Fantastic service. I emailed at around midnight GMT here in the UK and spoke to him on Skype. Found him very pleasant and what sealed the deal for me was their willingness to start soon.
I went to sleep happy with the professional service I had received so far, by the time I returned home from work the very next day, as soon as I logged on Skype, messaged me to confirm the job was done.
I requested to go from Bronze 2 to Silver 5. It may not be much but I am so happy to have paid the price quoted, which was so worthwhile. It was done very quickly due to a combination of some high LP gains, and also every match was won.
I feel a bit guilty that the service was completed in less than 24 hours for the price I paid, so I will be more than happy to use their service again in the future when I'm stuck or short on time.