thegpexchange a scam?

so i ordered a very less ammount of go from the gpexchange only 12m and its been more than 12 hours i havnt gotten one god damn response is this a scam or what?

 

Hello,

I'm guessing you didn't see the "not selling" message on the price page. We're currently conducting maintenance. However, your payment was voided/refunded hours ago. I don't want to post your information public, however, if you'd like a screenshot I can provide that to you via PM.