Jagex

Discussion in 'RuneScape 3 General' started by holdontight, Dec 9, 2014.

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Jagex
  1. Unread #1 - Dec 9, 2014 at 6:25 PM
  2. holdontight
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    holdontight Member
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    Jagex
    Whats mail to contact them?

    Thanks.
     
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  3. Unread #2 - Dec 9, 2014 at 7:30 PM
  4. Sun
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    Sunflora Mareep Flaaffy Ampharos Poképedia Rakashrug Baby Yoda Carrot Detective Verified Bronze
    Two Factor Authentication User

    Sun Yankiee
    Retired Administrator Crabby Pirate Legendary

    Jagex
    Jagex doesn't use email support anymore, you have to use their ticket system on the RuneScape website.
     
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  5. Unread #3 - Dec 9, 2014 at 7:45 PM
  6. BF4 Booster
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    BF4 Booster Forum Addict
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    Jagex
    ticket system on website/forums
    and Twitter
     
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  7. Unread #4 - Dec 9, 2014 at 9:16 PM
  8. VirusRS
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    VirusRS Member
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    Jagex
    not sure dont think u can dude
     
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  9. Unread #5 - Dec 9, 2014 at 9:19 PM
  10. Aria
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    Aria Apprentice
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    Jagex
    message center only now
     
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  11. Unread #6 - Dec 9, 2014 at 9:33 PM
  12. Wonderland
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    Wonderland spokesman
    Do Not Trade

    Jagex
    It depends. What are you trying to contact them about?
     
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  13. Unread #7 - Dec 9, 2014 at 9:33 PM
  14. Tyler
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    Tyler Infraction king.
    Tyler Donor Prince Yobabo Retired Sectional Moderator

    Jagex
    They respond best to twitter from what I see
     
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  15. Unread #8 - Dec 12, 2014 at 2:48 PM
  16. Karlos_91
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    Jagex
    I would advise using twitter as well.
     
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  17. Unread #9 - Dec 12, 2014 at 2:49 PM
  18. Farcast
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    Steam Account Verifier Sythe's 10th Anniversary Community Participant

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    Retired Global Moderator Zombie $50 USD Donor

    Jagex
    If it's about a ban, don't even bother. They'll ignore you entirely.
     
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  19. Unread #10 - Dec 12, 2014 at 3:09 PM
  20. WolfRunescape
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    Jagex
    You've really gotta be persistent if you even want a response from a jmod, I've gone into jmod friends chats multiple times and the pmods that they have ranked in there are completely useless.
     
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  21. Unread #11 - Dec 12, 2014 at 3:30 PM
  22. Josh0is0here
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    Jagex
    Advertisers
    For advertising quiries contact: advertising[at]jagex.com

    Affiliates
    To apply to be a Jagex Affiliate, apply here.

    Press
    For press enquiries contact: press[at]jagex.com

    Jobs
    If you are interested in working for Jagex see our jobs section.

    Government Agency
    If you are a governmental Law Enforcement agency in need of further assistance then please use: lawcontact[at]jagex.com

    Please be aware that this address is to be used ONLY if you are a bona fide law enforcement officer, and are able to provide proof as to your identity.

    This email is not to be used to contact us regarding any other issue. If you choose to use this email address to contact us, but you are unable to provide us with proof as to your identity, we will be unable to respond to your email.

    Billing
    For any billing related issues, please contact: billingsupport[at]jagex.com

    Customer Support
    If you are a RuneScape player and you require support go to Customer Support
    Customer support questions incorrectly sent to an email address above will be deleted!

    Jagex's registered address is:

    Jagex Ltd
    St. John's Innovation Centre
    Cowley Road
    Cambridge
    CB4 0WS
    United Kingdom

    Source: http://www.jagex.com/careers/contact
     
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  23. Unread #12 - Dec 12, 2014 at 5:11 PM
  24. R
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    In Memory of Jon <3 n4n0 Sythe Awards 2013 Winner

    R Legend
    Retired Administrator Roary Donor Mudkips Legendary

    Jagex
    They don't do normal email support any more
     
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  25. Unread #13 - Dec 13, 2014 at 9:43 AM
  26. Volimte
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    Volimte Forum Addict
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    Jagex
    whats ticket system
     
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  27. Unread #14 - Dec 13, 2014 at 10:59 AM
  28. TheBrinX
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    Jagex
    In site ticket system, go on the site of runescape. Its like the old Message system that Jagex had implemented but viceversa, to talk to them
     
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  29. Unread #15 - Dec 13, 2014 at 4:36 PM
  30. holdontight
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    holdontight Member
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    Jagex
    Thanks guys, tried ticket system already.
     
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