Need help - Remove Email Address and Recovery Questions

Discussion in 'Market Discussion' started by lordzsolt, Jan 24, 2012.

Need help - Remove Email Address and Recovery Questions
  1. Unread #1 - Jan 24, 2012 at 9:55 AM
  2. lordzsolt
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    Need help - Remove Email Address and Recovery Questions

    I'm trying to sell my RS account and I've already found a buyer but I have ABSOLUTELY no idea how to remove the Registered email address nor the Recovery questions since the new runescape layout. I used to know how to do it on the old RS page but not on this one :(
     
  3. Unread #2 - Jan 25, 2012 at 5:44 AM
  4. Brendan
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    Need help - Remove Email Address and Recovery Questions

    Currently, you can't officially remove the Recovery questions from an account, only change them. However, I heard there is a way around that by recovering a lost password, but I haven't personally tried this.
     
  5. Unread #3 - Jan 25, 2012 at 10:43 PM
  6. Doyourthang
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    Need help - Remove Email Address and Recovery Questions

    To remove your recovery questions all you have to do is getting your account locked.

    - Change your password while you are ingame and it's will get locked.
    - Unlock it thro email, and the recoverys will be gonne.
    - Email can be changed very easy, not sure if you can delete it.
     
  7. Unread #4 - Jan 26, 2012 at 1:49 AM
  8. Devious D
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    Need help - Remove Email Address and Recovery Questions

    I was able to remove my recovery questions without the account being locked.

    Take note, the actions I mention were true.

    Someone had access to an account of mine, for quite some time because I quit runescape in mid 2007. I came back to runescape in october of 2011 to find one of my accounts were taken over by someone.

    After battling the person on my account for a week, i gave up and contacted jagex tech support with a claim saying "I just came back to runescape and someone has taken over my account. Can you please remove the recovery questions? Proof I am the original owner is as follows "first pass ----, creation date ----, first agreement number ----, sincerely <my name>"

    within minutes, recoveries were gone.
     
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