Resolved

Scammer's profile link: ARIBA
Explanation of the trade: Bought 100m of their site, and never got the gp.
Amount scammed: 100m osrs/ 65 eur.
How they scammed: After i bought the gold, they never delivered it, telling me it was cancelled tho i have the money deducted from my bank account etc.
CHAT TRANSCRIPT:

Chat Transcript with Visitor 66550638
Chat started on 16 Mar 2020, 08:42 PM (GMT+0)
(08:42:31) *** Visitor 66550638 joined the chat ***
(08:42:31) Visitor 66550638: ok how do i get my order
(08:42:47) *** Sapphire joined the chat ***
(08:42:56) Sapphire: Order Id please
(08:43:51) Visitor 66550638: YOUR ORDER # IS: 46000004192.
(08:44:38) Sapphire: Hi there I currently have a high chat volume, could you please wait a minute or two while I finish up a few chats? I apologize for the inconvenience.
(08:44:41) Sapphire: Let me check your order give me a moment.
(08:45:14) Visitor 66550638: ok im waiting
(08:45:16) Visitor 66550638: be quick please
(08:48:51) Visitor 66550638: hello?
(08:49:18) Sapphire: Just 10 min sir
(08:49:22) Sapphire: sorry for delay
(08:55:53) Visitor 66550638: ill be in ge
(08:55:57) Visitor 66550638: w335
(08:59:14) Visitor 66550638: well its been 10 mins
(09:01:06) Visitor 66550638: hello
(09:03:48) Visitor 66550638: ....
(09:04:21) *** Sapphire left the chat ***
(09:05:00) Visitor 66550638: what the fuck
(09:05:08) *** Meghan joined the chat ***
(09:05:16) Visitor 66550638: hello?
(09:06:03) Meghan: Hi there I currently have a high chat volume, could you please wait a minute or two while I finish up a few chats? I apologize for the inconvenience.
(09:06:12) Visitor 66550638: ive been waiting 15 minutes..
(09:06:25) Visitor 66550638: YOUR ORDER # IS: 46000004192.
(09:08:10) Visitor 66550638: i waited for 15 minutes and Sapphire just left the chat...
(09:08:40) Meghan: I just take shift rn
(09:09:37) Visitor 66550638: ok
(09:10:02) Visitor 66550638: how long do i have to wait now
(09:13:44) Visitor 66550638: jeez
(09:15:47) Visitor 66550638: half an hour already
(09:20:15) Visitor 66550638: is this a joke...
(09:24:56) Visitor 66550638: omfg..
(09:25:06) Meghan: Hi there I currently have a high chat volume, could you please wait a minute or two while I finish up a few chats? I apologize for the inconvenience.
(09:26:22) Visitor 66550638: give me a time
(09:26:23) Visitor 66550638: wtf
(09:26:26) Visitor 66550638: how long do i wait
(09:26:33) Visitor 66550638: been 40 minutes
(09:26:34) Visitor 66550638:
(09:26:43) Meghan: Checking it rn
(09:30:30) Meghan: Order Status Decline
(09:30:35) Visitor 66550638: what
(09:30:57) Meghan: Agent uploaded: 1584394256861.png URL: https://v2uploads.zopim.io/5/6/w/56.../7d49cf7b832e0da0d817915f746f5d1213449813.png Type: image/png Size: 29111
(09:31:32) Visitor 66550638: wtf
(09:31:53) Visitor 66550638: Paid with MasterCard Debit Card x-6244 You'll see "PAYPAL *VIRDOCK B V" on your card statement. Category Online Services Transaction ID 4TM997051F104282V Seller info Virdock B.V. http://www.virdock.com/ Invoice ID 46000004192 Purchase details Item amount EUR 64,86 Total EUR 64,86
(09:32:26) Visitor 66550638: so is this a scam
(09:32:28) Visitor 66550638: lol
(09:32:33) Meghan: Nope
(09:33:03) Visitor 66550638: so
(09:33:06) Visitor 66550638: wheres my gp lol
(09:33:15) Visitor 66550638: the money was removed from my bank account
(09:36:07) Visitor 66550638: meh ima report this to sythe
(09:44:54) Visitor 66550638: oh its not the first time youve scammed someone
(09:44:58) Visitor 66550638: shouldve checkec
(09:48:58) Visitor 66550638: so im not getting my gp?
(09:49:05) Visitor 66550638: so i can end the chat and put the report up
(09:51:49) Visitor 66550638: alright fine.
(09:52:08) *** Visitor 66550638 has rated the chat Bad ***
(09:52:08) Meghan: Your order was declined
(09:52:08) *** Visitor 66550638 has commented: Got scammed for 65 eur or 100m osrs. ***
(09:52:10) *** Visitor 66550638 left the chat ***
Other relevant trade screenshots: Imgur

 

I have provided the relevant evidence/details in DM with ABM, I will get in contact with my paypal supplier directly if it turns out the system was bugged and you were not refunded instantly

 

@kris4x

Please make sure you were not refunded bro, Virdock should have instantly refunded you the same day

If not I will get in direct contact with them

 

@kris4x Your payment should have been refunded the same day bro please triple check you were not refunded

 

nothing is refunded... and i havent received the gp i bought either.

 

You have not recieved the GP because you should have been instantly refunded, I will get in contact with Virdock tomorrow and figure this out for you <3

Clearly it's just a bug in the system with my payment processor

 

are you gonna refund the 2 hours of my wasted time on the site aswell?

 

Out of good will I will provide you a free bond for the inconvenience of going through this wait, if it turns out you were not refunded.

If you are lying to me and causing me these issues I would be very upset, as it will take me a lot of effort to check this refund

 

I provided the evidence I have to you in DM's and I will speak with my payment processor tomorrow about this problem

 

Here is the evidence, it was refunded instant and the guy reporting me is a liar

 

Also please note that card payments take maybe 24-48 hours to process back to the bank account