Usfine.com Lying

Okay, I've been selling my account to USFINE for a while now, their services are just awful...They're all contradicting themselves.

People involved: SUSAN, CLAIRE

Read the Chat Logs If you don't believe me.

Rob:
Selling account

Welcome Rob! Your request has been directed to the Buy/Sale Account department. Please wait for our operator to answer your call.


Call accepted by operator Susan. Currently in room: Rob, Susan.

Rob:
sorry, this keeps freezing
Susan:
Hello
Rob:
hi
Rob:
um
Susan:
welcome to live chat
Rob:
i'm selling my account
Rob:
level 83; l** *e***14*
Susan:
May I know the username to check on hiscores?
Rob:
has about 1,2mil torso, and rune defender
Rob:
sure
Susan:
l** *e***14*
the username ?
Rob:
l** *e***14*
Rob:
yes
Susan:
Okay, hold on please
Rob:
np
Susan:
Our offer is about $18 for this account ?
Rob:
um
Rob:
could i cut a deal if i buy the items
Rob:
like
Rob:
the 5.9$ things
Rob:
5.9$ special rs equipment
Rob:
so can i get 3 of that instead of 18 dollars?
Rob:
would that work?
Susan:
I am sorry
Susan:
we should pay you first
Rob:
ah
Rob:
and um
Rob:
i'm from sythe
Rob:
do i get like a 7% discount or something
Susan:
yes,
Susan:
just use the code
Susan:
sythe
Rob:
okay
Rob:
so can i sell you the account?
Rob:
you do paypal right?
Susan:
yes
Rob:
okaay
Susan:
but we should pay you after it is sold
Rob:
yes that's fine
Rob:
um do i just give you the password now then?
Susan:
yes now, and the following is the information you have to provide , thanks:
Susan:
Username:
Password:
First ever password used on the account:
Another password used on the account:
bank pin:
When was the account created:
What internet service provider was used when the account was made:
Any other details which might help us confirm the proper ownership:
Your name:
Email adress:
Paypal email:
phone/cellphone number:
Rob:
ok
Rob:
1 second
Rob:
ur going to recover it right?
Susan:
pardon me ?
Rob:
ur going to recover the account?
Rob:
like recover it via recoveries
Rob:
to insure it works right?
Susan:
no,because you need to give us these information so that we can sell it smoothly
Rob:
oh okay
Rob:
yep, just a second
Rob:
will take me about 2 mins to do it
Susan:
Just take your time
Rob:
kk thanks
Susan:
I will stay here with you
Rob:
and after i sell the account
Rob:
can u help me order it
Rob:
this is my first time using usfine
Susan:
what are you ready to order ?
Rob:
the 5.9$ things
Rob:
like i wana order 3 of them
Rob:
and could u tell me approximately how long it will take
Susan:
no worries, our guys will show you the way to order that
Rob:
damn microsoft
Rob:
deleted my text
Rob:
ill redo it rly fast right now
Susan:
Okay.
Rob:
Username: x
Password: x
First ever password used on the account: x
Another password used on the account: x
bank pin: x
When was the account created: x
What internet service provider was used when the account was made: x
Any other details which might help us confirm the proper ownership: x
Your name: x
Email adress: [email protected]
Paypal email: [email protected]
phone/cellphone numberx
Susan:
Moment please. let me take a record
Rob:
no problem
Susan:
and has it recoveries for now ?
Rob:
i believe so
Rob:
ill double check
Rob:
no
Rob:
it doesnt have
Susan:
okay
Susan:
that is cool
Susan:
done .
Rob:
done?
Susan:
we will email you as soon as it gets ordered
Rob:
wait r u selling the account for me?
Rob:
or buying it off me
Susan:
buying it off you .
Rob:
ah k
Rob:
so when can i receive my 18 dollars?
Susan:
oops
Susan:
we need to pay you after it is sold .
Susan:
I misunderstand you
Rob:
so how long would that take?
Susan:
so sorry
Susan:
very soon , usually about 3 or 5 days
Rob:
okay
Rob:
and after this account
Rob:
i'll sell another
Rob:
can u offer on this account
Rob:
http://sythe.org/showthread.php?t=630079\
Rob:
account #1.
Rob:
has about 2.3mil
Rob:
username is x
Susan:
Hold on please,just let me check
Rob:
okay
Susan:
the offer will be $14
Rob:
ah k
Rob:
ill see once my first account is sold
Rob:
and just another quick question
Susan:
yes ?
Rob:
if my account isnt sold 3-5 days
Rob:
do i get the 18$ on the 6th day?
Susan:
We will price it lowly on sale so that it will be ordered quicker and you get paid sooner.
Rob:
ah k
Rob:
so is there like a deadline
Susan:
you can have a check later on the site
Rob:
kk
Susan:

