Resolved.

.

 

Was the edit made so that this report could be private @Vitela? Or are you dropping it?

 

need it to be private

 

Looking into this now.

For future reference it makes it way easier if you just make a post, then delete it, so I don't have to view history, but it's fine this time.

This sticky refers to what I'm talking about:
Do not make edit history reports

 

It seems that the OO of this account that was sold to @Accountwarehouse ended up recovering it, therefore @Accountwarehouse is responsible for reimbursing the value of the account. DNT'd in the meantime. Please contact me as soon as possible regarding the situation @Accountwarehouse, so that we can get this situated (through Skype / Discord if possible rather than on the report; will leave contact information below).

My contact information:
-Discord ID - "King#7248"
-Skype ID - "Live:rebornkings"

 

Banning us without even talking to us first is a joke. I have added your Skype and expect to be unbanned promptly. We protect and stand by both our accounts and customers as we always have (check our posts and past disputes). They always end with us being in the right.

Edit: @Chloe or @Champ looking for some help from a real mod since I can not PM anyone thanks. I would also request to make this dispute public as we have nothing to hide. If they want their information to be private that is fine but we do not hide anything.

 

I believe maybe there was a misunderstanding, I made the post last night when I was not receiving any response for some time. And live chat could not help me, the account I believe was not taken by @Accountwarehouse, as I stated in the thread I am not sure what happened. There was lack of communication, and I decided to make this thread to cover me. I think that the original owner has recovered the account.

 

Our live-chat can not help with any account issues only a manager can (myself). My name is Tyler and I am the manager for many games Runescape being one of them. If you emailed me I am most likely already working with you or have emailed you as all emails are handled within 24 hours. Please provide me with your email so I can look into the issue as the mod on here decided to DNT us without even reaching out to us first as our support Skype for sythe users is posted in every thread.

 

I have already emailed you, I do apologize. Its not what I intended, but at the time the incident occurred it was very odd, and led me to believe that there was something wrong. If the original owner recovered it at the time he did it was a huge coincidence, which leads me to the misunderstanding that you were the ones at fault.

 

I didn't even think it could be the original owner, until after this was posted.

 

Was there anything you needed from me here or am I already working on your issue? I am confused since King DNT'd me without asking questions or getting in contact with me first. I have no idea who you are or what you need help with but I want to help. Can you PM me your email and once I get the DNT removed I will be able to see who you are check the status of your support ticket on our site?

Thanks,
Tyler,
Accountwarehouse

 

I never banned you, it was a DNT, which restricts market access, and communication, but you're online, so obviously you're not banned.

I spoke with you on Skype. DNT has been lifted, so that this situation can be sorted. Work this out between each other via PM / Skype / E-mail, but if any issues arise let me know @Vitela. There is no scam going on here from @Accountwarehouse, therefore I'm going to close this. Apologies for the inconvenience again, but if this doesn't get sorted @Vitela, or like I said any other issues arise, then feel free to contact me / make a new report.