Jagex Customer Support.

I'm trying to find out The number which i can reach a person to discuss something about an account withing runescape. This account was locked, i unlocked it but the unlocking proccess took 1 week and i forgot the pw... not the recovering pw things are being denied. So i need to reach the office. Please post any suggestions, i have already attempted to email them, has not been read yet. or contact me at [email protected]

 

I don't think Jagex has a help line.

 

Wow..this sucks

 

Jagex has no customer support because awhile ago people wouldn't stop fucking crying about the wilderness being removed. So they took it away.

Fagex fails.

 

A guy named Finniscool knows a method of contacting Jagex.

PM him a few times until he answers.

He can be contacted here: http://sythe.org/member.php?u=113691

 

i didn't know they had a help line at one point, they have to have a buisness line though. Good luck on getting your account back

 

rscheeting asylum had there number and we all spammed it ill try finding it

 

they removed it.

 

I think he may be the only one. If not, your best bet is knocking on their door.

 

well i live 20 mins away from cambridge so i could do that

 

Well if you recently paid for membership, you can get a full refund if you payed from your IP notherless there is nothing you can do.

 

And.. Where did you get this from?

 

Tuton, your post has been reported. Thanks Zypur and everyone ill be trying to contact Finniscool soon.

 

When I want to contact them I use some some form on "help" on runescape.com homepage. It's not actualy a customers support, but i got answered once :$

 

there isnt one, if there was it would be flooded

 

It's like some reporting or what... Don't really remember what is it but I used it like a month ago.

 

You cannot contact them in the help section, it only shows you how to like unban an acc or w.e..

 

What do you mean where did I get this from I'm just saying this from personal experience, same thing happened to me but I had paid for member just before,-

Code:

Hi there,
   
  Thank you for contacting Jagex billing support.
   
  Upon careful examination of the account, it appears that it has been passed onto you, perhaps by a friend. This is probably the reason why you cannot provide enough information to recover the account.
   
  I am afraid that no matter the circumstances behind a person receiving a RuneScape account, we will always return it to the account creator providing they can give enough evidence to prove this.
   
  Please refer to our rule on account sharing:
   
              "Rule 6 - Account Sharing/Trading
              Each account should only be used by ONE person. Account sharing is NOT allowed.
   
              You may not sell, transfer or lend your account to anyone else, or permit anyone else to use your account, and you may not  accept an account that anybody else offers you."
   
  I have, therefore, refunded the payment you have made on this account. You should receive this within the next few days.
   
  Should this be incorrect, you will need to prove that you created the account by providing the first password used on the account and where it was made (including an internet service provider information you may have).
   
  I hope this resolves your query.
   
  Kind regards,
  Mod Michelle
  Jagex Billing Support
   
  Love RuneScape? Then master the minigame with FunOrb, the new gaming site from Jagex, at www.funorb.com