Recent content by PlayerAuctions

Pending disbursements are held indefinitely as policy. I'm sorry but my hands are tied at this point and I have nothing more to add at this time.

Hi again, Chernobyll. Upon closer inspection, our team found that you did indeed resell an account. I understand you were explaining to us that you simply reused email addresses to transfer the game account to the buyer's email, but we have firm findings that it was the same game user account...

I don't have one, I'm sorry, but I will ask for a follow up again.

Hi Chernobyll, I will ask the department head directly this coming Monday, kindly disregard the final message in the ticket for now. I can't guarantee any results but I will see what I can do for this.

Thank you for the update, Chernobyll. Your ticket number is now 1609941. I was able to check and you were able to make a clear explanation that you simply reused the email accounts and that the game accounts are still different. I will bring this up to the team and ask them for an immediate...

Hi Chernobyll, thank you for the detailed explanations and for taking the time to write them down. I apologize about this but I do not handle disputes, nor can I speak on behalf of users like you. These has to be sent directly to our team; please do so, so they can review what happened. We...

The account that was resold and the cause for your suspension was an account you sold some time ago at PlayerAuctions, then you resold it again to a different customer at PlayerAuctions again. I'm sorry I cannot provide info about this, but we also understand you'd like to explain your side...

Hello, Khalifa_R23. Your account was suspended because you resold a game account to another user - this is a serious offense on the site and your disbursements are indefinitely held. That's all I can provide and if you wish to discuss this or have questions, you may email our team at...

Sorry, I'm afraid we can't do that due to policy. Fees have to be paid for; we can meet you halfway and deduct that from existing disbursements if there are any but there's currently none that I can withdraw them from. You may choose to pay them by Monday since we cannot lift offer restrictions...

@Cyberneticwar: I've sent a reply to your PM. -- @Searchy: Thank you for the concern and report. I will ask the team to check on this as thoroughly as possible.

Hi Aires, I'm sorry, I should clear that any evidence should be sent to [email protected] - I am not part of the team who will decide on any feedback removal, it should be directly with our team.

Hi Aires. Thank you for explaining your friend's predicament. The buyer wrote his own take of what happened and this is what the feedback is for. However, if you can prove to our team that the ban happened due to the buyer for this particular transaction, then we could review removing the...

Hi Zeroagainst. The transaction happened last December 28, 2021 - I'm sorry but the after-sale protection has long ended. The order is no longer eligible for a refund. If something happened to the account and you are able to acquire proof, you may still email us at...

Thank you so much for the detailed report, Zrk. I'll forward this immediately to the team so they can establish a connection and see how we can help with this. I appreciate the concern. :) Update: Hi again, @Zrk - could I ask you to send me a PM with the evidence you spoke about? It would...

We're very sorry about this, Livelio. We had this as a site-wide issue for all users and this should now be fixed. In case you encounter anything again, just let us know anytime.