Account recovered who's at fault?

About a month ago I bought an account from @Dmmliz void ranger since then it's been trained a lot and today I purchased some skulking by @Jmitch about 5:30am gave him all the info and his worker was going to complete it. About 8:30amish I get an email saying password reset has been attempt I let him know about it and just go on with my day, he said his workers were working on my account so I was wondering if it was one of them.. he said they were trustworthy so I left like 70mish value on the account as well... now the email was changed here below
https://m.imgur.com/PksTPvB
And the entire bank has been cleaned.. @Dmmliz helped me recover it as I never got the recovery info from him.. but someone here is to blame... I've never had any problems with the account until today please help moderators.
http://imgur.com/IhjMVyA
http://imgur.com/eV84bLe
http://imgur.com/UWImWtE

 

It is impossible for me being not the original owner to have changed your email let alone your password without atleast having atleast access to your email address and any mods can attest to that

 

Will send screenshots of my part when I get home from work though

 

Just want to point out in defense of our workers (@Jmitch, @Toland and I employ workers together), why was the customer unable to SCREENSHOT the pictures rather than take them from their phone? As well as, the first two pictures, you can see that you had a second client open, which presumably you could've transferred your wealth over. Regardless, in our terms, it is stated that value is to be taken off of the accounts, and our worker is still yet to even access your account, which Jmitch will be posting the screenshots to reference.

This all smells rather fishy to me, seems as if you didn't get progress done for a few hours and figured you'd make a scam report as we have a no refund policy and you may have been tired of waiting perhaps? Not to sure. But regardless, screenshots will be coming in very soon.

ALSO: Four minutes is plenty of time to clear off whatever you had on the account, which very well could've been as simple as an item or two realistically, as well as, you could've simply done so when you first took the pictures. It all seems fishy to me, looks as if you closed your OSRS official client after cleaning yourself. Also, want to point out that Runelite also appears to have a second instance open in the 'scammed' picture as well (noticed by the fact it's highlighted.) giving him again, plenty of time within that 4 minute instance to clear his own items off.

Regardless, we have a reputable service with no outstanding issues, nor regular issues at that, and we have no issue solving the issue if ACTUAL proof is provided, including what EXACTLY was taken from the bank.

EDIT: Adding Terms for reference.

 

so this is what happened on our part. zach bean messeged me this morning at 5 AM before I was heading out to work. asked if I would be doing it or a worker. I told him a worker because I am about to leave for work asked when I could start I told him in a couple hours (because I was waiting for a worker to log in) about 8 AM, a worker of mine Said that he would take it. I agreed. little bit later he said he got called into work and will return to work on it. and then about 5 hours later he messeged me saying the log in info/pass doesnt work. I was under the impression that he was already starting on it because I didnt see his orriginal messege because I was at work and not paying attention. that is when I messeged zach bean in order to verify the information which is when this all happened. Screenshot between me and my worker is posted below

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As no work has been done I am more then happy. and expect to refund the amount that was given. and thanks @iTzFrosty but I Dont nessicarily think that he transfered his own wealth off of the account and then changed his email and password. allthough anything is posisble. he did messege me saying he recieved an email for a password change and i immidiately replied with was the account bought? because I know that when an account is recovered u will recieve 1 email for a change in password. which is an automatic email when recovering an account. and then afterwards the info gets changed. and he told me to continue. Also our TOS states that it is your responsibility to remove all wealth from the account that is not needed to complete for service. and if I had any inclination that there was 70M on there would deffinitly have enforced it but u made no mention of any wealth on the account except a granite hammer. and super sets. Don't mean to get defensive or anything like that. but just wanted to clear my name as it is impossible for us to have done it.

 

These are totally 2 different times done? As when I pk I don't like other clients other than the original one bc runelite and osbuddy r too distracting for me. And he told me all day ya were on the account an ya weren't? And when the info got changed I loaded back up the client to try and log in and reset it hence the 4mins and why would I try to scam 70m when I've done plenty of business on here ? And I take all my pics with my phone and not my computer look at the accounts I tried to sell. There off my phone..

