RS email?

Discussion in 'Market Discussion' started by Impulsive, May 14, 2017.

RS email?
  1. Unread #1 - May 14, 2017 at 12:24 PM
  2. Impulsive
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    RS email?

    Hello everyone, so I logged on 07 and I found out that my email (rs account) needs to be verified which I don't have the phone number anymore. I tried sending them my previous passwords etc and no solution. What should I do? All I need is, try to verify the email so I can change the phone number etc.
     
  3. Unread #2 - May 14, 2017 at 1:55 PM
  4. BeepBeep
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    RS email?

    Could you please clarify? You contacted Jagex or Outlook? Do you have access to the email?
     
  5. Unread #3 - May 15, 2017 at 8:01 AM
  6. Impulsive
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    RS email?

    I contacted outlook I have nothing to do with Jagex, and yeah I have the access of email but it doesn't let me access further because they're asking me for the verification which isn't possible since I don't have the access of the phone number used into my email. Do you get it now? If not, I'll show pictures
     
  7. Unread #4 - May 15, 2017 at 8:06 AM
  8. BeepBeep
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    RS email?

    Yeah that makes sense. Umm your best bet is to contact Jagex and explain the issue to them so they could remove the email that is currently linked to it.
     
  9. Unread #5 - May 15, 2017 at 8:08 AM
  10. Impulsive
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    RS email?

    Thank you so much, appreciate it. Can you link me if you don't mind? I have never had such situation before
     
  11. Unread #6 - May 15, 2017 at 8:09 AM
  12. Impulsive
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    RS email?

    Your email is old/inaccessible

    damn.
     
  13. Unread #7 - May 15, 2017 at 8:12 AM
  14. BeepBeep
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    RS email?

    They post that shit so people don't waste their time. Just ring them up and be like I lost my phone to my email and shit and there is literally nothing I can do. They usually send a verification email to the old one and if there isn't a response within 2-3 weeks they just reset the email on the account.
     
  15. Unread #8 - May 15, 2017 at 9:32 AM
  16. Impulsive
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    RS email?

    Thanks so much, appreciate it. :)
     
  17. Unread #9 - May 15, 2017 at 10:12 AM
  18. Perfection X
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    RS email?

    I suggest you post this on reddit rather than a rwt website, jagex staff will contact you asap. I recovered an account through reddit successfully
     
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