Need Help, How To Unlock My Account ?

Heya, basically i brought an account a few days ago. It is now locked, suspision of being stolen.

I have waited 36 hours now for the account to be unlocked, the first time was a success, but then straight away when i tried to change the password, they locked it again..


The original owner is also trying for me, but doesn't seem to work.

What can i do???

 

I have exactly the same shit.. except I've sent in two, denied both.. waited 80hours+ each...

And... they locked it for no reason...

It's the biggest joke, I am the original owner... but this is in QUOTES what they sent back last time

"Appeal Status: Denied
Unfortunately, your appeal has been denied.

The reason for your appeal being denied is below. Please read it
carefully and, taking into account the information given to you,
please submit a new appeal containing the requested information. We
will then be able to review the account and take appropriate action.

The information you have given us is insufficient for us to consider
you the original owner of this account and to give control of the
account to you.

Please do not send in any more requests for this account unless you
are able to present new and highly-compelling evidence that you are
the owner.

Please go back to the Main Menu if you wish to submit your appeal
again with new information.
"

 

someone help us !

 

add [email protected]

got mine unlocked.

 

just enter all the info in, the white box at the bottom matters the most, fill it up with a bunch of crap about ur ip and friend and account and original owner, and the automated system should accept it. Be sure to include the ip of the original owner in the white box at the bottom

 

i don't have his ip

 

anyone able to help me ??

 

ive got the exact same problem if you find a way would you mind pming me please? good luck

 

well, i guess just keep trying and make stuff up in the white box thing

 

if u play in the same house is it the same ip? or is it from comp to comp.. cause im playing on a different one now

 

well the other guy was from a different country all together, i duno whats going to happen

 

is he fighting for the account? if he's not just try appealing with the recoveries, previous passwords and membership details. I had my account locked too, but I managed to have it back by appealing and showing Jagex the account was really mine

 

same thing happend to me lost the acc

 

I've got the same problem :|
This is in quotes what they sayed:

Appeal Status: Unknown
Unfortunately, there was an error processing your request. It is likely there is a temporary problem with our systems. Please accept our apologies for the inconvenience this may cause you. We are doing everything we can to resolve the problem.

We recommend you try inputting your tracking ID again in an hour. Thank you for your patience.


OMG I'VE WAITED 48 HOURS NOW AND IT STILL SAYS THE SAME!
Im the really orginal owner.. and i got a new appeal right now.
Pending..

GL, and pm me if you got a idea what I can do.


~ Thijs

 

Bad news, the one that took 4 days was denied :'( !!!!

 

i donno i can try to help