RPGStash.com scamming customers!

I just ordered some spins on the osrs-crates on RPGStash,com and rolled 2 Dragon Fullhelms, 100m and various ather high tier itmes. after that I had a conversation with the chat and they refused to pay out myrolled winnings and did not offer me any kind of compensation! They said "the items were wrong"
I got the whole conversation screenshotted.

Imgur

 

Problem is solved with the buyer.

 

@jimsky88 Can you show proof that this has been resolved with the buyer / @ailogs can you confirm for me here if this is the case? I'm assuming it has been as the user hasn't been on since, but I'd like to double check.

Also @jimsky88 / @king tijn 2 you said the issue was fixed here: https://www.sythe.org/posts/29261471/.

Specifically you (@king tijn 2) said this:
"Thanks for taking the time to consider this case. The bug has been patched and we will adjust our TOS accordingly, thanks for your suggestion."

Why is this a re-occurring issue with you guys?

 

@King Showed you everything on discord

 

I spoke to @jimsky88's manager about the entire situation, and it seems that there was a minor miscommunication, however I can confirm this is resolved.