, such as 'join my cc'. You can only mute for real spam, such as '@@@@@'.
P-Mod3: Are there any plans of changing the rules of muting autotypers?
A: Content are working on a fix, but I don't have any details and I can't tell you when it will happen.
P-Mod4: So with spam (such as '@@@@@'), are there certain conditions in which you can or cannot report/mute?
A: It's a judgement call

Mentor: For any spam situation, we should use our judgement. Is this truly disrupting? Are other players around being annoyed? If someone is in a deserted area spamming 1k times '@@@@@', that's still not spam, as no one is being bothered by it. But if someone is in a crowded area and is truly disrupting a chat, then we need to take action to protect the other players. No set number of lines, but assess each situation.

I can use my ignore list, if it's just me. But if two friends are spamming at each other in a deserted area, they're not really harming anything. But ya, look at each situation, is it really disrupting, how many people is this disrupting, is the area crowded, are people really trying to chat, etc.

There may be a lot of people at a party, but id the spam disrupting anything? Nah, it's usually adding to the party atmosphere People aren't trying to hold conversations there, they're all busy celebrating with their friends.

[...]
Maskyn
Forum Mod


18-Jan-2010 20:45:21
Last edited on 18-Jan-2010 20:46:04 by Maskyn
[...]

Q: Is 'Drop party follow @@@@' while running though Falador considered spam?
Mentor: That's game related chat, so it's not considered to be spam. Game related chat in public is not considered to be spam.

Q: Please reconsider party-spam.
A: We'll look into it.

Reporting
¯¯¯¯¯¯¯¯
Q: If a mod never files any reports or mutes, will they loose their mod status?
A: Nope.

And that's it for yet another issue of...... Clarity Surgery minutes! *fireworks*

Sorry, I'm in a good mood
V R4ng3r V2


19-Jan-2010 00:49:17
• 19th of January 2010: 00:01 USE Surgery: Hosted by Mod Calm •

Player Moderator count: 22 present.

[Q] = Question.
[P] = Player Moderator.
[J] = Jagex Moderator.
[A] = Addition.
____________________________________________________________________________

• An account with a real-life full name •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: A real life friend private messaged me about someone that chose an account with his real-life name. Anything I can do?

J: Send a query with the name and explain the situation. We will take a look.

• Leakers outside the P-Mod Room •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Players outside the P-Mod Room revealing information. Anything we can do?

J: Ignore him.

• Curators on the Knowledge Base list •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Was looking at the kb list other day, says we have 19 Curators. I can only think of 17, 1 possible is 2+years old left Jagex. So, who’s the 18th? Lol

J: List who you have so far.

P: *Lists many J-Mods…*

J: *Approves J-Mods listed*

• Autotypers - Reportable or not? •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: What is your stance on us reporting/muting autotypers, game related spam?

J: Don’t mute them.

A: If you think they are macroing, report under "Macroing or use of Bots" and then add to Ignore List. Problem solved.

• P-Mods and Merchanting Clans •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: A merch clan called “cash cream” has been using slogan “merch with P-Mods.” Can they do this? Cause it seems to me like it is an attempt to kind of get other players into their schemes and it kind of blackens our name. So I was wondering if this is allowed.

J: Yup. Well, as being in a merch clan, is not against the Rules. It doesn’t matter if you’re a P-Mod or not – the Rules are still the same.

A: Did you try and just talk to them about it?

P: I haven’t spoken to anyone from crash cream. I have never been in that chat.

P2: Might help.

P: Don’t think you can usually talk in those chats.
V R4ng3r V2


19-Jan-2010 00:49:19
• Offensive account name - F2P can change it? •
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Q: Okay, on f2p a player told me he had been banned for offensive name in the past. Now he wants account back. Says it’s not fair the members can get name changes. Any hope for him? Ban appeals used, the sticky closed still.

J: If we banned his name, he can automatically change it. So sure.

P: Even F2P? How?

J: Well if we ban the name, it gets changed to a load of numbers. They then get a message asking them to change it and they can’t play until they do.

P: Will it be changed to numbers now, a year later if he logs in?

J: Oh, if he was banned more than a year ago, we probably won’t unban him. Maybe in the future though.

P: So how does he request that?

J: Account review thread.

A: It's currently closed. However, Mod Mitto said it is due to open soon as they stated on the last page of the thread - they said it's going to be opened again in January - very soon!
____________________________________________________________________________

That's it for today. Mod Calm was *very* busy and couldn't answer more questions or stay any longer. However, we appreciate his presence and the answers he gave. Thanks, Mod Calm.

SoulsFayt


15-Jan-2010 01:30:50
Last edited on 15-Jan-2010 01:31:04 by SoulsFayt
[Continued from Previous Page]

Merchanting Clan Advertisers - Mute
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: When will we get to mute those Merchanting clans into the ground?

J: The policy is that we don't mute for any in-game related chat.

A: We will mute if someones game play is being harmed?

J: Only if it’s disrupting someones clan chat, not in open play. Anyone can use their ignore list if they really have to.


That is all for today, we went over time and had a lot of Questions answered. Also welcome to all our newest freshers that have joined the Player Moderator team these past couple of days, and tho those who have already attended surgeries.

º•ŠoulsFayt
SoulsFayt


15-Jan-2010 11:33:37
Last edited on 15-Jan-2010 12:33:25 by SoulsFayt
10:00am, Australian Surgery - Friday, 15th of January 2010
Hosted by: Mod French
Moderators Attended: 11

A- Addition
P- Player Moderator
J- Jagex Moderator/Answer
Q- Question
~ Breaker between questions of the same topic

Please tell me if anything needs to be changed or added.
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯


Offensive Names - Other Languages
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Dirty or inappropriate names in different languages other than English, should I write them up in the relevant thread?

J: Yes you can, but you may want to include a loose translation. I can deal with French and German but Finnish is a bit beyond me!

A: With offensive or inappropriate names, do we have to post them on the thread or can we report and leave it as that.

J: It would be best to put the names on the thread, or send in a Query. One way to do it would be to collect a list of names while you're playing then post them all at once just before you log off. Putting them in the thread allows you to add notes or translations as the case may be.

A: Recently a letter was sent out with information about situations such as this and what to do.

[Here is the thread information that you should post any offensive or inappropriate names on]

Reportable Account Names
Quick find code: 101-102-616-59820570


Offensive Names - Reporting
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Why shouldn't we report offensive/Inappropriate names in-game?

J: From what I heard there is a technical issue.

~

Q: Does it help, at all when reporting an offensive name to add the player before hand, and than saying that this name is offensive it means so and so.

J: It can't hurt, but at the moment as I said before it is best to post it on the appropriate thread on the forums.

[Continued Below]
SoulsFayt


15-Jan-2010 11:35:13
Last edited on 15-Jan-2010 12:37:17 by SoulsFayt
[Continued From Above]


Offensive Names - Reporting
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Yesterday I reported an offensive name with the report abuse feature, is it okay?

J: Ideally it would be best if you posted on the thread but we aren't going to hunt you down if you didn't. Especially if you were Modded after the message was sent out.