Rob:
well ill check again in 3 days
Susan:
any more questions can I help you with ?
Rob:
nop thats all
Rob:
tyvm for the help
Rob:
i appreciate ur time
Susan:
you are welcome













Rob:
Haven't received my payment

Welcome Rob! Your request has been directed to the Customer Service department. Please wait for our operator to answer your call.


Call accepted by operator Alice. Currently in room: Rob, Alice.

Alice:
hey,this is alice ,how are you?can i help you?
Rob:
hi
Rob:
um i still havent recieved my money
Rob:
for the lvl 83 i sold
Rob:
and they said it would take 3-5 days max
Rob:
its been about a week or so

Operator Alice has invited claire to join this conversation. Currently in room: claire, Rob, Alice.

Alice:
talk to account gamer claire
Rob:
well
Rob:
um
Rob:
ive sold my account to u guys
Rob:
about 1-2wks ago
Rob:
still havent recieved my money.
Rob:
and susan said it would take 3-5 days
Rob:
i have the chat transcript.
Rob:
so i was just wondering when im going to get my money
Rob:
hello?
Rob:
cmon help me..
Rob:
im from sythe...people said ur services are great
claire:
hey
claire:
opps
claire:
didn't know that
claire:
sory was busy
Rob:
ok.
claire:
sorry for no reply
Rob:
so when can i recieve my payment?
claire:
may i know your account name?
Rob:
x

Alice has left the conversation. Currently in room: claire, Rob.

claire:
let me check
Rob:
kk
claire:
We noticed this account is still under sale, could you please wait more 3 days ?
claire:
we will down price now
Rob:
uhh
claire:
and we believe it will be sold fast
Rob:
is there like a default day
claire:
and once its sold we will pay you immedialtely
Rob:
so after that
Rob:
yea but
Rob:
if the account isnt sold in 3 days
Rob:
do i get the payment?
Rob:
its been a while now.
claire:
in 5 days, you will absoute have payment
Rob:
ok thanks
claire:
no matter if its sold or not
claire:

Rob:
ok tyvm
Rob:
have a nice day
Rob:
Haven't received payment

Welcome Rob! Your request has been directed to the Buy/Sale Account department. Please wait for our operator to answer your call.


Call accepted by operator Susan. Currently in room: Susan, Rob.

Susan:
Hello
Rob:
hey
Rob:
i still havent received my payment
Rob:
for selling my account to u guys
Susan:
May I have the username to check ?
Rob:
x
Susan:
hold on please
Susan:
hello
Susan:
it is still on sale
Rob:
hey
Rob:
yeah u guys said to wait 5 days
Rob:
and i waited 5 days
Rob:
its already been atleast a month
Rob:
i came back last week
Rob:
u guys were like in 5 more days ull absoultely recieve ur acc
Rob:
i mean payment
Susan:
but it should be sold first
Rob:
u guys told me..
Rob:
to wait 5 days..
Rob:
this is ridiculous
Rob:
ive waited atleast a month
Susan:
not exactly, we have priced it lowly on sale
Susan:
it will get ordered soon
Rob:
dude
Rob:
i have the chat transcript
Rob:
for everything u guys have told me
Rob:
this is unfair.
Susan:
how about we give you the account back
Rob:
are u serious
Rob:
i waited a month.
Susan:
if you don't want to keep it on sale
Rob:
i want my money.
Susan:
aha, you sold it on 7th this month
Susan:
how come one month ?
Rob:
ok?
Rob:
laire:
and we believe it will be sold fast
Rob:
is there like a default day
claire:
and once its sold we will pay you immedialtely
Rob:
so after that
Rob:
yea but
Rob:
if the account isnt sold in 3 days
Rob:
do i get the payment?
Rob:
its been a while now.
claire:
in 5 days, you will absoute have payment
Rob:
ok thanks
claire:
no matter if its sold or not
claire:

