Two Factor authentication stopped working

Discussion in 'Sythe.org Support' started by Giorxio, Jun 2, 2015.

Two Factor authentication stopped working
  1. Unread #1 - Jun 2, 2015 at 11:06 AM
  2. Giorxio
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    Giorxio Member

    Two Factor authentication stopped working

    Hi,

    So whenever I try to login on my computer it says the two factor code was incorrect. Ive synced the google app but it still comes up with the same error.

    Could a mod or admin remove the authenticator from my account or reset it or something?
     
  3. Unread #2 - Jun 2, 2015 at 11:15 AM
  4. R
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    Two Factor authentication stopped working

    Is your phone's time/clock set to synch automatically? If its more than 30 seconds out when manually set the codes will expire.
     
  5. Unread #3 - Jun 2, 2015 at 11:22 AM
  6. Giorxio
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    Two Factor authentication stopped working

    Yes everything is set to sync automatically
     
  7. Unread #4 - Jun 2, 2015 at 11:33 AM
  8. R
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    Two Factor authentication stopped working

    Run me through how you set it up and what you're doing to log in?
     
  9. Unread #5 - Jun 2, 2015 at 11:44 AM
  10. Giorxio
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    Two Factor authentication stopped working

    I set it up exactly the way I was told via the sythe website. It worked before but suddenly it doesnt. Could it be because I cleared cookies/history on chrome?

    I log in the old fashioned way just put in my details, enter the image verification and then my google auth code.
     
  11. Unread #6 - Jun 2, 2015 at 11:51 AM
  12. R
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    Two Factor authentication stopped working

    Shouldn't be related to cookies/history no..

    Did you keep the long removal code?
     
  13. Unread #7 - Jun 2, 2015 at 11:57 AM
  14. Giorxio
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    Two Factor authentication stopped working

    I feel ashamed to say I havent, I kinda went with the "oh this never happens to me" mentality
     
  15. Unread #8 - Jun 2, 2015 at 12:02 PM
  16. R
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    Two Factor authentication stopped working

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