Either corrupt staff or regression in quality of staff

As someone with real-world management experience in a similar situation with a customer who literally complained every time and asked for a refund after consuming the good we barred them from our establishment, so real-world ignore. No keyboard warrior shit. If you completed the work twice and they're still insistent then that's not your issue any longer, especially if they're hitting you up all hours of the day and night. It's fair for the dude to ask for money after having done the work twice already. With my history in graphics you don't remake the banner/signature 10x over. You can do minor tweaks, but there is a limit. If the customer isn't happy after a certain time it may be courteous to offer them some sort of partial refund but by no means necessary.

 

But that doesn't mean he should have to refund 50%. If he refused to do it and ignored him, then that was Bert's sign to be like 'hey, maybe I've pushed our friendship too far and I can't get any more free designs'. You can't expect a creator or developer to support your software/designs for it's lifetime implicitly as that is an unrealistic expectation. People with no social tact and an eye for money will push other people to the absolutely minimum. Their friendship doesn't have shit to do with this. There was no contract, he provided one change for free, and that's it. It is what it is, as my parents would say. You can't enforce a non-existent contract or alter clauses.

 

But you'd have to be a legit dumdum to sit and wait after having a server ignore you for hours. Same applies. 50/50 is dumb. You can't split blame like that. Again, facts -> No contract, no enforceable terms, nothing to refund b/c there were no damages b/c there were no terms to meet.

If this is the precedent then we shouldn't be banning people for scamming by impostering. It's 50% the scammed person's fault b/c they didn't check.

 

Ya, personally in that situation I would block Bert if he double texted me, or called me a single time.

If I met my side of the contract he can, eloquently put; fuck off.

Also lifetime doesn't mean until ukf literally drops dead. Sure it should be specified, but still they are both retards from how they approached it from the start

 

Can you please stop it with this friendship arc?

 

Its business, friendship don't mean shit and is irrelevant for this.

 

Another issue related to this in a way is how stubborn staff usually are. They feel like they don't make the wrong decisions ever, they feel like they know better than everyone etc.

I do think grave touched upon that though, but to expand on it ; I've personally encountered cases where moderators will ignore you if you prove them wrong, or even try and have a civilised discussion because it hurts their fragile ego. Some are worse at this than others.

 

Friendship don't mean shit. If you're ghosted, you're ghosted. Do you keep hurdurring and waiting for more free shit?

 

So, what you're saying is that there was no actual contract or record there-of, therefore a contract is unenforceable. If he could reference a clause in the contract I could see your point but he can't. Thats Bert's fault for not confirming contractually. If he wanted continued support he should've had it in writing. Thats what an actual arbiter would tell you.

 

1). If you knew how much websites cost 2.5k$ is dirt cheap (ukf is basically copy pasting it, but its still his intellectual property)

2). You couldve asked other people regarding it who had information instead of conducting your supposed investigation in your staff team circle in which nobody had any idea of what the situation was like

3). I see ukf mentioning he wants 2 kebabs in runescape as payment as a joke, I see him completely complying and trying to adequately satisfy berts needs there, I also don't recall a contract having a set timeframe, he can take 1 year if he wants to redesign it, there is no due date on it

 

For reference, I don't think the staff are necessarily purposefully corrupt but I do think they're grossly incompetent for arbitration purposes.

 

How is it fair to automatically assume it was an update whenever agreement?

That's the same as assuming the 2.5k was just given for free. Stop making assumptions it looks fucking stupid and nobody is here for your assumptions.

Assumptions are terrible fucking cop out, with that logic you can assume Bert held a gun to ukf's skull and got him to delete any record this being said or agreed to.

Its actually easier to "assume" the complete opposite because UKF has had over 20+ designs made for users on this website and almost every single person can vouch he has a 1 free redesign rule. Also the way you assume something that is net positive for one individual actually shows your bias in the situation as well.

Its a bit insane how loose you guys are with your statements while also not seeing how inherently wrong they are.



I am also a bit tired of staff picking out one or two statements or analogies on any post on this thread without taking into account the full context or replying to the posts as a whole, It shows a lack of intelligence as well as conviction.

 

If Bert wants things changed beyond reasonable expectation it's his responsibility to have it as a contractual obligation. Another example: You have a contractor come out to your house to put on a new roof and you don't contract with them, you don't like the look of roof 1 so you ask for another, he agrees and puts a new one on, and you still don't like it. You ask for another, the first replacement was courteous but a second (therefore a third roof) is beyond expectation.