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Negative balance preventing me from logging in

Discussion in 'RuneScape 3 General' started by Sepulcher, Jun 9, 2012.

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  1. Sepulcher

    Sepulcher Member

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    Negative balance preventing me from logging in
    The last time I bought membership for Runescape was the start of this year, and I paid by Ultimategamer card(s), so I don't see how I have negative balance.

    I've Googled this problem, but all the questions were posted on the RS forums and were deleted topics.

    Any help?
     
    Sepulcher, Jun 9, 2012
    #1
  2. Punkerpunk13

    Punkerpunk13 Onto A New Journey..
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    Negative balance preventing me from logging in
    Did jagex say which month it happened? I believe even if it was several months ago, it could still be reversed.
     
    Punkerpunk13, Jun 9, 2012
    #2
  3. Sepulcher

    Sepulcher Member

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    Negative balance preventing me from logging in
    I checked my emails and the message bank and there is no trace of them even contacting me about it.

    I haven't been on the account since around Febuary, so it's been a while.
     
    Sepulcher, Jun 9, 2012
    #3
  4. McKinnonj

    McKinnonj Forum Addict

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    Negative balance preventing me from logging in
    If I remember correctly, a while ago if you were caught RWTing or Botting and you were banned you could buy your account back to play on. I don't know if that's a possible reason, but you could look into it.
     
    McKinnonj, Jun 9, 2012
    #4
  5. Sepulcher

    Sepulcher Member

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    Negative balance preventing me from logging in
    I doubt it cause I've never done any RWTing and botting on the account. It's my legit one.
     
    Sepulcher, Jun 9, 2012
    #5
  6. Alma Mater

    Alma Mater Grand Master
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    Negative balance preventing me from logging in
    im 100% certain that whatever payment you used to pay for membership was reversed--as the same happened to me quite a while ago.


    You will need to buy more Runescape Membership Cards to bring the balance to neutral, or else your account will remain locked permanently.
     
    Alma Mater, Jun 9, 2012
    #6
  7. FCD

    FCD Forum Addict
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    Negative balance preventing me from logging in
    Hmm might have overcharged you, email them, or post on the forums possibly.
     
    FCD, Jun 9, 2012
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  8. Sepulcher

    Sepulcher Member

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    Negative balance preventing me from logging in
    Permanently? :eek:

    I will email them and see what I can do. Have no clue how a membership card can be reversed...
     
    Sepulcher, Jun 9, 2012
    #8
  9. steelers2224

    steelers2224 Apprentice

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    Negative balance preventing me from logging in
    Sorry man, unless you pay a fine to jagex, then your account is steamrolled :l
     
    steelers2224, Jun 9, 2012
    #9
  10. GodGenesis

    GodGenesis If you want things done right, leave it to UPS.
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    Negative balance preventing me from logging in
    Yea... the only way is to pay Jagex some money and they will unlock your account with some hefty roll-back on it.
     
    GodGenesis, Jun 9, 2012
    #10
  11. nodnarbusn

    nodnarbusn Grand Master

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    Sythe's 10th Anniversary Two Factor Authentication User Village Drunk Not sure if srs or just newfag... UWotM8?
    Negative balance preventing me from logging in
    This exact same thing happened to me a while back saying "you have negative jcoin balance" what happened in this case was i had bought a upgrade a few months before off of these forums... the kids mom disputed payment via sms and i got fucked over.. these types of charges can apparently be disputed long after the fact. To get your account back you will need to get a 20 runescape card redeem it and pay those stupid "jcoins". Dont bother trying to reason with jagex either .. It sounds like this is what happened to you.. GL getting your account unfrozen
     
    nodnarbusn, Jun 9, 2012
    #11
  12. Pabu

    Pabu Member
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    Negative balance preventing me from logging in
    just buy a 3month card and upgrade
     
    Pabu, Jun 9, 2012
    #12
  13. James Barker

    James Barker Member

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    Negative balance preventing me from logging in
    send them an email.
     
    James Barker, Jun 9, 2012
    #13
  14. Sepulcher

    Sepulcher Member

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    Negative balance preventing me from logging in
    I emailed Jagex, and the guy said a phone company reversed a payment for whatever reason, and now I need to buy Jcoins to unlock it.

    How long do I have until the account is frozen permanently? I don't have time to unfreeze it this month, so I might need to wait.

    EDIT: Is sythe having some internal server errors?
     
    Sepulcher, Jun 9, 2012
    #14
  15. Almond Joy

    Almond Joy Grand Master

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    Negative balance preventing me from logging in
    You might have to buy rs membership to get your account back up and running. i would stay away from buying membership from here as what previous people have mentioned about sms text msging was disputed and effected your account.
     
    Almond Joy, Jun 9, 2012
    #15
  16. Sepulcher

    Sepulcher Member

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    Negative balance preventing me from logging in
    Damn. I don't think I can buy any this month, or until end of June(ish).

    How long do you reckon I have until my account will get frozen for good?
     
    Sepulcher, Jun 10, 2012
    #16
  17. Bob

    Bob Active Member
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    Negative balance preventing me from logging in
    Dosent frozen for good....but i recommend u buy j coins fast and how much u owe them 1month membership? Try buying UGC u can also pay with that
     
    Bob, Jun 10, 2012
    #17
  18. Crocodiledunde

    Crocodiledunde Member
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    Negative balance preventing me from logging in
    I doubt it cause I've never done any RWTing and botting on the account. It's my legit one.
     
    Crocodiledunde, Jun 25, 2012
    #18
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