A: Mod Calm said that if they were difficult names we should report in-game, while Mod Kathy said only post on the forums. So what do we do with difficult names?

J: That is up to you really. Ideally we would want them on the forum thread but how you do this is up to you and depends on your style. I personally would try to keep a list, either in my notes or on a pad next to my keyboard and then post the list up at the end of my play session. Other people might have different ways.

A: If it’s a difficult name couldn't you post it and follow it up with a query?

J: Let me put it this way. In an ideal world, we would like you to report any inappropriate or offensive names on the forum thread. However, we realise that there are difficult names or connection issues. So if you feel a query or an in-game report will help you may have to make the judgement call and use that. But we would really prefer you to use the forum thread, since that allows the people who deal with offensive names to access them quickly.


Mentor_Help Clan Chat
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Has Mentor_Help closed?

J: Not that I am aware of.

P: Mod Poppy said there was a Mentor_Help2

J: Oh yes, due to the large amount of new player Moderators the clan chat was split into two.

A: Mentor_Help2 is the name. It took me two weeks for me to get in.

[Continued Below]
SoulsFayt


15-Jan-2010 11:37:24
Last edited on 15-Jan-2010 12:38:51 by SoulsFayt
[Continued from Above]

Forums
¯¯¯¯¯¯
Q: I don't know if it’s just me, or others as well but I've been finding the forums rather slow and unresponsive. The rest of the site is fine just the forums.

J: That has been going around for some time now; we are looking into the problem at the moment. That’s why I mentioned the "Make a list" and post it later strategy to combat this issue, as it is easier for us if you use the thread at the time being.


Mod Poppy
¯¯¯¯¯¯¯¯¯
Q: When is Mod Poppy in next?

J: Mod Poppy is currently on evening shifts and will be back on day shifts next week I believe, but I don't know if she has time off or anything.


Report Abuse Feature - Update
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: I'm wondering if we can see an update to the report abuse feature soon. Not for the player Moderators but the players in general.

J: What would this update be?

P: Not many people out of the Player Moderator community are aware of what "Solicitation" means, people get confused by the new rules easily.

J: I would say a fair proportion of the community are aware of what it means. When I play the game, I hardly ever see any solicitation. So if people are just going playing the game, they probably don't see any either. If someone asks what solicitation is tell them it’s asking for a boyfriend/girlfriend and cybering.

A: Well on Germany worlds they are testing a new report system; will this make it easier to avoid this situation?

J: Ideally it shouldn't be happening at all, but this is the real world that we live in.

A: I don't think they're trying a new system there first, I think its more to do with the staff they have. (German Staff)

J: I'm not sure myself.


[Continued Below]
SoulsFayt


15-Jan-2010 11:38:03
Last edited on 15-Jan-2010 12:39:18 by SoulsFayt
[Continued from Above]

Solitication
¯¯¯¯¯¯¯¯
Q: Yesterday someone in World 22 asked me to be his Girlfriend. Do I report him?

J: Yes. Solicitation doesn't just happen in World 1 Lumbridge you know, even if I rarely see it when I am out and about.

A: Can we ask Jagex Moderators to be our girlfriend or boyfriend?

J: You can ask, but I'd only say no.



That is all for today. ^_^

º•ŠoulsFayt

15-Jan-2010 16:33:07
The contents of this message have been hidden
Valerie99


15-Jan-2010 22:00:38
Tex. Please do not post comments on this thread.

Look at Quick find code: 8-9-396-58949571 for more details of The 'Clarity' Campaign:

For your comments and suggestions, please use the above thread mentioned instead of here. As this thread is a historic compilation of Pmod surgery minutes.
V R4ng3r V2


16-Jan-2010 01:00:14
• 16th of January 2010: 00:01 USE Surgery: Hosted by Mod Jon H •

Player Moderator count: 15 present.

[Q] = Question.
[P] = Player Moderator.
[J] = Jagex Moderator.
[A] = Addition.
____________________________________________________________________________

• Player Moderators running a Merchanting Clan •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Oh yea err that [Player Mod] guy running a Merchanting Clan…can that be accounted as using confidential P-Mod information to skirt the Rules? Knowing by the oracle you’re not doing anything supposedly?

J: Not familiar with that specific case, sorry.

P: But in doing so it’s as bad as leaking the oracle?

J: I’m not sure that’s really a P-Mod procedural question. I know that our investigative people do have eyes on the situation, and they do confer with us here in CM about what exactly is acceptable for a P-Mod to be doing, and how much of what kind of evidence we would need to take action, and all sorts of stuff like that. But it is not *really* related to P-Mod Procedures [in the sense of these surgeries being here so you can seek clarification about procedures] because it doesn’t really affect what you, yourself, do as a P-mod if you have concerns about a specific case, I think it would probably be better to put them in a query, or in the Info Share thread or similar, so that we can then check it out. That’s probably all I have got on that.
V R4ng3r V2


16-Jan-2010 01:00:17
P: There have been Lumbridge abusers recently. “Pm to roleplay”

J: No P-Mod should ever, ever, ever mute someone for something that they cannot see being said. You cannot mute on ‘hearsay’ just because someone else told you that a person was breaking the Rules, and you cannot mute just because you suspect someone is. As for actually getting involved in roleplays with these people my personal opinion is that is not something that P-Mods should be getting into. But I want to stress that this isn’t a CM policy that I’m stating right now. It only cam up earlier today and we are still waiting for all of CM to be able to discuss it and respond. Using an alt account to “get evidence” and then reporting from your P-Mod account doesn’t work either, the abuse report snapshot system doesn’t have any way to link evidence generated by one account with a report sent from another, obviously.

P: Did you get the query about this event?

J: Yes we did get the query, and as I said, we will need to discuss it around the team. Haven’t had everyone’s responses yet. There were some additions wereren’t there?
V R4ng3r V2


16-Jan-2010 01:00:20
A: On muting players in Lumbridge, saying things like “Pm me for roleplay”…”we” were not muting them anyway. I was muting players in Slumby *with* sexual names that were saying that. But players with regular names were being reported by me without just no illustration to our Curators the latest tactic. The reason I was muting those with sexual names is rather akin to the way we report slave. If it’s plain slave, no report, no reason to think it’s other than innocent. If they are saying roleplay, no reason to report but if you really feel something’s up, then report without. With slave, if they give clues that its’ for the purpose of cybering, such as hot slave, sexy slave, male/female slave, then we can mute. Now with the roleplay, because they had sexual names such as Gota hugkok and 11inkcoc, there is reasonable evidence, I feel, that the roleplay will be of an inappropriate nature. Those were the *only* ones I muted last night. Please understand the distinction and reasoning, and play heed to what Jon is saying.

J: What Aja said. Just to be clear, Carme, I’m not trying to make you seem like the “villain” here. I have very little doubt that the game is better off without the players that you muted, since you had seen the evidence yourself after all. But I’m saying that there is a process to follow, and it’s there for a reason and without it being followed, the offences won’t sticky anyway.

P: We must never entrap players, no matter how dodgy we suspect.

