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Contact list wiped after iOS update

Discussion in 'Help & Requests' started by Sebas613, Oct 19, 2014.

  1. Sebas613

    Sebas613 Owner of RSGP.eu ~ Buying / Selling RS3 & 07 gold!
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    Contact list wiped after iOS update

    Hey guys,

    I'm hoping someone who is a bit tech-savvy can help me out.
    Around two weeks ago, I accidentally wiped my contact list by installing a certain iOS update.

    After a bit of googling, it seems that I have to completely wipe my iphone, and then reset it to a backup. Few issues with that:

    - I do not have an iTunes backup as far as I know - only an iCloud backup that would be made regularly if I remember correctly.
    - When I go to iCloud, my contacts are also wiped, and I cannot seem to find a place to check if I have a backup available incase I do wipe my phone.
    - When trying to wipe my phone, I seem to need a certain security code that does not match my PIN. Any idea how to get around this / get this code?

    I'd love it if anyone could know a way to get my contact list restored.
     
  2. Almighty So

    Almighty So Apprentice
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    Contact list wiped after iOS update

    if you cannot find an icloud restore and your contacts don't show, and you made no backup i think you are out of luck. it happened to me when i deleted pictures by accident
     
  3. Sebas613

    Sebas613 Owner of RSGP.eu ~ Buying / Selling RS3 & 07 gold!
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    Contact list wiped after iOS update

    I think I had the setting on that made my phone create a backup once a week.
    However, I have no idea how to see if it has. Because if I cannot recover a backup, I'd prefer not to wipe everything else as well.

    Though it is a pain to lose years of contacts.
     
  4. DRSX

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    Id contact apple's customer support right away as this has happend to me before and was annoying but it got all sorted out
     
  5. Almighty So

    Almighty So Apprentice
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    Contact list wiped after iOS update

    when you put your iphone in the computer you should be able to click restore. if it does not provide you with a date you know you had your contacts than i don't think there will be a restore unless you whipe it clean agian. contact apple. but i think it's gone .. :'(
     
  6. Sebas613

    Sebas613 Owner of RSGP.eu ~ Buying / Selling RS3 & 07 gold!
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    Contact list wiped after iOS update

    I'll call them during business hours.

    Thanks guys, I hope it works :x
     
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