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2FA issue

Discussion in 'Dispute Forum Archive' started by Al D Guest, Feb 12, 2020.

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  1. Al D Guest

    Al D Guest Newcomer

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    2FA issue

    Hi there, my normal account is "Al D". I recently lost my phone and had to get a new one. Can I please get some help in having 2fa removed so I can reapply it on my new phone?

    I am on the exact same IP. I have been a member for a little while now. I have sent 2 support tickets (through the contact us page) but have not had any response.

    Any help would be appreciated, thank you.
     
  2. Al D Guest

    Al D Guest Newcomer

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    2FA issue

    Hi there, my normal account is "Al D". I recently lost my phone and had to get a new one. Can I please get some help in having 2fa removed so I can reapply it on my new phone?

    I am on the exact same IP. I have been a member for a little while now. I have sent 2 support tickets (through the contact us page) but have not had any response.

    My email is, [redacted]
    In my current account listing, I list my Discord as, SnV#8048

    Any help would be appreciated, thank you.
     
    Last edited by a moderator: Feb 14, 2020
  3. Gen

    Gen Retired
    Retired Administrator Competition Winner Secret Asian Man Knight

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    2FA issue

    Hey Al D,

    All sensitive information will be hidden from the public.

    Please provide the following:

    • Recovery phrase, hint: R*v**
    • Previous ISP/Log in locations:
    • If your registered birthday is your actual birthday, please provide proof of this in the form of an ID.

    Keep in mind - do not edit your information in. Make a new post and i'll merge the threads together.
     
  4. Al D2

    Al D2 Guest

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    2FA issue

    • Recovery phrase, hint: R*v** : I dont remember...... :'(
    • Previous ISP/Log in locations: I live in [redacted], [redacted] are my past ISPs.
    • If your registered birthday is your actual birthday, please provide proof of this in the form of an ID: [redacted]
     
    Last edited by a moderator: Feb 14, 2020
  5. Gen

    Gen Retired
    Retired Administrator Competition Winner Secret Asian Man Knight

    Joined:
    Jul 21, 2011
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    Sythe Gold:
    4,475
    Signature of the Month Winner SOTMx2 SOTMx5 Member of the Month Winner Detective Writing Competition Winner Live Streamer SytheSteamer Twitter
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    Nitro Booster (3) Sythe's 15th Anniversary Doduo Claydol Christmas 2019 Valentine's Day 2022 Summer 2019 Two Factor Authentication User Sythe's 20th Anniversary
    2FA issue

    I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.
     
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