Account Recovery

Hello I recently got a new computer ( was using a laptop ) and I had my old phone linked with 2 step auth on my sythe account however I reset my password and it's asking for the 2 step auth when I login and I do not have it setup wit my new phone, anyway to disable it to login and re-enable on my current phone?

 

• Post from a home IP - [redacted]
• Recovery phone number* don't think I have 1 listed
• Current registered email address - [redacted]
• Skype/Discord used in the past or present** it was alaniswhite#4536 I updated to Autobot#4536
• If you have donated directly through PayPal; N/A

The account is for Hi Im Alan I am able to reset my own password via email but I do not have 2fa setup on my new phone

 

Hey Hi Im Alan,

All sensitive information will be hidden from the public.

Please provide the following:

• Recovery phrase, hint: m* **r** d*h
• Previous ISP/Log in locations:
• If your registered username contains your real name, please provide proof of this in the form of an ID. (Include this post in the background of the picture)

Keep in mind - do not edit your information in. Make a new post and i'll merge the threads together.

 

• Recovery phrase, hint: m* **r** d*h - this I cant remember
• Previous ISP/Log in locations: ISP is always [redacted] other 2 address I can list were [redacted] ( cant get ip address from those locations because they are old address )

 

Talked on discord.

I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.