P: Aye, Myst, and it’s too easy to fall into entrapment.

A: All of this is more than I signed on for…frankly it’s time for Jagex to evolve; you now have more adults…the children on here. Just saying I see a lot of people trying to jump into a non pay job. I signed on for bots, bad mounts, and foul names…err mouths.

J: That’s entirely fair enough. You’re not obliged to spend any time in Lumbridge [actually you’re not obliged to do any active modding at all; again as I said, you’re a player first].




























Ranger - Be the Guardian ^_^.
Louiellen
Forum Mod


19-Jan-2010 10:51:37
Last edited on 19-Jan-2010 10:51:51 by Louiellen
Australian Surgery: Jan 19, 2010: by Mod Kathy.

P: This is clarification regarding pmods that autotypes to advertise their own merch clan. Any final ruling for that??
J: They aren't allowed to auto-type but they can advertise their clan. If you think a pmod is using a macro, they can be reported. Also sending a pq can help with that. But yes, P-mods can be in/run merchanting clans just not breaking the rules while doing it.

P: Pmods using the advantages of the crown for advertising their merch clans. There is a procedures thread atm, we're looking for final ruling.
J: If a p-mod uses the crown as an advantage in advertising, that is unmodly. If other players advertise saying there is a pmod in the clan unless there is evidence that the pmod said to do that, action wouldn't be taken.

P: PMod: join my merch clan, make billions.
J: That is fine. Most likely a lie but that is how merchanting clans get players.

P: Pmods don't have the advantage as soon as a pmod says something using an autotyper brings it to an all new low. YOu get bombarded with questions.
J: It is up to the player how they spend their money. It isn't something we are going to take action against.

P: our crown break through public hide/off, thus we have advantage in advertising.
J: Ignore list can be used. If a pmod says directly that the player can gain an advantage because they are a mod that is unmodly. using their chat abilities to advertise is something I will need to pass on. I have checked with the team and no one else is saying anything different at the moment.

P: The pmod has specifically promote his pmod status in his advertising for you to take action? This is putting aside the chat abilities...
J: The main problem is the pmod being able to chat through public off, rather than actually advertising. We are working out what to do wit that now and wil post up the conclusion in the thread.
Louiellen
Forum Mod


19-Jan-2010 10:52:14
P: Can anything be done about so many surgeries cancelled?
J: There are cancelled surgeries lol? All surgeries meant to happen that are on the thread. Anyway, surgeries are meant to happen. Which aren't? Usually when there is a lot going on. Shouldn't happen that often though.

P: I was wondering when the comm_unity will be reactivated?
J: The thread and initiative is being reviewed. We need to find out what is being used for now. As it doesn't appear to be related to the original purpose. If it is just being used as a cc then other cc's would be better.

P: K, this is just an observation. Then a q. Since you guys started that "captain planet-themed" qa team names - the qa team activities and interest of pmods for those got decreased. Is it possible to return the old system? that we name our own qa team, we make-up the names. Then stick with it?
J: Those teams are going to be changed as there are too many mods for just four teams. I am working on how it can run at the moment.

A complete Raw Transcripts posted at Clarity Campaign non-sticky thread. The Raw transcript have more information. Plus a secret revealed by Mod Kathy








































2n2r4


19-Jan-2010 20:42:19
====19th of January 2010: UK Surgery: Hosted by Mod Mark H with guest Mod Ianh====

Around 15 Pmods were present. (I'm a bit rusty at this :O)

All answers are by Mod Mark H unless indicated otherwise.


Bull Roar
¯¯¯¯¯¯¯
Q: Are there plans to change the sound of the bull roar toy? A lot of people have been annoyed by it, including me and we can't report for it (I think).
A: I personally, don't know but I do believe it has been passed on. Sadly we can't report for it, as it's a sound not in-game chat. So, hopefully people are aware of it.
Pmod: Can you make sure, please? : p
A: I can't right now sadly, as people have gone home most likely but I will chase it up.
*Addition* Bull roarer is glitched at the moment, it constantly loops its sound, but I did read on forums they are already aware of it.
A: Cool


Mod Poppy
¯¯¯¯¯¯¯¯
Q: Is Poppy there at the moment?
A: She is not. She finished at 6 pm.

New J-Mods
¯¯¯¯¯¯¯¯¯¯
Q: I've seen two new J-mods - Mod Luiz and Mod Ianh - Are they P-mod curators? : D

A: Well Mod Ianh isn't. Mod Luiz is just helping out with night shift cover at the moment. She and another J-Mod will be splitting the time betwen Rs Eng and other languages.

Q: Did I miss what area Mod Ianh is in?
Pmod reply: I suspect reg cs as there's a ian h there

Mod Ajd
¯¯¯¯¯¯
Q: What team does mod 'ajd' belong to? The blog earlier implied cm and if so that would explain why kb says 19 jmods but we can only count 17 and 1 possibly retired . . . I cannot think of any jmod who left or switched teams tho so very confused with who #18 might be. You, calm, timbo, hobes, howes, mat k, lorenzo, poppy, crow, kathy, emilee, sallyd, french, jon h, seven, craddock, raven
A: Mod Ajd is part marketing and part CM. He sits with us but isn't involved with all CM stuff.

continued
2n2r4


19-Jan-2010 21:09:09
Last edited on 19-Jan-2010 21:19:00 by 2n2r4
Answer continued regarding kb and who the 18th J-mod might be:

A: Kb is probably just not been updated. lol Sorry, I didn't realise the kb even said how many peeps here in CM. Mod AC? He deals with Tech Support I think it's Mod AC then. He is part of CM.
Pmod: If its ac wouldn't he be listed under tech then?
A: No, different things. He's our tech guy in CM.

Offensive Names
¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Are offensive names banned or recycled? Ie when a player with an offensive name is forced changed, is that name then banned or can that player or other players take that name again later?
A: I would assume banned.

Q: If I'm not sure a name is reportable . . . should I report on thread anyway? (Reportable Account Names QFC 101-102-616-59820570)
A: Mmm, you could although if you're not sure then is it that offensive? But yeah, I would say in general yes.
Pmod: eg - "I love Shaft"
A: Shaft is an old tv show. I wouldn't report that.
Pmod: Yes but it has another meaning.
A: Yes, but a *lot* of things have other meanings : P
Give benefit of the doubt, unless given reason not to : )

War of Legends
¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Any news about the war of legends game? Wasn't it supposed to be released today orso?
A: It is : )
Mod Ianh: : )
A: I can't really say anything. Keep your eyes on the website.

Q: Are other accounts connected to it? As in like funorb?
A: Can't say sadly (mainly because I don't know)
Mod Ianh: Yes they are
A: There you go : )

P-Mod Mentors
¯¯¯¯¯¯¯¯¯¯¯¯
Q: Are there any plans to add more pmod mentors?
A: I would imagine so yes. Would make sense!
*Addition* I recommend Mrs J for Mentor
A: Any recommendations best sent to Mod Poppy

Forum Lag
¯¯¯¯¯¯¯¯¯
Q: Princess (Mod Mark H's nickname), Forum lag update pl0x? <3 Any updates? It's really bad.
A: Still looking into it. I know. No updates sadly

Last question came from Mod Ianh:
Q: Can I pull the lever?
A: (None given )

The End
Sgt Disk


20-Jan-2010 01:18:09
-US East Surgery, January 20th, 2009, 00:01 GMT-

--THIRD PARTY SOFTWARE--

Q: Can you confirm that Swiftkit is not allowed for P-Mod use?

