Auth removal

Discussion in 'Dispute Forum Archive' started by Acc name DG Grouch, Jun 29, 2019.

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Auth removal
  1. Unread #1 - Jun 29, 2019 at 1:24 PM
  2. Acc name DG Grouch
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    Auth removal

    Hello i have lost my auth generated sythe code due to moving into a new house and do notnhave the original written down. I did pay the $50 donar via btc coinbase and do still have my discord. I stated the discord part mainly because i know my sythe account (DG Grouch) has the discord unique id posted on the account. If this helps at all please let me know.
     
  3. Unread #2 - Jun 30, 2019 at 12:10 AM
  4. Gen
    Joined:
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    195729296461922315
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    kickroll
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    Auth removal

    First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

    When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:
    • Post from a home IP
    • Recovery phone number*
    • Current email address
    • Skype/Discord used in the past or present**
    • If you have donated directly through PayPal;
      • Transaction date and amount
      • PayPal email
    NOTES:
    *Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

    **Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

    Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

    If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.
     
  5. Unread #3 - Aug 1, 2019 at 9:29 AM
  6. Sun
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    Sun Yankiee
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    Auth removal

    No response.
     
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