Deleted authentication app, can no longer login

Discussion in 'Dispute Forum Archive' started by f54a141, Oct 12, 2019.

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Deleted authentication app, can no longer login
  1. Unread #1 - Oct 12, 2019 at 9:28 PM
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    Deleted authentication app, can no longer login

    As title says.. Is there anyway to get the app back with the acc's associated to it? Or anyway to get it manually removed?

    Thanks~
     
  3. Unread #2 - Oct 12, 2019 at 10:56 PM
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    Deleted authentication app, can no longer login

    I'm not sure if my previous thread went to the correct section? Trying again.. My apologies if I messed up D:

    I deleted the 2fa app off my phone when I restored it and no longer have access to the code. I'm hoping I'm able to get it manually removed by an admin. Currently under the same ip.
     
  5. Unread #3 - Oct 13, 2019 at 12:41 AM
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    Deleted authentication app, can no longer login

    Hey Canis Lupus,

    First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

    When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:
    • Post from a home IP
    • Recovery phone number*
    • Current email address
    • Skype/Discord used in the past or present**
    • If you have donated directly through PayPal;
      • Transaction date and amount
      • PayPal email
    NOTES:
    *Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

    **Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

    Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

    If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.
     
  7. Unread #4 - Oct 13, 2019 at 12:55 AM
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    Deleted authentication app, can no longer login

    2fa removal

    -same ip
    -past discord: a idiot#9325 //no longer in use.
    -I'm not sure what else I can provide. I have 2 reset password mail in my gmail?
     
  9. Unread #5 - Oct 13, 2019 at 1:01 AM
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    Deleted authentication app, can no longer login

    2fa removal
    follow up
    • Post from a home IP - done
    • Recovery phone number* - don't ever think I connected my phone
    • Current email address - [redacted]// not sure which email was last registered with the account as i was inactive for a while before trying to come back. I have some password email resets that I can provide proof of.
    • Skype/Discord used in the past or present** - a idiot#9325 //no longer in use
    • If you have donated directly through PayPal; // never donated
      • Transaction date and amount
      • PayPal email
     
    Last edited by a moderator: Oct 13, 2019
  11. Unread #6 - Oct 13, 2019 at 4:02 AM
  12. Gen
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    Gen Retired
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    Deleted authentication app, can no longer login

    All sensitive information will be hidden from the public.

    Please provide the following:

    • Recovery phrase, hint: l**
    • Recovery phone number: (You have registered a number)
    • Previous ISP/Log in locations:

    Keep in mind, do not edit your information in. Make a new post and i'll merge the threads together.
     
  13. Unread #7 - Oct 13, 2019 at 4:41 PM
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    Deleted authentication app, can no longer login

    • Recovery phrase, hint: [redacted]
    • Recovery phone number: (You have registered a number) [redacted]
    • Previous ISP/Log in locations: [redacted]
     
    Last edited by a moderator: Oct 13, 2019
  15. Unread #8 - Oct 13, 2019 at 10:14 PM
  16. Gen
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    Gen Retired
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    Deleted authentication app, can no longer login

    I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.
     
  17. Unread #9 - Oct 13, 2019 at 11:07 PM
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    Deleted authentication app, can no longer login

  19. Unread #10 - Oct 14, 2019 at 2:56 AM
  20. Gen
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    Gen Retired
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    Deleted authentication app, can no longer login

    Hey, try now!
     
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