Mod Raven: It's not technically against our rules, but as we cannot guarantee the security of
it, we suggest that P-Mods avoid using it, if possible.

Addition: What's the point of using IRC? We have Cc's?

Mod Raven: Personally, this is my personal opinion. I don't really see the need to use
it.
Addition: IRC is also how the ip is gotten on some players that are later Ddos'd.

Mod Raven: Hence why we suggest that P-Mods avoid it.

Addition: What does Ddos mean?

Mod Raven: Distributed denial of service, basically pings you off the network.

Mod Raven: SK is not an official Jagex product, therefore we have no control over it.

--Freshers--

Q: I'm a fresher, when do I get my Mentor?

Mod Raven: I can poke the P Mod mentor guys about it, but that's not my area of expertise.

--War of Legends--

Q: Why do P-Mod crowns not appear in War of Legends?

Mod Raven: I'm not quite sure, I don't think we have a P-Mod team there, at the moment. The game is quite a different approach than normal.


Q: I found a bug in the War of Legends.

Mod Raven: Bug Report, please.

Q: Where do I find War of Legends?


Mod Raven: Try Waroflegends as a website. It is a Jagex-Published game.


Q: Will different payment options be added to War of Legends?

Mod Raven: Sorry, I don't know the answer to that.


Q: My member's is on the grandfathered plan. Locked in at $5 a month, if I use Pay as you go card,instead of Pay as you go, what effect would that have?

Mod Raven: Contact billing support, as that's not my specialty.

20-Jan-2010 06:02:01
The contents of this message have been hidden

20-Jan-2010 06:09:13
The contents of this message have been hidden
V R4ng3r V2


20-Jan-2010 10:53:02
Last edited on 21-Jan-2010 03:00:40 by V R4ng3r V2
• 20th of January 2010: 10:00 AUS Surgery: Hosted by Mod Kathy •

Player Moderator count: 10 present.

[Q] = Question.
[P] = Player Moderator.
[J] = Jagex Moderator.
[A] = Addition.
____________________________________________________________________________

• P-Mods/F-Mods on War of Legends •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Will P-Mods ever be introduced to War of Legends?

P: It’s very buggy.

J: They are working on it the whole time. It will get better as it goes along. I can’t talk about War of Legends. Only RuneScape stuff here. ^_^.

A: Are you planning to recruit F-Mods on that forum or are you content with having the FunOrb team?

J: Would make sense but I can’t give details.

Q: How long do you think, until we can use RuneScape to chat about War of Legends?

J: Lol, again, I couldn’t say.

• Ghost Mouse - Third Party Software? •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Is a ghost mouse allowed?

J: No third party software so it could include a ghost mouse.

• Usernames related to P-Mods •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: I was told that we cannot create names that bring attention to the fact that we are indeed P-Mods. It’s the fact that I have seen names like Jagez @ide. But these names are allowed to even be made.

J: It’s common sense really. As long as you aren’t impersonating a J-Mod or another P-Mod, there isn’t as much of an issue. The only problem may be if you post on General forum as they will either take name as WBM or an actual Mod which isn’t something that is good. It isn’t impossible to block all possible staff impersonation names. Players are endlessly creative. But, when they do come up, we will deal with it.

P: Is it possible to block the “jag” part?

J: Nah that has already been considered. We really don’t want to limit the choice of names too much.

P: I haven’t seen that many impersonating names.

J: Those can be reported as well.
V R4ng3r V2


20-Jan-2010 10:53:05
P: Just not in-game – it doesn’t work?

J: It does but as it goes to a separate team, we prefer they are reported on the forums.

• Jagex's stance on acronyms •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: I am a still a new P-Mod and I was wondering…what is Jagex’s stance on offensive acronyms?

J: If they are censored themselves and don’t say the offensive state meant, unless it is clearly used in solicitation, it wouldn’t need to be reported. Ignore List for the win.

P: I have seen many accounts using these acronyms now.

J: They can be reported on the thread and they will be reviewed. That is slightly different from banter in-game.

• New Mentors •
¯¯¯¯¯¯¯¯¯¯¯¯
Q: Well, recently, there has been a surge of recruitment with like 1k P-Mods in a month, is there any plan to recruit more Mentors?

J: We are always looking for Mentors.

A: Agreed. We need a lot more Mentors and training programs.

J: Being worked on at the moment. They can grab us through P-Mod Queries or the forums or ask other Mods. And inbox messages are always important.

A: You don’t have to be a Mentor to help others. Get to know your fellow P-Mods. We all love to help out.

J: Awesome. ^_^ It’s true. You are all in the same team of awesomeness.

• Reporting - your name shows up? •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: If I don’t report someone that breaks the Rules and present players report him in the 60 seconds snap shows my name. Do I have an issue?

J: Only the reported and reporter will show up. And you don’t have to report. You’re a player first. ^_^. If they are reported anyway, that is also a bonus.

A: If you do report and someone else had reported them, their report is combined with yours.

J: Yup yup. We can get huuuuge reports like that.
dent.
V R4ng3r V2


20-Jan-2010 10:53:08
• Player Moderators on RuneScape Classic •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Has it been considered to have P-Mods in RSC?

J: You guys are P-Mods there.

• War of Legends •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: This is about War of Legends again [sorry], why did Jagex choose to combine it with the FunOrb forums? As opposed to making it completely independent.

J: It’s part of another plan that I can’t say about. Wait and see what happens. ^_^
____________________________________________________________________________

That's it for today. Thanks to Mod Kathy for hosting and every P-Mod that was present.
V R4ng3r V2


20-Jan-2010 19:59:31
Last edited on 23-Jan-2010 00:43:26 by V R4ng3r V2
• 20th of January 2010: 19:30 UK Surgery: Hosted by Mod Calm •

Player Moderator count: 20 present.

[Q] = Question.
[P] = Player Moderator.
[J] = Jagex Moderator.
[A] = Addition.
____________________________________________________________________________

• War of Legends •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: What is happening with War of Legends login? I haven’t been able to login yet.

J: It’s a beta at the moment so more people will begin to access it as the time goes by.

A: War of Legends is glitched at the moment. If you try to log in and get the message: Username taken, invalid character, etc – send a bug report. You might also want to take wait with starting to play for a couple of days. Anyways, people who managed to login, lost all their work.

J: As I said, it’s a beta and we know there will be problems. Just submit bug reports, or post in the War of Legends forums. As RuneScape Community Management we don’t have a massive hand in it.

• Mentor Help Clan Chats •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Why can’t I enter Mentor Clan Chat when I tried today?

