Ripped off for 5M Gold by Gold4Rs

I ordered runecrafting powerleveling from 45-55. I had money in the bank to buy normal essence that i specifically told them to use, and not the 70K Pure essence I had for making my own nature runes.

They used 35k pure essence to make fire runes.. Which cost me around 5m. I pointed out that they made this mistake and as per their rules they would replace anything missing from my bank.

They told me they would not do that for me. And that I would need to buy 5M gp from them.

No vouch for them. They should at least replace the essence.


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Chat InformationYou are now chatting with 'veronica'

veronica: Hello, how may I help you?

Aaron: order PL20090415211551134

Aaron: you used my pure essence in my inventory which cost me 5.2Million Rs Gold

Aaron: I emailed your address and they said you'd take care of this with me

veronica: Hold on a moment please , I am checking for you. Thanks for your patience

Aaron: have you looked yet?

veronica: yeah

veronica: hold on plz

veronica: almost done

Aaron: ok

veronica:

veronica: hey

veronica: we already done your order new pass is guix*****

veronica: check it plz

veronica: then change it agian but dont change it back

Aaron: I know the order is done, but you used pure essense from my bank costing me over 5 million gp

veronica: what did you order

Aaron: runecrafting 45 - 55. You used pure essence from my bank, which wasn't supposed to be used. It's rather expensive and it cost me 5m gp to buy it. Now it's gone.

veronica: then what do you need

Aaron: I want the essence replaced. There was gold in the bank for you to buy normal essence, which would have cost about 1m gp. Instead you used my personal stock and that was worth 5m gp.

veronica: maybe you need comeback tomorrow

veronica: cause our boss is not here at the moemnt ;(

Aaron: Ok could you have him e-mail me?

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No email. I email them and they tell me to use live support.

 

Veronica doesn't know the game at all lol.. She doesnt know what pure essence are i think...Maybe you should give them proof?

 

I'm sure they know they did it. Afterall they do take before and after pics of your bank i'm sure, so they don't get paypal disputed.

No I'm not going to dispute them, they DID do what they said they'd do, get me 10 levels.. I mean atleast cut me a deal on 5m gp or something.. Or craft me some nats for a few levels..

 

order PL20090415211551134
I will look into it and forward you issue to their manager