Chargeback Scam..

Is there anyway to prevent it? :/

 

Can we have some more details? Are you using PayPal? Was it a credit card chargeback or a dispute created on PayPal?

 

You can't completely prevent it, but you can use some precautions when trading. Such as sending it as a gift or stating in the message that it's a virtual item, when PP doesn't support return of virtual items.

 

Putting in the statement that it's for a virtu transaction generally doesn't work. I had a dispute against me once and i called PayPal and they said they don't support virtual transactions at all and i abused the gift option.

 

I sold Fifa 12 Ultimate team coins to someone.. the guy went first and everything.. he send me two payments of 3.50$ .. then i gave him the coins on fifa.. but after like 3 hours i went to my paypal account and i saw that the cash he had send me was on dispute.. :/

http://gyazo.com/b1cc54789ad35d8be91cf146644daffb

 

Some basic tips off the top of my head:
- Use chargeback free payment options like Western Union, Money Gram, Liberty Reserve, Player Auctions, Moneypack, etc
- Look at the person's vouch count, post count, etc
- If they're overpaying and really willing to go first its likely a scam
- You can ask for people's IDs to prove their ownership of their paypal account (People can still use proxies to make it seem like they're hacked)
- I'd suggest accepting payments as services with a note like "Payment for a service already completed" rather than gifts.

Other than the first option you can't completely prevent chargebacks, but after a while you learn how to better protect yourself.

 

I think it's better as a gift, and if they say this is for runescape gold for the user "username" if you show them a screen shot trading them gold I think you'll win the dispute but I'm not too sure, I've never done it before Oo.

 

Do not use/abuse the gift feature. This WILL result in your paypal being limited/locked. I KNOW THIS FROM PERSONAL EXPERIENCE.

The gift option is just that. A GIFT. Use of it for sales/purchases WILL get you hemmed up by paypal in a hurry.

There's honestly no way to 100% prevent a chargeback. Best advice I can give is obtain as much information as possible during the trade, and submit it during the dispute in hopes that paypal sides with you. I have tens of thousands of dollars worth of paypal funds handled, and I am speaking from experience when I say this.

 

I know this sounds like a pain, and it could cut your profits a bit. But I normally just deal with RSGP on Sythe as my currency. It can't be charged back and its safe as safe can be. (Unless Jagex get you for RWT, doesn't appear to happen too often these days.)

Then every now and then I just sell all my RSGP on Sythe to a trustworthy Gold buyer. Sure you make a little bit less money, but I haven't been scammed or had to deal with a PayPal dispute in years.

 

well yeah the guy was a low poster , and was willing to go first with me only having 1 vouch

 

Yeah, I'm not saying all newcomers can't be trusted, but basically the majority of them are former members who've been banned and have returned to make some money. It's an unfortunate reality that we have to put up with on Sythe. I personally would recommend staying clear of using PayPal with these sorts of members in the future.

Hopefully this is the last time you have someone rip you off, good luck in the future!

 

I read somewhere that the best option is for the buyer to send it as "services", in which case you just have to confirm that you did them a service (giving them gold, etc), but I'm not sure, because the only chargeback I've ever had was from a creditcard.

 

Technically, classing the transaction as a Service still shouldn't help - as it's a virtual transaction. Have you ever had a case created and won it because you had the payment sent to you as a service?