J: Hmm. Sure. Give me a second. I have added you to Mentor Help2 Clan Chat.
V R4ng3r V2


21-Jan-2010 00:40:56
Last edited on 23-Jan-2010 00:43:36 by V R4ng3r V2
• Clan Chat spamming issue •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: How’s the Clan Chat spamming fix coming on?

J: I can’t give you any information on future content.
____________________________________________________________________________

Very short Surgery today. Mod Calm left four minutes early as not many questions were asked. Many thanks to Mod Calm for hosting and those P-Mods for showing up. Thanks. ^_^







































V R4ng3r V2


21-Jan-2010 00:54:04
• 21th of January 2010: 00:01 USE Surgery: Hosted by Mod Calm •

Player Moderator count: 12 present.

[Q] = Question.
[P] = Player Moderator.
[J] = Jagex Moderator.
[A] = Addition.
____________________________________________________________________________

• Switching Mentor Help Clan Chats •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: It was regarding having access to Mentor Help rather than Mentor Help2. Possible?

J: Nope. We have two Clan Chats because we can’t fit you all in one. It doesn’t matter which one you have access to.

• Bull Roarer fix - Confidential? •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: There are a few threads about the noise of bull roarers but only one in P-Mod forums where a J-Mod responded...that they would get with the content and it would have a tweak by next update. Now, is that tidbit under the umbrella of confidentiality?

J: Anything in the P-Mod forums should be treated as confidential.

• Mint Cakes issue in-game •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: I was wondering if anything will be done to nigh end market problem. It’s becoming hard to even get into the markets.

J: That has nothing to do with Moderating. :S And I don’t really understand – we can only have gp as a currency…

A: I think he is talking about mint cakes, etc.

J: Ok – well, if it is a game mechanic it isn’t really against the Rules…so I think it might be best to post a thread in Game Feedback?
V R4ng3r V2


21-Jan-2010 00:54:09
• Multiple Logging In •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: There still seems to be a misunderstanding on players with multiple characters. Mod Lorenzo said it was against the Rules but other P-Mods say different. One player using multiple computers with different characters.

J: You can only log into one account at a time, regardless of how many computers you’re using. That has always been the case. So P-Mods shouldn’t be confused about that.

A: It’s fine to play different games at the same time, though, such as being on RuneScape and on War of Legends or RuneScape and RSC or RuneScape and FunoRb at the same time.

A: It has been against the Rules to play on two accounts at the same time on RuneScape, but we as P-Mods are asked not to report as Jagex can deal with that alone.

A: I have been told and witnessed friends using multiple accounts at once. I don’t get it. How is that possible?

J: two different browser windows. Make sense?

A: Or three different computers all together.

A: Show mentioned we do not report for multi logging, is that the admission of it...And isn’t the report what sets up the detection?

J: Yes, don’t report it at all. Our internal systems will pick it up.

A: Not sure how the system works but how would it not detect me as multi logging when my kids play at the same time?

J: Because we look at the report and we know what we are looking for.

• Players abusing the system •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Are you guys foreseeing any abuse players might be able to create involving the oculus eye that we may need to be warned about? Are there any worries at all?

J: I’m not sure – I don’t think so. I don’t think it can be abused…it is developed in a way to prevent it.
V R4ng3r V2


21-Jan-2010 00:54:12
• Third party software •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: It has to do with dangerous add on sites. I have been asked a few times whether swiftkit is included on the list of security risks.

J: Sorry, I don’t fully get what you mean…Are you asking if swiftkit is against the Rules?

P: Yes.

J: Any 3rd party program that adheres to our guidelines is okay. But the ones that don’t are against the Rules.

A: A P-Mod posted in a thread on Procedures forum that swiftkit setup dot exe now flags as a Trojan backdoor on a very popular antivirus scanner. Do you really want to take that chance?

• Players and "Codewords" •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: What should we do when we see a player using “codewords” for abusive language? Like on Aja’s thread?

J: On the forums? Report it on Forum Help.

P: And in-game?

J: I’d report it without a mute so that we can see what’s being said but don’t mute for it.

• P-Mod crown in Clan Chat •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: How long has it been since crowns don’t appear in the Clan Chat list?

J: Silver crowns have never appeared in Clan Chat list. It will appear in the chat. But we have never had a silver crown as an icon in Clan Chat.

• Logging into different Jagex products •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Is it okay to log into War of Legends and another product, right?

J: Yup.
____________________________________________________________________________

That's all for today. Thanks to Mod Calm for hosting - even though he's really busy lately and everyone else for attending. Thanks! ^_^
Louiellen
Forum Mod


21-Jan-2010 04:11:41
Last edited on 22-Jan-2010 01:31:52 by Louiellen
US-West Surgery: Hosted by Mod Lorenzo

P: Do we follow the same procedures on war of legends. Even tough we have no power, there?
J: Yeah as far as i know yeah.

P: I know, this might be too early to ask. But will there be a pmod system for wol?
additions: I cna't see that see that pmod are really even needed in wol.
J: I'm not sure about mods for wol yet sorry.

P: Is there ever any feedback with report statuses? Like to know if we reported correctly? Or is it only if we're incorrectly repeatedly?
J: Sometimes u will receive feedback if you have been reporting poorly indeed.

P: Mod Liv & Luiz, shall join the community management?
J: They are part Lps part CM

Note: Please read the full RAW transcript at the nonsticky: Clarity Campaign thread. Lots more non-procedural info there.
Plasma Ball1


21-Jan-2010 11:00:22
Last edited on 22-Jan-2010 09:59:30 by Plasma Ball1
Australian Surgery, Thursday, 21 January 2010, Mod Jon H

===
~Java Problem~

Q: Is there a Java problem? Just recently RS has been using very high CPU.
J-Mod: Java problem? Not that I know of.
P-mod#2: I've got my first crash yesterday, I didn't get one for over 10 years.
P-Mod#3: Runescape is fine for me.

===
~War Of Legends~

Q: Can we play War Of Legends and RuneScape together without the need of logging out of one game?
P-Mod#2/J-Mod: Yes you can.

Q: Can you give the War Of Legends tech guys a poke, some of us can't log in.
J-Mod: I'm not even in the same building as them, you should send a bug report or post on the forums.

---
~War Of Legends' Mods~

Q: Are you recruiting War Of Legends' specific forum-mods?
J-Mod: Forums mods are currently the same ones as FunOrb. That may change.
P-Mod: So if you become a Forums-Mod on Funorb, you'll become one on War Of Legends?
J-Mod: At the moment, yes.

P-Mod#2: So you have to be active on the FunOrb forums to be a Mod on WoL?
J-Mod: To be honest I have literally nothing to do with W o L, I am strictly RuneScape.

Q: Do you plan to make P-Mods in War Of Legends?
J-Mod: Not to my knowledge, see my above comment.

P-Mod: It is normal that there are lots of problems. It is just 2-3 days out. Let them work on the known bugs and it will be fine, and they will give feedback. In my understanding is, Jagex is not the developer of WoL they supported a 3rd party developer, by hosting WoL in their network infrastructure. Hence the idea of the P-Mod system is not in-place.
P-Mod: I'm assuming WoL will have a separate forum server. Once it got out of beta.
J-Mod: Very possibly. I can't say anything for sure.
P-Mod#2: WoL has the same rules and report system as the other games.

