Runescape Subscription

Ok long story short.
I subscribed for membership on runescape for my character.
It said "Payment Declined", i got billed 3 times.
My character still isn't a member (Subscribed yesterday)
I somehow wrote a mail for Jagex for info on this.
I got the answer that "their protection system refused to take the payment"
Now, i sit here, billed three times and no membership.
Bad support? YES!
Anyone had this problem and know what to do?
Or, anyone know where i go to send them a mail i get answers from.
I don't remember how i did it last time, and i can't find it again.
THANKS! (For you who help)

 

I had the same problem, you didnt get billed they send the message even if you havn't been.

Send them tons of customer support asking why your card was declined, and tell them that if the dont fix it you will stop buisness with them,

I did the same thing and they fixed it.

If all else fails pay with paypal or something ect.

 

I did get billed, i have checked my bank account.

 

Demand what you payed for or threaten them with court.

 

Their TOS dismisses any of that.

 

If jagex doesn't straighten it out call custom support and personally talk?

 

call them for support, if they still dont make you member sue em 0.0

 

Ok, i got an answer from them regarding this little problem

I will try calling my "card issuer" on monday.