LOCKED OUT OF MY $200 DONO ACC

error: Screenshot - 0de0485162383e9250a06c874a1b8dbb - Gyazo
contacted shin and video, already did the time reset shit etc. can you just knock the 2fa off my acc or something? i dont even really use sythe anymore and its on my old auth phone. I can provide any information needed. I just want back into my acc lol, idc if it's fixing the issue or taking 2fa off.

 

I tried to post once but it didnt work.
error: Screenshot - 0de0485162383e9250a06c874a1b8dbb - Gyazo

Want: fix or to just knock 2fa off my acc


I'm a 2011 user, $200 donator, I've already trouble shooted with shin and video, nothing worked (time/date change etc)

 

Hey Willie

Please follow the correct format:

First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:

• Post from a home IP
• Recovery phone number*
• Current email address
• Skype/Discord used in the past or present**
• If you have donated directly through PayPal;
  • Transaction date and amount
  • PayPal email

NOTES:
*Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

**Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.

 

No response.