X Shadow - Authenticator/2FA removal

I bought a new phone not so long time ago and I forgot that my Sythe account had phone auth/2FA and now I'm not able to login.

I ask the 2FA to be removed, so I am able to use my account again. IP should match with my account.

Username: X Shadow

 

Hey X Shadow,

First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:

• Post from a home IP
• Recovery phone number*
• Current email address
• Skype/Discord used in the past or present**
• If you have donated directly through PayPal;
  • Transaction date and amount
  • PayPal email

NOTES:
*Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

**Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.

 

Answer to Gen:

I've lost that code i think or I dont know there to retrieve it. I most likely lost the backup code I guess.

• Post from a home IP - Posting from my home IP, it should match my account
• Recovery phone number* [redacted]
• Current email address: [redacted]
• Skype/Discord used in the past or present** SE#8862

 

I just need one more piece of information from you as you have no registered recovery phone number.

Please provide any of the following:

• Recovery phrase, hint: S**z***2*****
• If your registered birthday is your actual birthday, please provide proof of this in the form of an ID. This will be hidden from the public.

 

Answer to Gen:

My birthday is [redacted]

Military ID (Note: This card is no longer valid as I completed Sergeant courses + training, so this is from June 2019) But it's my most updated ID of any kind

[redacted]

 

I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.