 

In defense of @Zach bean, I was the last person to work on his account till about 5am, he used me and left over 70m+ wealth and everything went flawless.

 

if he would have transfered his own money off i believe he wouldn't have changed his email. because that pretty much clears us

 

And around 8:30ish is when the first original change was sent.

 

http://imgur.com/s7aZX61
http://imgur.com/tIRltmZ

And I even sent u a message in concern regarding the email for change password, and as u stated to me the worker was on the account and checked up several hours later and u said worker was still on the account. I never received any recovery info from @Dmmliz after the purchase so I never knew any of it anyway. I've done plenty of business with people and over 70m is ridiculous. I wouldn't scam at all I've been scammed multiple times

 

oh, i had to just look back. I was responding to your post above that. on my way out to the door,

Imgur

 

@iTzFrosty clearly above picture he states I have no worries about removing wealth as his workers have large deposits n have been with him awhile... and why would I recover it if I'm "tired of waiting" when he's been saying his workers have been on training the account all day, I Asked him multiple times regarding the account today and how it's going. Never once said anything about it not being trained besides at 5am that it would take about 2hours for someone to log in after that I was under the impression it was being trained as I had checked on it serveral times

 

Ya I was under the impression it was being trained to

 

http://imgur.com/oikCecg
http://imgur.com/q767ofG
http://imgur.com/hYIklPs


@iTzFrosty look at time stamps and the chat log. 5:21am and 5:22am and right after that I traded all the money to another account myself? Now how would this work with above proof of Him saying constantly his workers were training on my account?

 

@Zero @Gladiator

 

@Pendulum

 

It was also brought to my attention that @Dmmliz literally returned to sythe, and sold that account to you after over a year of absence as well after HE got scammed? May be a him seeking to get money back if anything. Food for thought for the mods and yourself. We've been an ongoing service combined for longer than he's been back, and service providers for lor as long, and longer (Jmitch) than he has even been on Sythe for.

 

We would just like this resolved ASAP. @Dmmliz has been watching THIS post like a hawk although he apparently has an open report. Kind of curious as to why. [EDIT#3: This apparently IS the open report on the user, my bad for misunderstanding what the customer stated to me in PM]

Just food for thought as well, which I've spoken with @Zach bean about, the only way his password would have been officially changed would be either DIRECTLY through his email, or through a recovery, to which he has stated he does not have the original information to recover it with, but the other party being reported does. Would just frankly like this to be done and dealt with, let us know what mod's decide, but just please do take that all into account. It just doesn't add up.

EDIT: And of course @Dmmliz would have no problem giving him back the account he paid for after cleaning it for the 70M as well, another thing to ponder on.

2ND EDIT: ALSO, Spizz did 2M range exp for you, I'm sure he saw the gains and figured he could get something out of recovering at that point, by your vouch page, I'm sure he's been tracking it for a bit and he planned to keep it upon recovering until he got the quick ez payout and figured he could go for a round two perhaps if this all cleared up. You seem to have put a high amount of money into the account in the last couple weeks since purchase (Which he would be notified of every time you got a vouch as he's already posted unless he SPECIFICALLY CHOSE to unwatch vouch your thread.

 

Yeah @Dmmliz helped me recover it no problem at all pretty asap soon as I found out it had been officially changed just sent him the photo where email had been changed and he said I'll help if u been hacked and asked for previous password and it was changed just like that. But on other note if I were to know no one was on my account training at the time or any point where I had asked I would have removed the wealth more than likely out of precautions. Just doesn't add up. And Ive barely been back playing osrs and I'm not sure what all u have to have nowadays to recover an account completely and change email.

 

To change a password you need the email. To recover, you would need much more than a password that would've been set 3 hrs prior as your only information to recover (old emails, old passwords, creation dates, original IP, all are information that assist in this matter, but recoveries are NEVER instant.) If he was able to recover so quickly, I have zero doubt that he in fact HAD already recovered the account in order to scam you, I apologize for your losses, and again, we'll see where the mods leave us. Will post more relevant information if found.

EDIT: I sell accounts as well, so I would know. Also if it was purchased with an email attached, puts your risk MUCH higher of Original Owner recovering.