===
~RuneScape Classic~

Q: When will RSC Re-open?
J-Mod: Next opening is in... May I think. There's a news post about it, check the archives from a few weeks ago when the temp access closed.
TechEngineer


21-Jan-2010 20:43:29
Last edited on 21-Jan-2010 20:55:04 by TechEngineer
____________________________________________________________________________
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
--------------------------------21st of January, UK Surgery, hosted by Mod Paul M--------------------------------
____________________________________________________________________________
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Prepare for a long read...
Because of the inbox message, many P-Mods came to this Surgery. I estimate that about 80 P-Mods were present.

Q: Recent War of Legends was released as a beta. I wonder if P-Mods will also be mods there? Or will there be mods at all there?
A: As I understand it, it’s not the structure that needs moderation. Don’t quote me on that though. [Scriber: sooory ] Put it this way, if you’re in to spamming, WoL isn’t for you.

Q: The new machinima thingy (The Orb of Oculus), will it work if you haven’t got Microsoft Windows? [Scriber: more info in the latest Dev Blog]
A: I would certainly hope so. I’m pretty sure it will, fnord will have tested that too. I’ve played with them and yep, they’re pretty sweet.

Q: I was a few hours on Legends and I did see issues there. Especially late at night. The horns are affordable enough, people are buying them to spam.
A: Tell you what, I’ll ask one of the WoL team to get in touch. Tey’ll be interested to hear what you’ve come across.

Q: I saw a player, I won’t say his exact name. But he was a player moderator named “od_Example”.
A: Oh, I know him. Yep, that’s a little close to impersonation. Creative though. Poppy sent an email about that the other day so it’s in hand.

Q: Any idea how long for we can expect huge numbers of new P-Mods each week?
A: That’s something that Jay can answer better than I. But I think that as long as it’s deemed an advantage to the community, recruitment will continue. If it’s gets a bit too hectic though, then I’m sure it would be reviewed.
TechEngineer


21-Jan-2010 20:44:56
Last edited on 21-Jan-2010 20:46:46 by TechEngineer
Q: Congratulations on largest surgery. Will CM be messaging in future?
A: Basically, I was chatting to Poppy last night and I said that I missed and that I wanted to see you guys a bit so here I am. Whether you want to be spammed with messages about surgeries though, is really up to you.
Addition: Maybe only message for special ones like tonight. There are 4 surgeries a day and I don’t want a message for those.
A: This is a special one? Awwwww

Q: Well, today I have been moved to a new group: Dutch P-Mods. Is this a group like water, fire, …?
A: Well the Dutch community is a little more intimate so right now I’d say there’ll be no teams like here but when you get more mods I’m sure that’ll happen. When I say intimate.. Oh you know what I mean.
P-Mod: I can see only the new P-Mods are in it, not the old ones. Is it official then?
A: Is what official? That Dutch rules, yes it is! [Scriber: You hear that? ]

Q: Since we have had a big intake of freshers, some who are in clans, could you please for those who are here tell us Jagex’s position on using outside clan forums/chats?
A: Outside clan forums are fine by me. I’d like to get more involved with them too. I think that at some point, we’d take clan forums much the same way as we approach fansites. That may be a little way off though as the logistics of supporting so many clan sites could give timbo a headache.
Addition: Maybe delegate the ‘logistics’ to us mods who are in those clans?
A: I can’t go into details right now, but there’s quite a lot to us offering support. We need to look at community sizes, adverts carried and all that sort of stuff.
TechEngineer


21-Jan-2010 20:47:38
Last edited on 21-Jan-2010 20:58:37 by TechEngineer
Q: I would like to ask about these merch clans that are using P-Mods in their adverts to make their clans more valid. When you enter the cc, no one is allowed to talk, so you can’t tell if there are really any mods in there or not.
A: I know that’s a hot topic of late. I’ll just say that right now, it’s not against the rules. So if P-Mods want to be in them, it’s within the rules. Having said that, as you can’t switchoff mod chat in game, it’s not fair that mods in merch clans should be able to get their advertising across when other players can’t. Players look up to you, so it’s finding the balance between “player first…” and “lead by example…”. Tricky.
Addition: I’m asking if a non-mod can advert that it’s a P-Mod merch clan. Thereby giving his clan more weight.
A: There’s no rule against it, but stating there’s a mod in the clan doesn’t sound right either. Each report would lead to an investigation of each player in the clan before anything could be proved and sorry to sound businessy, but that just wouldn’t be a good use of our time.

Q: What are the current plans for releasing website features in other languages?
A: Web features in other languages? I can’t really say as I don’t know. Sorry.

Q: I saw on [...]-site that there was information available from P-Mod forums. [...] supports players with a lot of stuff. Complete topics copied with surgeries. ><
A: It’s enough for a demod that’s for sure.
Addition: P-Mods don’t post that info, hijackers and leaders do. Hacked accounts, and people using the forum flaw.
A: You’re right, it’s generally haxxored accounts. The icu chaps do monitor that stuff, but I’ll give them a nudge to be on the safe side.

Q: What happened to the anti-hijack devices?
A: Ah, I think that was given up as a bad idea. Not sure of the details though.

End of Surgery. Thanks for reading! You can find a few nice quotes in the Clarity campaign thread.
Maskyn
Forum Mod


21-Jan-2010 21:50:29
Danish Surgery - Wednesday 21st January 2010, at 20:00 GMT+1 World 120
Hosted by: Mod Dansk
Scribed by: Valcyra

Localised Surgery Minutes Discussion thread: 142-143-11-59935728
Localised Surgery Minutes thread: 142-143-10-59935700

NOTE: Localised Player Moderators procedures may be slightly different from the regular procedures in certain situations.

Jmod: How do I think things are in the game?
Pmod: Not much to Reporte more: P
Pmod: I don't see so many with an offensive name anymore
Jmod: No, I've taken care of some of the names. Thanks for all your good reports of this ...

Pmod: More "flowers-names" now?
Jmod: So far only one. But some have been given ban and warnings in game and in the inbox, etc..

Jmod: Do you others feel the same way?
Pmod: Only see spammers in GE, but those we can not mute anymore :s
Pmod: It did not went that well in your cc, the day before yesterday, but I asume you saw that?

Pmod: I have a question regarding a query I sent.
There was a little boy named Anders who is 10 years old. He told me this repeatedly, why I think it was better to send it on to you.
Jmod: Yes in terms of it so just report - then I manually entering it afterwards. And gives the offense and he gets automatic quick chat. Hope it was answer enough: O)
Pmod: He's done no harm, but it could be dangerous for him.

Pmod: I have a question about the sharing of contact information. If there are two who share the contact information for any other game that is not in Jagex's game, and they may come into contact with each other personally through it, is it ok to report that? I reported it, but was in doubt.
Jmod: Ahh yes, it must also be reported - thank you (due to safety and as it is spoken about in our game, we are responsible, so to speak, and should remind them of this).

