iTunes stops working and crashes when I try to play my music

Discussion in 'Help & Requests' started by killeryopattie, May 19, 2012.

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iTunes stops working and crashes when I try to play my music
  1. Unread #1 - May 19, 2012 at 11:11 AM
  2. killeryopattie
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    killeryopattie Newcomer

    iTunes stops working and crashes when I try to play my music
    Well recently when I try to play music, It says that iTunes has stopped and crashes. Is there a work around for this? I'm on iTunes 10.6 running windows 7 64bit. I have tried moving the prefences folder and making a new account. All my drivers are updated and iTunes is the latest version. Please help!
     
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  3. Unread #2 - May 19, 2012 at 11:13 AM
  4. Laptop65
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    iTunes stops working and crashes when I try to play my music
    Have you tried reinstalling it? Or uninstalling it and then installing again?
     
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  5. Unread #3 - May 19, 2012 at 12:05 PM
  6. killeryopattie
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    killeryopattie Newcomer

    iTunes stops working and crashes when I try to play my music
    Yes. That's the first thing i always do.
     
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  7. Unread #4 - May 20, 2012 at 6:06 PM
  8. Lilly
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    iTunes stops working and crashes when I try to play my music
    Common occurance with iTunes 10.6 + Windows 7.

    You need to re-create the iTunes Library file.
     
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