Toonbay is a Scammer

Stradivari · Nov 19, 2013

Scammer(s)

Sythe Name: Toonbay

Skype Name: emp @ crownmeemperor and Reilly @ reillylowerping

Paypal Name: Lowerping pty ltd

Sythe scam link: http://www.sythe.org/wow-services/1568893-change-your-battle-net-account-name-toonbay-com.html

Other sites scam link: Toonbay Battle.net Name Change Dispute

Did you use a middleman?: No, at the time I believed Toonbay to be reputable.

Explain what happened: After speaking with an individual on their live chat feature, I purchased a battle.net name change from Toonbay on August 7th, 2013. I submitted the requested information via email an August 9th and waited two weeks with no reply. After multiple visits to their website, I was finally able to reach someone through live chat who managed to get ahold of Jeremiah. He added my Skype on August 21st, and we spoke about the name change over the course of the following two weeks. I asked to be refunded, but was told at the time that Toonbay did not offer refunds. The battle.net name change was finally attempted on September 5th, and I was promptly notified by email that the account had been locked. I contacted Jeremiah and was told that this had "never happened before once." Once it became clear that nothing could be done to unlock the account, Jeremiah offered me a refund (Wednesday, Sept 25) and told me that he would contact Reilly. When I checked in with him two days later, Reilly had not been contacted. He set up a group chat between the three of us, but Reilly did not join. After visiting the site, I finally reached Reilly via webchat and was able to add him to Skype. We spoke briefly on September 28th, and I was told I would be updated the following day. I wasn't. After over a week of no contact, he replied on October 8th that he was "bout to call paypal". I waited. And waited. On October 22nd, I contacted EpicNPC and was advised on October 23rd to open a dispute if I had not been refunded within 48 hours. Since then, they have continually refused to refund me and been banned as scammers on EpicNPC for refusing to reply to my dispute there. While at this point the chances of a refund seem slim for me, I want people to be aware of the type of 'service' Toonbay provides. I will continue to search for their advertisements and open disputes until I am refunded or they are infracted/banned everywhere.

Proof: Below is the entirety of out 3month+ Skype conversation.

Jeremiah (emp):

And his partner Reilly:

And a PayPal payment confirmation:

Jeremiah, whatever excuse you may think you have, I purchased this service from Toonbay. As you are the owner of Toonbay, it is your responsibility to make this right. For once, dispense with the excuses and do the right thing.