[...]
Maskyn
Forum Mod


21-Jan-2010 21:50:56
[...]

Pmod: I think you should give some, probably not me because I'm not there so often, but someone rank in your CC, then situations like the day before yesterday can be resolved without the mute. Often there have been problems before / after events.
Jmod: Well then - I have made all of you generals now: O) So now you got rank to kick someone out of CC when I'm not there ...
Congratulations :O) Use it wisely and always give people a chance!

Pmod: Should we report names in the thread on forum, if they are close to be offencive?
Jmod: Your welcome to post them (always do it if you are in doubt). Then I can always decide from here, and discuss it with my colleagues, if it is just across the line. Thank you! : O)

Jmod: Other thoughts, questions or otherwise?
Pmod: I've chatted with Dariuz1 and Drago fight4 on their cc's and asked them to try to stop some of all the exchange of personal information that was going on there. We've looked into them a couple of times the last while.
Jmod: That is good. I have also written to them a few times through forum threads... It is good you are aware of it. It is probably a good idea to look past several of cc from time to time and see how things are going ... This is good: O)

Jmod: When will you like to have the next surgery?
Pmod: Maybe when the next Danish pmods and fmod are coming?
Jmod: That can't take long now (it usually takes a couple of months with the entire process.)

Thanks to Valcyra for scribing






































V R4ng3r V2


22-Jan-2010 01:39:40
• 22th of January 2010: 00:01 USE Surgery: Hosted by Mod Ac •

Player Moderator count: 10 present.

[Q] = Question.
[P] = Player Moderator.
[J] = Jagex Moderator.
[A] = Addition.
____________________________________________________________________________

• Censoring certain words & Offensive language •
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Q: Why does Jagex not block certain phrases like the following: Iwanttorapeurmom. Or such nonsense like: ‘penis, ‘pussy, fuc, etc.

J: Unfortunately, it’s a crafty trick to get around the filter. Incomplete words will not register anyways as they are not actually swearing words. Technically, abbreviated words aren’t reportable unless there is other context involved such as solicitation.

P: What about “fuc you.”

J: Though annoying, we probably wouldn’t take action for that unless sustained the longer word you mentioned to get around the chat filter. The sentence can’t be filtered as those combination of letters being filtered could lead to non-offensive words being filtered!

A: Context and intent go into the reportability of offensive words and phrases. Jagex are generally looking for sexual intent with those, for uses of them as an insult such as "fuc you." On the other hand, if you saw someone say “ooh baby ur cute I really wana fuc you pm me,” then that’s sexual and very mutable.

J: Yes, it’s all about context really.

A: But we can ignore one-off insult uses of generally offensive words even if bypassing the filter is involved.

J: Yes, one off insults are childish/playground and not too serious. It leaves reporting free for the really serious stuff we want to action.
V R4ng3r V2


22-Jan-2010 01:39:44
• Moderator invitation & Dual Modship •
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Q: Jagex sent me 2 invites of being F-Mod and P-Mod, but recently, they kind of messed up I guess and only gave my P-Mod status. So, I asked about P-Mod and took away my F-Mod. So was F-Mod a mistake?

J: Hmm, that’s odd. Usually, we’ll only make someone either a P-Mod or F-Mod. Potentially, adding another status later on.

A: Yea, it’s happened before. Typically, they want you to spend at least 6 months on one team before even thinking about the other team.

A: So, you can be both, but not get the invite at the same time?

J: Correct.

A: I’ve heard stories of Mods being Dual Modded after one month.

J: Hmm, I wouldn’t know about those cases, interesting.

• New P-Mod [Fresher] - where to start? •
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Q: As a new P-Mod, where do I start?

J: Welcome to the team indeed. That depends on what you mean?

P: Just, is there anything which is must read on the forums? Or do I just go along with it all?

A: First reads would be the P-Mod Oracle, stickied in Procedures forum and the Code of Modly conduct, same place. Then, go poke around the Mentor Advice forum and be sure to check out the Freshers thread in the Community forum. See if you’ve been added yet to either of the modling’s Clan Chats, either Mentor Help or Mentor Help2. And of course, you’re free to add any Mentors to your Friend List.

J:...And attend Surgeries to ask questions!

• Having P-Mods as buddies - a must? •
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Q: I was wondering if it was a must to get a Mod Buddy.

J: Indeed, not a must but can be useful. Well as you feel comfortable as you are that’s fine.

• Account Sharing •
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Q: So does the sharing account Rule still have full force when it comes to in-real-life married couples?

J: Yes. Under no circumstance should accounts be shared.

P: Just double checking.

J: No problems, it’s a safeguard even if the players trust each other.
V R4ng3r V2


22-Jan-2010 01:39:46
Last edited on 23-Jan-2010 00:40:47 by V R4ng3r V2
• Report Abuse System - like the German one? •
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Q: Any plans to make the report abuse system in English like the one in the German version of the game, where you can see the chat screen and select the abusing line?

J: Interesting questions. Afaik, it is there in that version as a test case. There is every possibility that it will be in other versions in the future.

A: It also has a similar setup in RuneScape Classic. I think it works well, that’s all.

J: Can’t say I’ve used the classic report system, funnily enough…

• Mod Ac's name [Non-Procedural] •
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Q: Does A mean something or is it the noise Bart Simpson makes when homer strangles him?

J: I’d say it means something very important to me.

• Sense of humor & Rule-breaking - acceptable? •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: I just appreciate the sense of humor and find that keeping one, seem to help more than anything else. I mean, if it’s absolutely not funny, it may be an ignore or report. That’s all.

J: Not a bad thing to have eh? Cool.

A: Ahh, you’re referring to comments where people say “joke” on the end.

A: If someone says something offensive and says “joke” or “j/k” at the end, what action must be taken? I believe that was the question.

J: Even if they say jk or joke, if we’d take action it for something a joke claim doesn’t strictly make it ok.
V R4ng3r V2


22-Jan-2010 01:40:53
Last edited on 23-Jan-2010 00:41:53 by V R4ng3r V2
• Players leaking P-Mod information •
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Q: I’ve noticed some players are still leaking P-Mod info...

J: On P-Mod info indeed, though we’re trying to crack down on this.

• Offensive account names •
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: I have seen players whose name could be taken as offensive. Are there procedures for dealing with this?

J: You could send in the name directly for the offensive name team. Though, I believe there was a thread created too.

A: You were right, there’s a thread in Club Mod "Reportable Account Names," add them on there.
____________________________________________________________________________

That's it for today. Mod Ac stayed there for an hour. Thanks to Mod Ac for hosting and all P-Mods present.

