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Two Factor authentication stopped working

Discussion in 'Sythe.org Support' started by Giorxio, Jun 2, 2015.

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  1. Giorxio

    Giorxio Member

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    Two Factor Authentication User
    Two Factor authentication stopped working
    Hi,

    So whenever I try to login on my computer it says the two factor code was incorrect. Ive synced the google app but it still comes up with the same error.

    Could a mod or admin remove the authenticator from my account or reset it or something?
     
    Giorxio, Jun 2, 2015
    #1
  2. R

    R Legend
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    Two Factor authentication stopped working
    Is your phone's time/clock set to synch automatically? If its more than 30 seconds out when manually set the codes will expire.
     
    R, Jun 2, 2015
    #2
  3. Giorxio

    Giorxio Member

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    Two Factor Authentication User
    Two Factor authentication stopped working
    Yes everything is set to sync automatically
     
    Giorxio, Jun 2, 2015
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  4. R

    R Legend
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    Two Factor authentication stopped working
    Run me through how you set it up and what you're doing to log in?
     
    R, Jun 2, 2015
    #4
  5. Giorxio

    Giorxio Member

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    Two Factor Authentication User
    Two Factor authentication stopped working
    I set it up exactly the way I was told via the sythe website. It worked before but suddenly it doesnt. Could it be because I cleared cookies/history on chrome?

    I log in the old fashioned way just put in my details, enter the image verification and then my google auth code.
     
    Giorxio, Jun 2, 2015
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  6. R

    R Legend
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    Two Factor authentication stopped working
    Shouldn't be related to cookies/history no..

    Did you keep the long removal code?
     
    R, Jun 2, 2015
    #6
  7. Giorxio

    Giorxio Member

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    Two Factor Authentication User
    Two Factor authentication stopped working
    I feel ashamed to say I havent, I kinda went with the "oh this never happens to me" mentality
     
    Giorxio, Jun 2, 2015
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  8. R

    R Legend
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    Two Factor authentication stopped working
    R, Jun 2, 2015
    #8
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