Recovery of sir louis (Banned: Hacked)

Discussion in 'Dispute Forum Archive' started by sir louis recovery, Mar 10, 2017.

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Recovery of sir louis (Banned: Hacked)
  1. Unread #1 - Mar 10, 2017 at 4:34 AM
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    Recovery of sir louis (Banned: Hacked)

    I made a post not too long ago attempting to recover my account but I unfortunately became busy and forgot to check back on the status of my recovery so I am attempting it again.

    The reason for my account being banned was "Hacked" yet I believe this will have been due to a change in IP address as I moved after my first year of university.

    I'll keep checking back on this for any updates.

    Cheers
     
  3. Unread #2 - Mar 15, 2017 at 1:52 AM
  4. Shin
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    Recovery of sir louis (Banned: Hacked)

    Yes - The account was hacked. It doesn't appear anyone was scammed from what I can see, however.

    You will need to run a full virus scan and malwarebytes anti-malware and upload the pictures here.
    Furthermore, provide proof of ownership for your account in addition to a new e-mail to be used.
     
  5. Unread #3 - Apr 14, 2017 at 5:25 PM
  6. Shin
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    Recovery of sir louis (Banned: Hacked)

    I apologize for the long wait with your recovery. Reading through your response, I saw you had the 2FA recovery code listed at the bottom as well. Thanks for providing that.

    I've gone ahead and disabled 2FA and sent a password reset request to the back-up e-mail you listed. The account ban has been lifted as well.

    When logging in, please set a new, unique password and enable 2FA on your account.
     
< pardon XD | ewalb ban for hijacked >

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