Ranger - Be the Guardian ^_^.
Kooldude735
Forum Mod


22-Jan-2010 10:36:35
Last edited on 22-Jan-2010 10:38:51 by Kooldude735
January 22, Australian Surgery, 10:00 Am GMT

P-mods Present - 15
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J-Mod = Mod Jon H

[P] = Player Moderator
[A] = Addition
[J] = Jagex Moderator

Suggestion
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P: When you put asist off the right click goes away, why don't they do it with trade?
J: *shrug* no idea

P-Mod Accounts
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P: Curiously how many P-mod accounts can a player have?
J: There isn't really a answer to that. In general most people do most of their playing on one acount though. Some of those do do use alts prefer them not to be modded, as though they're "off duty" as it were. ( thought obviously "duty" is the wrong word because modding is not an obligation.) I really don't know if there's an upper limit on ow many Different P-mod accounts one percan can have, but in practice, I doubt there's much need for more than two. Even that's not for everyone, one is fine for most people.

Language Words Censored
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P:Some tagalog words when you type come out all censored, even thought they are not bad words.
J: Unfortunately that happens a lot of the languages that aren't english. And some words that are in Englsih tbh. Maybe if we get enough FIlipino/Filipina players then we could get a tagalog version someday.


P-Mod Harrasment
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P: Ok, recently when I was at the Ge, a random came up to me and said " Oh, you're a female mod? Shouldn't you be in the kitchen? Make me a sandwhich now!
I really don't like discrimination at all.
A: I'd just laugh at it.
A: I'd mute for that if it wasn't directed to a mod.
J: I would probably say report without a mute unless it gets on to anything.....Graphic.
A: If we gonna mute people for saying that, he wanted to make a joke, just laugh it away.
A: If it was directed at some random player it's pure xism, we're not living in the 19th century anymore. As a mod, we're expected to get abuse.
P: But what if teh person con
Kooldude735
Forum Mod


22-Jan-2010 10:37:01
Last edited on 22-Jan-2010 10:39:16 by Kooldude735
J: +1 for ignore list as well, tbh. But return to original point, I would say report without mute. We would give an offence for it at this end. Gender discrimination is Broadly similar to racial discrimination, religious discrimination etc. (Although "get back in the kitchen and make a sandwhich" is probably not as bad as a lot of racist, or anti-racist comments. Also saying "jk" after something offensice donesn't magically make it ok. It's like saying no offence " I think you're an idiot".

Recent Update
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P: How is the highscores calculate ba?
J: No idea.


________________


That's all for today!
Plasma Ball1


25-Jan-2010 10:59:50
Australian Surgery, Monday, 25 January 2009, Mod Jon H

===
~Town Criers~

Q: I'm wondering if we may see an update to town criers? I've seen a thread on the forums about it and I think it would be great if the town criers actually said stuff aloud.
J-Mod: I'm honestly not familiar with that.
P-Mod: Since alot of players don't usually talk to them.
J-Mod: Oh right, I see what you mean, I can't promise you anything right now.

===
~Forum Update~

Q: Is the forums update promised this year still going to happen? The big update that everyone was talking about last year. And then the dev said it would take months.
J-Mod: Hope so. Lat I head, it's still in development. There should be a minor update to fix the lagginess very soon but a full relaucnh/recoding is further out.

===
~J-Mod Gravestones~

Q: How come we can't bless J-Mod gravestones?
J-Mod: No idea. There are lots of ways player accounts can't interact with J-Mod accounts though. Trading, fighting, etc.
P-Mod#2: Simply put: even if we blessed, it wouldn't be efficient since they can respawn items at will.

===
~New Mentors~

Q: Do you know if new mentors are being introduced soon?
J-Mod: Poppy says, "Yes they are".
Maskyn
Forum Mod


25-Jan-2010 20:04:09
-25th of January 2010: UK Surgery: Hosted by Mod French-
Surgery Minutes Discussion thread: 8-9-396-58949571

[NP] = Non Procedural question

Around 25 Pmods attended.

War of Legends
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Q: Any plans on Mods on War of Legends yet?
A: I don't know.

Q: Is everything relating to WoL done by Jagex? Or is the ever-elusive developer involved in stuff such as Customer Support?
A: I know very little about WoL, sorry.

Mentors
¯¯¯¯¯¯
Q: Are you currently making more mentors? Or is that on hold for the moment?
A: I'm not sure of the details. I think it's more of an ongoing process. If someone stands out, we'll invite them to be a mentor.

Offensive names
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Q: If an offensive name has talked in game, can I still report in-game? Or do I have to report on the thread as well?
A: We'd rather have offensive names reported on the thread, since this makes it easier for the people dealing with them.

Q: U reported anybody for offensive language today, but it turns out they were saying a friend's name. Should I report the friend's name still?
A: Well, we'll see it in the report, I guess. But it's probably a good idea to put it on the thread as well. If you can remember it, of course.

Q: Do we have to put (nl) before a name for Dutch related Offensive names on the thread?
A: That would help. I can understand Dutch, but not all curators can.
P-Mod: I think one of the Dutch J-Mods asked us to report them in-game instead of using the thread.
A: I don't know how the Dutch team are dealing with them. All I know is, we've asked you to report them in the thread.

[...]
Maskyn
Forum Mod


25-Jan-2010 20:04:41
Last edited on 25-Jan-2010 20:05:04 by Maskyn
[...]

Are you community focused?
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: Are people supposed to post in the "Are you community focused?" thread just once? Ir can they report after 3-4 months?
A: Depends. We can't really say if their name has been checked on or not. Every 3-4 months should be ok... So long as they aren't posting every few days or so! However, if they haven't been picked the first time around, this will most likely be the same for each other time. But of course, each case is different. Some offences expire, for example.

QFC in Mod invitation
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
Q: The day I got invited there was a QFC in my invite. But the day after that, the QFC was away and I could not read a thing about registration. Has this been fixed for the future?
A: Ok. Well, you obviously didn't need to since you are now a Mod. I haven't heard of any problems recently, so I guess everything is working as it should be.
P-Mod: When I got my invite, the QFC didn't work.
P-Mod2: I had the same, the QFC refers me to the Registration forum. But you can't see it until you're a mod, so the QFC leads nowhere.
A: Perhaps there was an error, I'll see if anything needs sorting.

That's it for today ^_^

 

Very impressive

 

Nice. Very interesting.

 

Thanks for V2.

 

That video was quite interesting.

 

Thanks svew.

Always interesting to see whats going on with the mods. Nothing is going to be done with mints, and I saw NOTHING about any RWT methods.

Looking good guys, looking good.

 

Rofl nice job, you've done it again.

 

nice job, keep it up!

 

Goodjob, keep hacking stuff, btw, I had no idea swev was on sythe!

Its really cool to see people like swev on sythe

 

Very interesting read... Only read about a quarter of it though keep it coming..

 

Very interesting. Also suprised that Mints were not mentioned. Keep the info coming =D

 

Nice found, On RSBot, i know theirs a link too an account on the PMod forums.

 

haha awesome video, funny how your account got locked before the pic

 

thanks
really interesting

 

Nice.

 

Thanks. Gonna go check it out now.

 

damn lmao, shit got leaked... Jagex probaly pissed, nice pics and info! Thanks

 

Yay, V2. I have CNTRL - F'd through the last logs, they never really talk about anything interesting :'(

 

Read all of it, very interesting.

 

the link does not work to access the pmod forums, any more.