Can't get into my account

this is the message I get when attempting to sign on:
Gyazo - 1636d52c89b7855e2f092cfaa221b432.png

Could I please have my 2 step removed?

 

Please provide donation info:

How much you donated & what day. I cannot see the link you posted.

 

I need to know how much the donation was worth. Those links don't work.

 

It was a donation worth $5 VIA @Realist for OSRS GP

 

2fa removed.

Please re-add 2fa to your account and secure the one-time use code somewhere safe in case you find yourself locked out again.