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Recovering an old account

Discussion in 'RuneScape 3 General' started by JZomerlei, Dec 18, 2013.

  1. JZomerlei

    JZomerlei Active Member

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    Recovering an old account

    Not really that old but it is quite old and I am the original creator of it. I gave it to a friend that has since cut ties with me and does not play anymore either. I am located in the same house where I created it and know everything there is to know about it but there is an email associated with it now.

    I tried to use emails I used on it back in the day but had no such luck. Could somebody give me some advice to get around the email and just send a straight appeal? I cannot find a decent guide. PM me or post here and I'll read it eventually. I just wanted to play f2p again on the account and enjoy the game I loved playing long ago and see how much it has changed in the years since I quit.

    is it even possible in the first place? :eek:
     
  2. The Ract

    The Ract Forum Addict
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    Recovering an old account

  3. Avoeli

    Avoeli Active Member

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    Recovering an old account

    same thing happened to me but the monkeys i mean jmods at jagex say I need the recovery questions but i already told them i dont have it
     
  4. JZomerlei

    JZomerlei Active Member

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    Recovering an old account

    Emailed them, anything else I can try?
     
  5. Xier0

    Xier0 Legend
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    Recovering an old account

    Did you include as many old passwords as you could remember and tell them the location from which you created the account? I recovered an account from 6 years of non-use by posting on the RSOF to compare the creation IP addresses of my current account and the old account.
     
  6. JZomerlei

    JZomerlei Active Member

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    Recovering an old account

    I don't have an account to access the forums, don't I need to be a member?
     
  7. Xier0

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    Recovering an old account

    You can post on the forums as a nonmember with a certain total level I believe. I don't even know if the support thread I used back then still exists since they revamped their so called 'customer support'.
     
  8. JZomerlei

    JZomerlei Active Member

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    Recovering an old account

    I don't have any account that wasn't a level 3 bot I don't think...
     
  9. Shadowruner

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    Recovering an old account

    You gotta email them proof of ownership now , first pass,old recoveries,first ISP, When you created it etc.. you cant do it the old way anymore if theres a email associated with it sadly. I have had a battle with a hacker and jagex to prove I am the true owner and eventually they gave in and gave me back my main.
     
  10. m4rsxpk3r

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    Recovering an old account

    you need to make a email recovery, you need to put in original acc name, recoveries, ip, creation date etc and send to -> [email protected]
    they will then remove the registered email on it and link you to a manual recovery page.

    the email can be found here if you don't trust the above info. http://services.runescape.com/m=rswiki/en/Account_Help_Contact_Us

    EDIT; it takes around 24hours before they reply so be patient.
     
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