Rob:
ok tyvm
Rob:
have a nice day
Rob:
please dont lie to me...
Rob:
i trusted u guys because im from sythe
Rob:
and they promoted u
Rob:
this is ridiculous if u guys are backing out of a trade.
Susan:
but it is not like you said that you have waited a month
Rob:
i still waited more than u guys asked.
Rob:
im being reasonable.
Rob:
i didnt sell it on the 7th,
Rob:
i can send all of this to sythe
Rob:
and tell how reasonable u guys are
Rob:
contradicting everything ur saying
Rob:
or u can be fair and give me what i asked for.
Susan:
since you don't want to sell the account now, we will give it back .
Rob:
no
Rob:
i want my money.
Susan:
the password is x
Rob:
i dont want the password.
Susan:
thanks
Rob:
i want my money back

Susan has left the conversation. Currently in room: Rob.

 

http://sythe.org/showthread.php?t=642970

 

Take pics and move this you dumb ass.

 

Yeah, I'll read that.... give me just a second.

 

They said you would be paid when it's sold. You became irritated with them and caused yourself to lose business. Keep a level head next time you do business with someone. At least you got your account back. No loss.

 

yeah usfine is stupid, they made me mad...
I sent money, and they were like sorry, we can not do, pick the following of these
return today, we keep 15-20% money
return in 3 days we keep 10% money
return in a week we keep 5% money.
How stupid is that??

 

I understand your frustration, it's awfully hard to believe they don't have $18 in their Paypal that they could throw your way.

Ah well, no companies are perfect, and we shouldn't expect them to be.

 

No, I didn't lose my business... they apologized and said that Claire was a "noobie" lmao and that I would hack it back if they give me the money right now

Sad

 

Take pictures, dammit.

 

Chat logs are easily edited.......

 

I ordered training from them, and they were realy legit with me, Never did buy accounts though.

 

He's not buying accounts ;D next time read it

 

Yes, chat logs are easily edited,

but let's get real, he has no reason to edit them..

 

its difficult. they are so far away from us speaking a diffrent language that wen we have a problem they dont want to have to deal with it. =/

 

Is it hard to understand? They won't make any payment to you until the account has been sold. If that takes a long time, then you'll have to wait. The better the account the faster it will be sold. You're making a problem out of nothing.

Lock requested.

 

Exactly, and they don't mean if they give you the money that you WILL hack it back but that if they gave you the money and you DID they would be at a loss.

It's common sense and I see absolutely nothing wrong with how they handled this. If you can't wait then use someone else but from what I see you should have just waited.

 

They told him he would absolutly get paid in 3 days, and he didnt. That is lying.

 

I agree with this guy,
If they say you get paid in 3 days, pay him in 3 days. Dont say sorry can you wait another 5 days more? Then after 5 days talk crap.
I read the whole conversation, and i rlly think Bob or Rob, forgot his name, is scammed or something. not rlly scammed but something in that way

 

That's like going to a restaurant and being told your table will be ready in 15 minutes >.> They obviously can't predict exactly how long it will take to get your account sold. I assume their estimations are based on an average. If your account isn't selling, maybe there's something wrong with it, or perhaps Usfine just overpriced it. They shouldn't have given you an 'absolute' time, but either way, if you're not happy with it, they did give you the option to walk away. If this becomes a frequent complaint, then there may be a problem.