[resolved]

I'll make this short as this type of entitled behavior is really annoying.

User @ESKEDA contact me last night to purchase a dicing script



I had one that was mostly complete on RuneMate to which I agreed to sell to him or $100
I had mentioned here I considered porting it to RSPeer (their preferred client - this is before transaction)

Client did request source to which I had agreed to.

BEFORE TRANSACTION I TELL THEM I AM NOT PORTING IT TO RSPEER!!!!


Transaction is finalized and they are authorized for the purchased product.




Client is unsatisfied with the client the bot is built on and admit he did not do research prior to agreeing.

Client demands refund and claims to it's integrity as I haven't delivered the source as it was agreed the client would test the bot and source would be delivered after any requested changes were made.

Banter.

The client than falsely claims the bot is "inoperable" and theatens to "contact devs from other sites" after previously admitting they did not even run the bot as they're unimpressed that runemate uses reflection and have no native proxy support.


NOTE: I did misinform them initially they were not entitled to a refund due to my TOS - However tos did not directly reflect this statement none the less a refund is not deserved here.

TOS:
"Any and all claims, reports, or other actions in this nature* .... "
"All fields marked with the asterix symbol (*) may imply multiple possibilities or variations to be defined at my discretion."

 

After requesting a refund he said he can't give the refund, because of his TOS (was looking for a reason not to refund at this point since he'd done no extra work, hadn't provided the source code as requested and was defined in the deal)



We then asked for his thread to verify his TOS said he didn't do refunds, at which point we were able to determine that his TOS said nothing to that tune, only that time frames weren't a reason to claim a refund. (I did an oopsie and said his thread was last edited Feb 19, but it Feb 24)



also not entirely sure what he is filing a "scam report" for as we've scammed nothing. He agreed to make changes to the bot to make it functional for us before we completed the deal. We found in it's current state on the current client it was completely unusable for us. So I requested that it be ported, to which he denied (not before he attempted to milk more money out of us for the port)







Source code was never delivered, he's refusing to make changes, all we ask is a refund for a script that never got used, and never will, he didn't code this specifically for us, it is possible he'd already sold the script to someone else, or was a personal script of his. Every time we've tried to converse he hits us with this lovely reply "hold on I'm busy irl" "going to bed" "playing csgo"

We don't wish to do business with him any further and are simply requested a refund.




We are going to file for the refund via paypal as he instructed us to do so over and over

 

Failed to mention how you still haven't even delivered the product, and that you instantly filed a blatantly cherry picked conversation and left out the part where you scammed us. This is the full conversation prior to all the negative screenshots you posted, also only contacting those Devs to keep them aware of your shady business practices after you refused to cooperate, kept ignoring, or changing the subject.



We were mislead, lied to, never received the source-code after you tried to get us to pay extra for it, then you open a false report after scamming us.

 

He continuously has tried to use his TOS as grounds for denying a refund, has even posted it here..... And cherry picked his OWN TOS to make it look like it was "any and claims and reports....."


Here's his actual TOS (quoted from his thread in it's entirety, not cherry picked and quoted half sentences to make our claims look correct):

"By contacting, contracting, or other means of receivable service* - You agree to the following conditions; Any and all service will require an installment of at least half to the sum of equivalent monetary value. I retain the right to display any and all work regardless of nature* in my public portfolio. Any and all service that may contain an association with tangible files, eg; source code, etc*, will not be distributed to the consumer unless specifically requested otherwise before deposit. Any and all given time-frames are nothing more than quotes, although generally accurate, I will not be held responsible for extended time required to further develop services. As such, by use of service, you forfeit your right to submit a claim/refund request based on the nature of time. Any and all claims, reports, or other actions in this nature* will result in the termination of said service in correlation with revoking any distributed product or service, regardless of state. All fields marked with the asterix symbol (*) may imply multiple possibilities or variations to be defined at my discretion."



Notice that the cherry picked version makes it seem a lot different than what it actually states, his TOS states that refunds due to time frames will not be processed. He is going out of his way to manipulate wording/phrasing in order to make his claims hold any truth.

 

Based on the agreement there are two options here.

@ESKEDA can request tweaks to be done. Once completed they should receive the source code, which cannot be sold or redestributed. This does not require a port to RSPeer.

Or, @blahberrys can provide a full refund.

 

@Shin We'll take the full refund, at this point we want to take our business somewhere else. We appreciate it. We can't continue working with this guy, he has been rude and has tried to use wording and shit like that to get out of doing things outlined in the deal. We haven't used his script, have no source code and are more than happy to have our use of it relinquished.

@blahberrys Let us know when you've sent the refund, we can request it through Paypal if you want or you can just press the refund button yourself. Sorry we couldn't come to terms, appreciate it.

 

He's saying if I don't hold my end of the bargain you're entitled to a refund.

 

This is correct.

 

So we are forced to work with someone that has said they are entitled to take as long as they want to process changes, has been extremely rude to us, and has taken advantage of loosely agreed terms?

 

Per my vouches I work relatively quickly. I have been very pleasant to work with until you started demanding a refund.

 

@Shin What harm is him refunding something we haven't/CAN'T use doing to him.... literally nothing, he hasn't provided source coding, at this point he has no reason to put forth his best effort in completing the things we have asked for... There is no reason to continue this business contract as it is not beneficial to either party at this point. This is basically like asking you to continue working with someone that you don't want to simply because they are refusing to refund you money lol....


Including my PMs

@Shin



Yo



We can't be forced to work with this guy man.



I don't see what the point of allowing him not to refund us is.



I have extremely social anxiety and working with this guy to get a product that will end up working out for us is just not plausible.



Also because of the pending situation and the way he has talked to us.... he is not going to be completing his best work.



He is going to rush through changes and complete the scripting carelessly, because at this point he has no reason to keep us pleased....

 

They way I've talk to you? You literally threatened me when I refused to refund. Even through this I've been very pleasant.

 

LOL, threats? I simply stated that if you wish to continued to do business in bad faith I would be forced to open scam reports which we didn't btw. Haven't even filed a charge back or anything and then you posted a cherry picked scam report instead of handling this in private.

 

He also promised us a 3 month warranty, wouldn't that warranty include things like a refund for a script that is not usable for it's intended purpose? We'd like to use that 3 month warranty and get our refund.




Not sure how you can objectively look at this situation and expect us to continue working on this project with him, it's unfortunate, but he lost no time, this was a script he already made, we were allowed to troubleshoot the script, after troubleshooting it is impossible for us to use this script for its intended purpose. Why are we being forced to basically forfeit our money.

 

Warranty includes bug fixes..



Very desperate for a refund..

 

How can I be expected to work with someone that isn't even responding to messages, is trying to make a mockery of the situation in a public forum, has been extremely rude to us, and has not demonstrated that he will do any of the things promised.....

Really not understanding how someone from the outside looking in can think it is anywhere near reasonable that we be forced to work together.... or with him.... like what ?

 

Proving my point exactly, trying to handle this in private and you are refusing and just continue to post instead of communicate with us.

 

Very desperate to keep @Remora 's $100 Lol.

 

He never outlined the terms of his promised warranty, can only assume like 99% of all other warranties issued in the world for products/services provided, that it includes a 30 day return/refund policy pending satisfaction. That is what most satisfaction guarantees and warranties entail.

 

If @blahberrys does not want to refund, then @ESKEDA @Remora need to request tweaks (which doesn't include a port to RSPeer) so the source code can be updated and released.

It seems like you two failed to do research and realized after the fact it's not going to work how you wanted it to.

While it might be frowned up to not provide a refund (business practices), @blahberrys is not required to according to the agreement.