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Computer issues

Discussion in 'Help & Requests' started by Run You Down, May 21, 2013.

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  1. Run You Down

    Run You Down Member

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    Did, and to no avail :(. Thank you two for trying to help by the way. Already broken my left ring and birdie knuckle from anger (didn't punch my electronics)
     
  2. ThugWhaleShoes

    ThugWhaleShoes Active Member
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    What web browser are you using?
     
  3. Run You Down

    Run You Down Member

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    Google Chrome
     
  4. ThugWhaleShoes

    ThugWhaleShoes Active Member
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    Windows 7 or windows 8?
     
  5. Run You Down

    Run You Down Member

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    Windows 7. I don't have the installation disc anymore, or I would have just deleted and reinstalled :(
     
  6. ThugWhaleShoes

    ThugWhaleShoes Active Member
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    Go to the "Applications" folder > double-click the "Microsoft Silverlight" shortcut to open the configuration tool > click "Playback" tab > click "Enable download and updates to components required for protected content playback" > close the menu and your browser.


    Next, delete the PlayReady DRM configuration file

    Delete /Library/Application Support/Microsoft/PlayReady/mspr.hds
     
  7. Run You Down

    Run You Down Member

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    Laptop has said exactly that already. I've done it.
     
  8. ThugWhaleShoes

    ThugWhaleShoes Active Member
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    Oh! I must not have read his post.

    I honestly don't know what to do, if you cleared history and cache's then added the links i provided to trusted sites.. It makes no sense at all, the both of us have literally provided you with every possible solution. Have you tried using any other browsers?
     
  9. Run You Down

    Run You Down Member

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    Yeah I tried Firefox. Probably going to scrap this computer, or Craigslist it and buy another laptop. Desktops are always just trouble for me. Thanks for the help
     
  10. ThugWhaleShoes

    ThugWhaleShoes Active Member
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    Have you completely uninstalled silverlight then ran the install as an admin?
     
  11. Run You Down

    Run You Down Member

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    Yes I have. Still not working.
     
  12. ThugWhaleShoes

    ThugWhaleShoes Active Member
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    I was trying to recall if you disabled your audio enhancements last night?
     
  13. Run You Down

    Run You Down Member

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    You never told me what audio enhancements were. I asked if you mean like speakers.
     
  14. ThugWhaleShoes

    ThugWhaleShoes Active Member
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    Click on the Start button, select control panel, click sound, if you do not see sound click hardware and sound, then click sound. On the Playback tab, click the default device its got a green circle with a check mark inside click properties and select the enhancements tab make sure that the box for disable all enhancements or disable all sound effects is checked.
     
  15. Run You Down

    Run You Down Member

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    Alright, it wasn't, but I checked the box.

    Edit: Still can't play Netflix. Same error
     
  16. ThugWhaleShoes

    ThugWhaleShoes Active Member
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    I don't understand. Was the windows 7 installation a pirated copy or legitimate? I'm thinking it has to be some sort of damaged hardware issues. The only confusion i have is if it's not playing rsps nor netflix it's a java error.
     
  17. Run You Down

    Run You Down Member

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    It was a legitimate installation, but I sold the disc. Do you know of any good pirates I could burn to a cd so I can reinstall.
     
  18. ThugWhaleShoes

    ThugWhaleShoes Active Member
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    Unfortunately i don't, i get free disks for work but as to finding a pirated version all i can recommend is googling and doing some research.
     
  19. Run You Down

    Run You Down Member

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    Thanks. I've downloaded a lot of different versions, and all have failed. Will probably just exchange this desktop for a laptop. Hopefully some guy with knowledge of computers will take this. Anyways all other sites work, and gaming sites (not rsps) work. Even Runescape works, just not private servers haha
     
  20. ThugWhaleShoes

    ThugWhaleShoes Active Member
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    You should try calling geeksquad customer support and see if they can solve the issues.
     
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